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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The whole process was straightforward forward. We measured the furniture following the website guide. There is a curved corner and the designers got in contact asking for further measurements. We were shown final drafts prior to it being made.
It arrived in a decent amount of time and fits like a glove.
Well made with several checks on sizing which I appreciated. Plus the delivery was very smooth
Easy to get exactly what you want. Custom fitting is an excellent product
Easy to purchase exact size hot tub cover. Excellent quality and perfect fit. Will be ordering other products very soon
Easy to order and delivery was early. Product as expected.
It was very easy to place the order, price was reasonable and delivery was really quick. I ordered these curtains to put them infront of our shutters in the storage to stop cold and moisture coming in. I can see a lot difference after putting them up. Offering custom sizes, really makes life easy. Only one thing was missing, the eyelet holes. Had to make myself. Otherwise product is fantastic.
Very easy process. Website well laid out and easy to follow. Good images of samples diagrams to ensure you select the correct shape of cover and then inserting the correct sizes is also straight forward. Cushion cover arrived in a quick turnaround for a bespoke made to order item.
I phoned to check how to measure for fire pit cover and the person i spoke to was very helpful and told me where to go and the template to use. The process of measuring and entering measurements was easy to follow and enter.
It was difficult to visualise what the Cover Max material would look like from the photos. With hindsight I wouldn't order this material again as it looks a bit cheap and plasticky but would pay the extra for the Cover tuff which looks better and seems more robust and hardwearing.
Very good product, fast delivery. Customer service 5*
I ordered a custom TV cover. For the price I didn't know what to expect from the final product but when it arrived I was extremely happy. The quality was excellent and it got perfectly. Very fast delivery as well considering that it was a custom size. I would definitely recommend
Would definitely recommend and will purchase again in the near future
Excellent - the cover - made to measure to protect a very special 90 year old chair was just what we needed - thank you.
Very happy withe the service from Cover & All. The item is great quality and it fitted perfectly
Nothing was too much trouble from terrific 3-D drawings to follow-up phone call to finalise the design.
We needed to do loads of measurements often repeated 2-3x and also sent multiple photographs. The cover hopefully is good but looser than I hoped for. Only time will tell whether this is a high quality product that will last
It took us a while to decide just exactly what we needed and we costed out various options through the web site. This was a relatively easy thing to do through the web site, but every time we looked at the site to consider our options we were bombarded with emails not just from Covers All but from site jabber wanting feedback for the simplest of things. We very nearly gave up thinking that we really did not want to deal with such a bothersome company and I came close to blocking them both. We were tempted by the discount offers which crept up from 5% in increments of 5% but there was always a sting in tail until the discount finally reached 30% and we purchased. Glad we stuck with it as we are very pleased with our covers. They are very well made and good value for the money we paid, but I doubt we would have paid the none discounted price and we are unlikely to unreservedly recommend them
This is the third cover I have purchased all good quality well made and fitted perfectly.
Excellent service, delivered early, exactly what I ordered, great quality.
Great service, good quality………………………………………………………..
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date


Dear Neil, we appreciate your feedback and apologize for the challenges you faced. We're addressing communication issues and are committed to improving our processes. Your input on the product is noted, and we'll use it to enhance our offerings. We apologize for any delays and thank you for your patience.