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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
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14,842 reviews

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GB
1 review
0 helpful votes
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The whole process was straightforward forward. We measured the furniture following the website guide. There is a curved corner and the designers got in contact asking for further measurements. We were shown final drafts prior to it being made.
It arrived in a decent amount of time and fits like a glove.

Date of experience: December 24, 2023
GB
1 review
0 helpful votes
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Robust cover for outdoor sofa
December 24, 2023
Updated review

Well made with several checks on sizing which I appreciated. Plus the delivery was very smooth

Date of experience: December 24, 2023

Recommend
September 10, 2023
Previous review

We have ordered a cover for another car! Great service

Date of experience: September 10, 2023
GB
1 review
0 helpful votes
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Great service
December 24, 2023
Updated review

Easy to get exactly what you want. Custom fitting is an excellent product

Date of experience: December 24, 2023

Great service
June 1, 2022
Previous review

Great service

Date of experience: June 1, 2022

Excellent offerings and great price
May 18, 2022
Previous review

Excellent offerings and great price

Date of experience: May 18, 2022

Great service
April 23, 2022
Previous review

Easy to purchase exact size hot tub cover. Excellent quality and perfect fit. Will be ordering other products very soon

Date of experience: April 23, 2022
GB
1 review
0 helpful votes
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Excellent Service
December 23, 2023
Updated review

Easy to order and delivery was early. Product as expected.

Date of experience: December 23, 2023

So far so good, await delivery
October 30, 2023
Previous review

So far so good, await delivery

Date of experience: October 30, 2023
GB
1 review
0 helpful votes
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Excellent Product
December 23, 2023

It was very easy to place the order, price was reasonable and delivery was really quick. I ordered these curtains to put them infront of our shutters in the storage to stop cold and moisture coming in. I can see a lot difference after putting them up. Offering custom sizes, really makes life easy. Only one thing was missing, the eyelet holes. Had to make myself. Otherwise product is fantastic.

Date of experience: December 23, 2023
GB
1 review
0 helpful votes
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Square cushion cover
December 23, 2023

Very easy process. Website well laid out and easy to follow. Good images of samples diagrams to ensure you select the correct shape of cover and then inserting the correct sizes is also straight forward. Cushion cover arrived in a quick turnaround for a bespoke made to order item.

Date of experience: December 23, 2023
GB
1 review
0 helpful votes
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Vinyl curtain
December 23, 2023

Great product and service and a good choice of options

Date of experience: December 23, 2023
GB
1 review
0 helpful votes
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Table and Fire Pit covers to order
December 22, 2023

I phoned to check how to measure for fire pit cover and the person i spoke to was very helpful and told me where to go and the template to use. The process of measuring and entering measurements was easy to follow and enter.
It was difficult to visualise what the Cover Max material would look like from the photos. With hindsight I wouldn't order this material again as it looks a bit cheap and plasticky but would pay the extra for the Cover tuff which looks better and seems more robust and hardwearing.

Date of experience: December 22, 2023
California
1 review
0 helpful votes
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Great company
December 22, 2023

Very good product, fast delivery. Customer service 5*

Date of experience: December 22, 2023
GB
1 review
0 helpful votes
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Excellent service
December 22, 2023

I ordered a custom TV cover. For the price I didn't know what to expect from the final product but when it arrived I was extremely happy. The quality was excellent and it got perfectly. Very fast delivery as well considering that it was a custom size. I would definitely recommend

Date of experience: December 22, 2023
GB
1 review
0 helpful votes
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Bolster Cushion Covers
December 21, 2023

Great service excellent pricing would definitely use again

Date of experience: December 21, 2023
GB
1 review
0 helpful votes
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Very professional
December 21, 2023

Would definitely recommend and will purchase again in the near future

Date of experience: December 21, 2023
GB
1 review
0 helpful votes
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A Special job
December 21, 2023

Excellent - the cover - made to measure to protect a very special 90 year old chair was just what we needed - thank you.

Date of experience: December 21, 2023
GB
1 review
0 helpful votes
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Great product received promptly
December 21, 2023

Very happy withe the service from Cover & All. The item is great quality and it fitted perfectly

Date of experience: December 21, 2023
GB
1 review
0 helpful votes
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Totally professional.
December 21, 2023
Updated review

Nothing was too much trouble from terrific 3-D drawings to follow-up phone call to finalise the design.

Date of experience: December 21, 2023

Brilliant Company to deal with
December 15, 2023
Previous review

Brilliant Company to deal with.

Date of experience: December 15, 2023
GB
1 review
0 helpful votes
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Specific request
December 20, 2023

Easy website. Efficient delivery & product as described.

Date of experience: December 20, 2023
GB
1 review
0 helpful votes
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We needed to do loads of measurements often repeated 2-3x and also sent multiple photographs. The cover hopefully is good but looser than I hoped for. Only time will tell whether this is a high quality product that will last

Date of experience: December 20, 2023
Veeni M. — Cover & All UK Rep
over a year old

Dear Neil, we appreciate your feedback and apologize for the challenges you faced. We're addressing communication issues and are committed to improving our processes. Your input on the product is noted, and we'll use it to enhance our offerings. We apologize for any delays and thank you for your patience.

GB
1 review
0 helpful votes
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BIG ON PESTER POWER
December 20, 2023

It took us a while to decide just exactly what we needed and we costed out various options through the web site. This was a relatively easy thing to do through the web site, but every time we looked at the site to consider our options we were bombarded with emails not just from Covers All but from site jabber wanting feedback for the simplest of things. We very nearly gave up thinking that we really did not want to deal with such a bothersome company and I came close to blocking them both. We were tempted by the discount offers which crept up from 5% in increments of 5% but there was always a sting in tail until the discount finally reached 30% and we purchased. Glad we stuck with it as we are very pleased with our covers. They are very well made and good value for the money we paid, but I doubt we would have paid the none discounted price and we are unlikely to unreservedly recommend them

Date of experience: December 20, 2023
GB
1 review
0 helpful votes
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Garden furniture cover
December 20, 2023

This is the third cover I have purchased all good quality well made and fitted perfectly.

Date of experience: December 20, 2023
Spain
1 review
0 helpful votes
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Quality.
December 20, 2023
Updated review

Excellent service, delivered early, exactly what I ordered, great quality.

Date of experience: December 20, 2023

Excellent
September 3, 2022
Previous review

Great service, good quality………………………………………………………..

Date of experience: September 3, 2022