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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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These guys have got you covered, quality products at affordable prices delivered quickly.
10 stars for me
Easy to fill in made to measure form
Discount offers
Not cheap but worthwhile for good quality
Hey Vanessa! Thank you for taking the time to share your experience! We're glad to hear that you found the made-to-measure form easy to use and appreciated the discount offers. We understand that our products may not be the cheapest option, but we're happy to know you found the quality worthwhile. We’re committed to delivering custom solutions that offer lasting value, and it’s great to hear that reflected in your feedback. We look forward to serving you again in the future!
Hey Lyndsay! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very satisfied with all aspects of ordering and the product received.
Hey Hugh! Thank you for your wonderful feedback! We're delighted to hear that you’re very satisfied with both the ordering process and the settee cover you received. We work hard to ensure a seamless experience from start to finish, and it’s always rewarding to know when our efforts meet your expectations. If you need any assistance in the future or have more custom cover needs, we’ll be happy to help!
It took a little time for us and the company to establish the correct measurements but the cover is a perfect fit, good quality and I am very pleased with the end result.
Hey Sue! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great cover, tough and durable, just as advertised. Have ordered same covers for sofa and dining table
Hey Felix! Thank you for your kind words and for recommending our covers! We’re delighted to hear that you’re happy with the quality and durability of your cover—it’s always our goal to deliver exactly what’s promised. It’s even better to know that you’ve returned to order covers for your sofa and dining table. We truly appreciate your continued trust in our products. If there’s anything else we can assist you with, please don’t hesitate to reach out.
I wanted a cover for our campervan bed that was water resistant and hard wearing as our dogs lay on when not in use. This is perfect, made to measure, good quality and speedy delivery
Hey Eileen! Thank you so much for your review! We’re thrilled to hear that your custom camp bed cover fits perfectly and meets your needs for durability and water resistance—especially with your dogs enjoying the space too! It’s great to know the quality and quick delivery met your expectations. Your satisfaction means a lot to us, and we truly appreciate you choosing us for your campervan needs. If there’s anything else we can help with in the future, we’d be happy to assist.
They web site is very easy to use, and easy to order. I have not had any problems with ordering from them and have ordered three covers from them and all custom made.They keep you well informed about the delivery of the covers and when they are going to be delivered.
Hey Daphne! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This is the third cover we have ordered from you, and been pleased with the last two.
Easy to order clear instructions and great communication. Delivered on time in good condition
Hey Amanda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I noticed my house name was not on the shipping address. Contacted the company they were very helpful and engaged with me during shipping
Hey Helen! Thank you for sharing your experience with us! We're glad to hear that our team was able to assist you promptly and stay engaged throughout the shipping process when you noticed the house name was missing from your address. Your satisfaction is important to us, and we’re always here to help ensure your order reaches you smoothly. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
As stated … the lack of finalised detail was missing. Ensure that your order-s are as perfect to detail as possible. I was somewhat disappointed to what I ended up with. No fault in the workmanship
Hey Ian! Thank you for taking the time to share your experience with us. We appreciate your honesty and understand your disappointment regarding the lack of finalized detail in your order. While we’re pleased to hear there was no fault in the workmanship, we know how important it is for every detail to be perfect. We encourage customers to provide as much detail as possible when placing an order to help us deliver exactly what is expected. If there was any confusion or if you need assistance refining future orders, please don’t hesitate to reach out — we’re here to help ensure a smooth and precise process. Your feedback is invaluable, and we’ll continue working on ways to improve our communication and order finalization.
From beginning to end. Great service, communication and an excellent product that met my expectations and then some. I get that some times you pay more, some times like this, it's worth it.
Hey Dan! Thank you so much for your kind words! We're thrilled to hear that you had a great experience from start to finish. Knowing that our service, communication, and product met and even exceeded, your expectations truly means a lot to us. We always aim to deliver value and quality, and it's wonderful to hear that it was worth it for you. We appreciate your support and look forward to serving you again!
Good heavy duty cover for my bbq and half the price of the Weber one Fits perfectly. Very pleased
Hey Sandra! Thank you for your great feedback! We're thrilled to hear that the cover is exactly what you wanted and that it fits perfectly. We’re also glad to have provided you with a quality product at a great price. We truly appreciate your business and hope to serve you again in the future!
Highly recommend Cover & All
My garden chair covers were made to the exact size that I requested and the material quality was perfect Exceptional service from start to finish 5
Hey Tina! Thank you so much for your fantastic review! We’re delighted to hear that your garden chair covers fit perfectly and that you’re pleased with the material quality. Providing exceptional service from start to finish is our goal, and it’s wonderful to know we hit the mark for you. We truly appreciate your recommendation and look forward to serving you again in the future!
Delighted by the quality and fit. Would highly recommend using this company
Hey Maxine! Thank you so much for your kind words! We're thrilled to hear that you’re delighted with the quality and fit of your product. It’s also great to know our communication during the design phase met your expectations — we always strive to make the process as smooth and collaborative as possible. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to working with you again in the future!
Website extremely easy to use. Great selection of products
Hey Caroline! Thank you for your kind feedback! We're so pleased to hear that you found our website easy to use and appreciated the wide selection of products. We strive to make your shopping experience as seamless and enjoyable as possible, and it’s great to know that reflected in your visit. We truly value your support and look forward to assisting you again soon.
The covers arrived and were little on the small side of our measurements, with a few loose threads. The weight of material (Olefin) is lighter than I expected. However, we were satisfied with the 'look, the ease of purchase and the speed of the delivery (From India). My concern is that the label states 'Flammable'. These are outdoor cushions, and we have a fire pit, BBQ, visitors who smoke, etc, I paid nearly £200 for 8 covers... If wanted flammable covers, I would have bought them for a fraction of the price from Temu / Shein!
Hey Maggie! Thank you so much for your kind words! We're delighted to hear that your order was delivered on time and that you're pleased with the quality of the product. Knowing that it will last for years is exactly the kind of feedback we strive for. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Just what I wanted, they double checked my measurements and I am very pleased with the covers
Hey Carol! Thank you for your lovely feedback! We're so glad to hear the covers were just what you wanted. It’s great to know that the extra step of double-checking the measurements made a difference. We appreciate your support and hope to work with you again soon!
Fine. Swatches arrived on time stated and lived up to their Internet description.
Hey Gordon! We are delighted to hear that you are pleased with our services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!