On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The product is good. My only criticism is that all your measurements be in the same unit, either cm Or inches. This error, has cost me having to order more covers at additional cost.
Overall a very good experience and good quality of covers, very happy customer
Hey Nikki! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Easy to order. Good explanation on website. Great quality. Perfect fit. Speedy service & deliver. Definitely recommend this company
Hey Anne-Marie! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Experience was fluid throughout. No problems all good, happy customer.
Hey James! We're thrilled to hear that you're happy with our service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Hey Mark! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
The covers are all perfect. Great quality and well made. I love the zips on two sides which makes covers very easy to fit. I will be back. Thanks.
Hey Stephanie! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
If you get your measurements correct then the covers are great - easy order and great fit and quality
Hey Adrienne! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Easy to use website, lots of designs and able to use bespoke measurements. Kept well informed regarding my order. Highly recommended and will definitely use again.
Hey Roisin! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Excellent quality good delivery precision cover fits very well
Hey Nicholas! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Everything ran smoothly, from ordering to delivery. Very happy with quality and colour of the material and the covers were a perfect fit for our cushions
Hey Martyn! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
I ordered the cover and finalised the design with a consultant over the phone and was delighted when it arrived a few days early and looks better than the original. Excellent thick cover will do the job
Hey Michael! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Excellent product and customer service for an awkwardly shaped bespoke bbq. The team were excellent during the design stage and the cover fits extremely well. Great quality material which should extend the life of our bbq
Hey George! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
I found it a bit difficult to order on my phone but all in all got there in the end
Hey Nicholas! We are sorry for any inconvenience that has been caused to you! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Really happy with the service and quality of the products ordered. I paid extra for faster delivery and it really was fast delivery. My tired Rattan garden furniture has a new lease of life now with these new cushion covers, I them purchase a couple of rolls of foam and cut them to size to fit in these covers to complete them. Really happy
Thank you for your kind words about our website, Steve! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev04
Easy to use Web site. Received exactly what we ordered. Reasonable pricing fast delivery
Hey Juhale! We're thrilled to hear that you had a positive experience with us! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Very good company top quality product s perfect fit definitely use this company again
Hey Daniel! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Trustworthy company suppliers of high quality items.
Ordering easy.
Production and delivery quick.
Communication consistent.
Easy and effortless to deal with. Will definitely use in the future and recommend.
Hey Verna! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Roy, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Thank you for your kind words about our website, Helen! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev04
All as requested and arrived on time. Seems good quality for price.
Thank you, Millie, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michelle, we are sorry for the inconvenience caused to you. Though we have worked hard to make the website simple and easy to follow, we understand that there is room for improvement. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.