Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use site, good information.
Curtain was manufactured to my exact measurements. Delivered ahead of expected date.
Perfect fit exactly what I wanted, but could not find anywhere else, on line or in garden centers
Hey Rod! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Typed in all details could not find a way to pass the first stage sheet luck ended up here.
Excellent service and very efficient and not expensive for the quality
Hey Stephen! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Even though l was confused as the item unexpectedly came from India it was Great easy experience
Thank you, Geff, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
The team i dealt with were responsive and efficient. Nothing to complain about except the remote (mainly online) nature of the transaction.
Although this did not detract from either the process or the final product.
Thank you, Peter, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Overall we were happy with the company and product. The only slight issue was although the website information was good it said customers were encouraged to add a photo and yet upon checkout I didn't see an option to do this.
Hey Caroline! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website information good but it said that customers were encouraged to add a photo and yet upon checkout I didn't see an option to do this.
I was very impressed not only with the choice and quality of the covers but also the attention to detail in producing custom sizes, receiving a followup to confirm some specific details as well as a mockup of the end product. Excellent service all round.
Hey Nigel! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I purchased these for a garden room and they are perfect! They are made with heavy vinyl and look good too.
Hey Nicola! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Amanda! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
An easy website to use, a quick and efficient exchange to ensure that the planned cover would fit and delivery was swift arriving over a week in advance.
Hey Jeremy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Lisa! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I decided to go ahead with an order after reading so many positive reviews, and I'm very pleased to say that the quality of product is better than expected, with fast delivery too!
Hey James! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good cover, does the job especially for the price. I would add a little to your dimensions as my cover was tight to get on but it does fit
Hey Simran! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Design team made sure the product dimension actually added up and queried dimensions that had beengiven incorrectly
Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.
The order came quite quickly, I measured over and over to ensure I got the right size the only thing I got wrong was one zip was on the wrong end, totally my fault still use able just harder to put the cushion in, I think it was because I was ordering sponge off a different site at the same time. If I had one complaint was the discount code in the space of 30 minutes I got offered three different discount codes 10 % then 20% and after I ordered I then got another one for 30% off, which I felt was very unfair to do as they then wouldn't honor it so I couldn't understand why it was offered.
Hey Elaine! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service from start to finish.
Website easy to use and cover well made.
Hey Elaine! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The table cover is good quality and has expected except for the pull cords. There is only two pull cords when four are needed for each corner and this is what was expected.
Hey Mike! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Overall very impressed, High quality material,brilliant price, quick delivery.Would highly recommend
Hey Joan! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I found this company by chance searching on the internet and the service and end product were both outstanding. I provided a photo and measurements, this was responded to with a basic question which I answered. My price was then adjusted (downwards) and the difference refunded back to my bank within a couple of days. About 5 days later the cover was delivered (recorded) and it absolutely fitted like a glove! Highly recommend this company
Hey Justin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Although it was a quite a lengthy process, with many requests for dimensions and pictures, after receiving the new cover I can see that it was well worth the effort to provide Covers and all with all the information they requested. The cover I received was of very high quality and fits exactly.
Hey Chris! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev04
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date


Thank you for your kind words about our website, Derek! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25OFF for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev04