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Covers & All Canada Reviews Summary
Covers & All Canada has a rating of 4.2 stars from 3,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
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These were the 4th and 5th covers that I have ordered from Covers & All. Each one has been very well constructed, after careful consultation between the designer and me. I am very happy with the products. My 2nd cover was a custom Big Green Egg and table cover. After 4 years, it is still in perfect condition and protecting well. The short time between order and delivery is amazing. Very highly recommend!
I have a sofa and 2 chairs covered with the waterproof covers that are just about a year old. Over the summer water did leak through onto my cushions causing some mold and water marks. I contacted covers and all with photos of the damage and the covers were replaced immediately. Unfortunately it is now winter and everything has been put in storage so I won't be able to test the replacements until spring. I am most pleased with the courteous and speedy response. Fingers crossed this set will do its job.
Hey Neil! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hello Steve, we sincerely apologize for the inconvenience caused. Our team has contacted you and offered a partial refund for your order. If you have any other concerns, please feel free to contact us.
If would have liked the material to be a little heavier in its weight.
Hi Barry, Thank you for your feedback. We appreciate your input regarding the material weight and understand that preferences can vary.
Our team carefully selects materials to balance durability, weather resistance, and ease of use, but we are always reviewing options to ensure our products meet customer expectations. Your feedback will be shared with our product team for consideration in future improvements.
We truly value your business and appreciate your insights.
I ordered a cover for my patio and chairs. It fits and looks great.
Hey Cheryl! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Waited along time to receive product only to be fully disappointed.
Waited along time to receive product only to be fully disappointed.
La toile est parfaitement ajuster et la toile est très solide et même plus que je pensais
Hey Alain! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Needs a cord that surrounds the entire skylight not just the corners.
Hi Jan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I've, pleasant experience, Product arrived on time as requested,. Very pleased with the way my instructions were followed, would've preferred to deal with design team personally
Hey Wallyl! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good service, excellent cover. Found the measurement instructions a bit confusing - length, width opposite to what seemed natural, but triple checked. We get some harsh weather during the winter so we are hoping the cover stands up. So far so good.
Hey Wendy! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product looks great. Will update in the spring after it goes through the winter
Hi Peter, Thank you for your kind words and for sharing your initial feedback. We’re glad to hear you’re pleased with how your gazebo cover looks! We’ll be eager to know how it performs through the season. Your feedback is truly valuable in helping us maintain and improve product quality.
Seamless process and delivered earlier than originally quoted.
Hey Cathy! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They are a third of the price of at least two orher places that I priced, and much easier to deal with. Responded right away. Will definitely use them again if I have a need for anything else. Thank you
Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
Des changements étaient nécessaires après la commande. On a bien pris compte de ma demande qui a été traitée rapidement et efficacement.
Hey Fortier! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Previous order for more complicated shape was with some non-critical issues. Provided upon request kid of Drawing wasn't analyzed correctly at first trying, and few more clarifications, notices and so on was required for proceeding.
Hey Alex! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fits like a glove will use your product on all my future outdoor furniture
Hey Vincent! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The ordering site is easy to understand and I was very impressed to have a representative contact me after I had placed the order, to doublecheck on the measurements before the production could begin
Hey Deborah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent quality, delivered before estimated date, second purchase from this company. One note ~ the draw strings at]the corners are difficult to cinch but, otherwise perfect. Will purchase again.
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was able to get exactly the shape and size we needed to protect our patio furniture. The chat bot was super helpful.
Hi Joanne, Thank you for your wonderful feedback! We’re delighted to hear that you were able to customize the perfect cover for your patio furniture and that our chat support was helpful throughout the process. Your satisfaction is our priority, and we truly appreciate you taking the time to share your positive experience.
I ordered some tarps and we thought they were made in Canada as their website does not state that they are made in INDIA. When placing the order, we saw that we were able to pay for an expedite fee which would have them here on Monday October 13. After placing my order and getting the confirmation email with the ETA on it, I had noticed it said that our products would arrive on the 16th of October. I emailed customer support and they showed me some other expedite fees I could pay to have my order on time. I paid another $32 for the expedite fee. Later on in the week I saw that the ETA had not changed from the 16th yet, despite paying the extra money. I contacted customer support again and I was told that the last customer support person who had given me the expedite options was wrong and that they were not able to meet the dates I need. I requested a refund for the expedite fees and they told me I would get an email confirming the refund. I never got that email or the refund. I had messaged them to tell them this and I was ignored.
Hi Lizzy, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Sandra! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!