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Covers & All Canada Reviews Summary
Covers & All Canada has a rating of 4.2 stars from 3,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
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Loved the feedback with the mock up drawing that was forwarded to me within 24 hours
See comment and pics above. Product is not adjusted to my needs
Hello Eric, we are sorry for the inconvenience caused to you. The order was shipped as per the approved mock-up and our standard process. However, since you opted for Assurance Plus, our team has contacted you and arranged a replacement. If you have any further concerns, please feel free to reach out to us.
High quality Cover. The fit is perfect. Fast delivery for a custom Product.
Hey Diane! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product was great. Shipping was terrible - see photos. Looks like they kicked package all the way.
Hi Peter, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
My first experience with Cuvers and all will be my last unless I get resolution soon. The cover I received was ridiculous and not at all what I ordered. I use a lot of covers in my customer. Patiently waited for this one only to find it completely wrong.
Hi Lorne, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I have not received my order and it had already been delayed twice with no explanation!
Hi Rick, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I would like to know date of delivery please!
The issue we had with the product was not addressed. We gave specific measurements for our fire pit table. They increased the diameter by two inches and neglected to reduce the height measurement by two inches. Thus the cover does not hang properly, looking very poorly for a custom made product.
Hi John, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The back flap was not designed very well to compensate for the arm of a wall mounted bracket.
Hello Blair, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I'm delighted with the product I bought but over all, I'm more than satisfied and pleased about the quality of the fabric. Thanks
Hey Chris! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had to go through 5 revisions, even after taking photos and drawing them a diagram of what the cover should precisely look like. Their team from India seems to be uncoordinated, with someone different trying to pick up where the conversation/design left off every time. The cover itself seems quite cheep and not of high quality with some threads fraying right out of the bag. Luckily the do have a 9 year warranty which I'm hoping they will honour once I claim it. I'm pretty disappointed with the whole experience to be honest.
Hello Frank, we are sorry for the inconvenience caused to you. We always look forward to delivering efficient service to every customer; however, we understand that there is always room for improvement. Moreover, the material has been shipped as per the specifications mentioned on the website. Please be assured that the material comes with a 5-year warranty, and you can certainly contact us with your concern. Our team will verify the details and assist you further as per the warranty terms. However, as your feedback is important to us, we will surely consider it to help improve the customer experience.
Frustrating order and confirmation process. Chat line and phone service was terrible - still receiving emails that my product is in production ten days after receipt of goods.
Hey Gary! Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with our order and confirmation process. We understand that difficulties with our chat and phone support, combined with receiving emails about your product being in production even after delivery, can be confusing and inconvenient. This is not the experience we want for our customers.Please know your comments have been shared with our team to help improve our processes and communication. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They check your measurements several times and ask for confirmation before proceeding the order.
Hey Linda! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very satisfied with my product of a custom made cover. Quality is excellent and was very fast to be delivered.
Hey Jay! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website is very well detailed for the acquisition and manufacture of the various custom canvases and the explanations collected by your sales representatives
Hey Rene! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Delivery was a little slow but product is very good fit and quality
Hey Scott! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Checkout was a bit of a journey but ended up ok.
J'ai adoré la facilité de sélection sur votre site web, je vais y retourner c'est certain, si nous pourrions avoir une version en français et bien ça serait le summum pour moi:-)
Hello Louis, Thank you so much for your wonderful feedback—we’re thrilled to know you enjoyed the ease of selecting products on our website and that you plan to return! We truly appreciate your suggestion about having a French version of the site. Your feedback is valuable, and we will surely consider it as we continue working to enhance our customer experience. We look forward to serving you again soon!
We ordered our boat cover without providing a picture. Within days we received a follow up email requesting pictures of our boat to ensure an exact fit. Shortly afterwards, we received another email which showed exact digital dimensions of our boat from the pictures we previously sent. Very impressive! Our approval was required before the manufacturing of our boat cover began. We were informed of every step in the process and we received our product on the exact day it was said to be delivered.
Hey Lynn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It's been a great experience! This website is detailed, straight forward and it was easy to navigate throughout the entire process of shopping, ordering and purchasing.
Great service bought 2 shades made very well one was water proof and one was normal
Hey Valerie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website very good for explaining how to measure skylight for install
Hey Gary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The entire experience was great. Easy to use and the customer service was excellent.
Hey Garry! We are delighted to hear that you are pleased with our services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Lise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!