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Covers & All Canada has a rating of 4.2 stars from 3,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
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I have sent multiple photos and videos since the install and am waiting to hear back from someone about the fact that the screen was made smaller than requested and promised. I am hoping that they will replace it with a new screen that is the proper size. I also provided the exact dimensions with an accompanying precise drawing in advance, but that did not seem to make a difference. Had the screen been manufactured in accordance with the proper dimensions, everything would have been fine.
I am hoping that I ambeing billed in CDN $ and dealing with a Canadian company, that the delivery date is accurate or sooner, and that the product installs easily and works well. It is too soon to rate the company and their products until they have been delivered and used.
I am so happy to have found you and used your services a few times. The fit and finish are great and your design team is always careful to ask the right questions to ensure the product is properly specified and fits well!
Mauro - Calgary
Hey Mauro! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All good. Delivery on time and happy with the product so far.
Hey Christina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Helpful information from call centre. Check out smooth.
Hey Sheila! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Steve! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything was easy. Ordering, follow up. And best of all the product was of excellent quality when it arrived. I will absolutely deal with this company again for any of these types of products.
Hey Brad! Thank you for your wonderful feedback! We’re thrilled to hear that your ordering experience was easy and that you’re happy with the quality of the product. We truly appreciate your support and look forward to serving you again! If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers & All deserves 0 Star in reality. Their website shows beige color (No indication on color variation due to material choice) They state 2" leeway. NO.
I ordered covers in beige with a different materials. I received two different colors and 2 covers were too tight. They will keep arguing asking you to provide with a photos and videos. We provided photos and detailed explanations. (Refused video for privacy reasons.) They keep telling you they want to resolve your issue with multiple requests ignoring all your detailed explanations and photos. There customer service seem to be trained to drain your patience. They are not serious.
The final design and dimensions are sent in USA and product is made in India. (As per their product label) This company have no control on the final product you receive and will not assume any errors. You are on your own. Never again.
Hey Alain! We are truly sorry for the inconvenience caused. We always strive to provide efficient service to every customer and understand the frustration you are facing. Based on the details in your review, we are currently unable to locate your order. We kindly request you to share your registered email or order number and send your concern to [email protected], so we can investigate and assist you further.
I wanted a cover that would fit my pouffe style ottoman to allow it to be used outside. The Belenos cushion fabric is much lighter than expected and won't withstand being left outside on the balcony so will have to be brought in between uses which is disappointing. Previous cushions covers I have ordered are made with much heavier fabric that seems more water resistant. This is the only reason I've rated it 4 stars instead of 5 as it fits the pouffe perfectly. This was an online custom order and a staff member was in touch to confirm that what they were making was indeed what I wanted — I appreciated that personal follow-up.
Hey Nancy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I used other brand before and only lasted a few yrs. Hopefully this one will last longer
Hey Martial! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not at all impressed with the service I received however, the product is very good quality. Price is fair for the goods as well. They should set up manufacturing in Canada, where things are produced by workers who know what they're doing and where Customer Service is part of doing business.
Hello Gordon, whank you for your feedback. We are glad to know that you are satisfied with the product and pricing. However, we are sorry to hear about your disappointment regarding the service, and we sincerely apologize for the same. Your feedback is very important to us, and we will surely take it into consideration to further improve the customer experience.
Quick, easy and they fit the outdoor furniture perfectly.
Hey Steven! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It took multiple attempts to get a BBQ cover designed the way I wanted. Very difficult to convey my design wants and extremely time consuming process of long 2 and 3 day back and fourth's to communicate and receive feedback from the designers. Even when I provided clear and concise drawings. After receiving my cover, it was made to the way I wanted and the fit is great. However, I chose there best cover materials, but it seems very thin and I am questioning if this cover will last 10 years as the web sites states. I am not sure. It is way to soon to determine this as I have only had the cover 6 days. In short, they are very frustrating to deal with
Hey Chris! Thank you for sharing your detailed feedback. We sincerely apologize for any inconvenience caused during the design process. As a custom business, we pay close attention to every detail, which can sometimes result in additional back-and-forth to ensure your cover is exactly how you want it. We’re glad to hear that the final cover fits perfectly and meets your expectations. Regarding the fabric, we want to assure you that your Cover Rite cover is made with premium materials designed for durability and long-term use. It comes with a 10-year warranty and is highly rated for waterproofing, UV resistance, mildew resistance, wind resistance, and overall performance. We truly value your patience and hope you enjoy your cover for many years to come.If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
First time user. Sight is easy to use. I am hoping this will be a flawless experience.
Very quick, sturdy. This should hold up through our winters.
Hey Maureen! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers & All website is well designed so it is easy to choose the desired product, to provide the right dimensions and to specify required specific details. The fabrication timeline was then communicated and respected, the same for the shipping process. The end products were very well made.
Hey Marc! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The custom design and dimensions were perfect! Excellent quality with nice bag for storing when not in use. Highly recommend!
Hey Scarlott! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey David! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was a very confusing company to deal with. They kept sending emails saying I have not responded to them and they are putting my order on hold. I responded to all email messages within a day. Also there were a lot of emails back and forth. It took a lot longer then first mentioned to get my order because of this I guess. So dealing with that was really frustrating. I mentioned this to customer service multiple times and they kept apologizing but then my order would be on hold again the next day for not responding... This went on and on. I will not be doing any business with them again because of this. Other than that the cover itself was fine.
Hi Arthur, Thank you for your honest feedback. We sincerely apologize for the confusion and frustration you experienced during the ordering process. It’s clear there was a breakdown in communication, and we understand how disappointing and inconvenient that must have been—especially with repeated hold notifications despite your timely responses.
We take this seriously and are reviewing the situation internally to prevent similar issues in the future. While we’re glad to hear the final product met your expectations, we regret that the overall experience did not. Should you reconsider in the future, we’d welcome the opportunity to provide a smoother and more positive experience.
Excellent materials, very robust and easy to clean when required. Make sure you give the exact measures when ordering for a perfect fit.
Hey Fletcher! Thank you for your wonderful review! We’re delighted to hear that you’re happy with the quality and durability of the sofa. Your tip about providing exact measurements is very helpful, and we truly appreciate you sharing your experience.If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We were looking for a lightweight waterproof cover for our outdoor table. This cover fits the bill perfectly. The elastic corners make it fit like a fitted sheet.
Hey Murray! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website was easy to navigate. Lots of choices and information to help get the right product. Delivery was quick. Communication was great.
Hey Rob! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website is easy to navigate and complete order.


Hi Richard, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.