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Covers & All Canada has a rating of 4.2 stars from 3,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
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The ordering process for covers for my 3 piece patio set was easy to use. Great layout on how to add my measurements.
I received my order on time and was pleased that everything fit perfectly. I purchased the heavy duty material as I plan on leaving my furniture out in the winter. Seems like good material!
Not satisfied with delivery as promised too hard to expidite, measurements not satisfied at all too small on width /length, too much on height material very heavy
I have had a very long wait (3 months) to get the first covers made and then I needed to order more of each and could not just "reorder", I had to enter all info from sratch again. Also, your call center hung up on me when I was trying to reorder.
I have had a very long wait (3 months) to get the first covers made and then I needed to order more of each and could not just "reorder", I had to enter all info from sratch again. Also, your call center hung up on me when I was trying to reorder.
They always provide a drawing and ask questions which is great. Always get the right fit.
I received the cover and it is exactly as described. The material and workmanship is great. I received this product in time. I would definitely recommend Covers & All.
Parfait poir nos besoins!
Temps de Livraisons raisonnable.
Bien satisfaite
I liked the chat window, it helps when you're stuck during the purchase. There are discrepancies with the promotions where it ranges also with disclaimer up to maximum. That was very frustrating, I had to redo my purchase order several times as result. The "free bag" showed up one time in the cart and the next time it didn't even though the order was the exact same. Prior to committing to the order, I had asked via chat if it's missing is that ok to continue with the order and the agent said yes, it's standard even though it's not on the cart. The order arrived without it.
The site itself to purchase was fine. The coupons and discounts are confusing. Site Wide discount has a disclaimer where it is to a maximum of either $50 or $60 subject to order limit. It's very deceiving. I spent a lot of time with customer service chat. They were great and I liked the response it's the promotional offerings that I really disliked.
Very helpful online experience. From the very beginning of the shopping. Very detail guideline as to how to measure my patio furniture. Love their prompt respond when I noticed I made a mistake in the measurements. Very impressive.
Covers were very well made. They fit exactly and arrived ahead of schedule.
It was very easy to use the website. My order was manufactured outside Canada but arrived very quickly. The quality was excellent and the cover fit my fire table perfectly. I have already made a second order for a custom cover to go over 4 folding patio chairs.
I am still waiting to resolve an order that was not made properly
Did it on line, easy explanation on how to measure the unit you want to cover.
Ordered a custom size cover for a Fire table I built. Price was reasonable... shopping was fast and the cover looks great and fits perfectly!
No problems. The covers are a good fit and look smart.
I purchased an odd shaped lounger and the great people at Covers and All made sure that the measurements were precise. It is an oblong oval with a higher back than foot area that the cover fits perfectly. I was also surprised how fast it came. I wasn't expecting it for another week given it had to be made.
Fast, efficient arrived faster than I thought it would. I am about to order covers for a new outdoor set that arrived yesterday.
Shipping that does not cost extra is great. Arrived before scheduled
Shipping that does not cost extra is great
I ordered 2 items (a small cushion cover and a large outdoor triangular shaped shade cover) and I only received the small cushion cover. The shade cover cost me 150 dollars and it never came. They told me it was shipped in the same package when it clearly was not. I emailed customer service and they still have not gotten back to me. I have no clue how the largest and most expensive part of the order could simply be forgotten and left out! Extremely disappointing considering how long I waited for the order and how much I paid

