Costway Canada

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Costway Canada
costway.ca

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Suzanne V.
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Inflable paddle board
September 16, 2022

Service was excellent. We received it in two days after ordering.
Very sturdy and exactly what we wanted. Thank you.

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Suzanne, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Great product and service
September 16, 2022

Very happy with the the price, the fast shipping, the quality, the easy of the assembly, great Job

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Great Product, Excellent Service
September 16, 2022

Ordered online and the product (roller aerator) was delivered ahead of the scheduled delivery date, intact. Assembly was relatively simple and the product worked flawlessly. It is relatively well constructed, and since it is only intended for use at least once a year, I expect it will last for a while.

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Dwayne,
It's a joy to see you satisfied with the products you ordered from Costway. Our goal is the overall great shopping experience of our shoppers with the lowest prices and providing better quality products than other competitors. We're excited to see you shop with us again sooner.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Bon prix
September 16, 2022

Nous cherchions une chaise haute pour nos petits enfants. La chaise est très belle, noire et café. Le prix était super interessant. Lorsque nous l'avons reçu, nous avons été agréablement surpris par la qualité de la fabrication.

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Salut Myriam,
Merci de nous avoir laissé une si belle critique!
Nous sommes ravis d'entendre vos éloges.
Cela nous encouragera beaucoup à continuer à faire ce que nous faisons!
Nous nous efforçons toujours de nous assurer que chacun de nos clients reçoit le meilleur service possible.
Nous sommes impatients de vous servir à nouveau à l'avenir.
Sincères amitiés,
Costway.ca

KR
1 review
0 helpful votes
Follow E E.
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Deck box
September 16, 2022

Product arrived quicker than we expected. Love the new deck box. Good price. It was pretty easy to assemble, and looks good on the deck!

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Hi E. L., Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Patio Umbrellas
September 16, 2022

Good price and good quality! A wide range of selection of various patio products. And prompt delivery. Highly recommended as a supply source for umbrella products.

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Ken, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Costway Recliner
September 16, 2022

Comfortable chair - fell asleep twice while trying to watch a little television. Supports back & shoulders to maintain proper posture. Great value for the money as opposed to the $1200 variety. How it holds up remains to be seen.

Date of experience: September 15, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Niru,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Good
September 16, 2022

Product arrived in a timely manner. Product was as advertised.
4 " mattress, somewhat firm but as expected

Date of experience: September 15, 2022
Lydia C. Costway Canada Rep
over a year old

Thank you for leaving us such a good review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Surprisingly Good Desk!
September 16, 2022

After I placed my order, I read up on Costway and heard that their quality can be inconsistent; when I actually got my desk, however, those anxieties melted away. It looked exactly like it did in the ad, no parts were missing, and it went together splendidly. Great price too! I'm very happy with my experience.

Date of experience: September 15, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Katie, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Good
September 16, 2022

Item not built yet so not sure if quality, once together can say more

Date of experience: September 15, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Karin,
Thanks for your review.
We put customer experience and satisfaction as our priority. If there is any quality problem, we will provide you with reasonable solutions. You can contact us at [email protected]. Our customer support are standing by and ready to help you resolve any issues you may have.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Patio furniture
September 16, 2022

Happy with the order process, tracking, quick delivery and most importantly product! Full order delivered same day, all pieces in good condition. All parts and pieces.

Date of experience: September 15, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Erliss,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again. - Costway.ca

Canada
1 review
0 helpful votes
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No problems
September 16, 2022

Everything went great with the ordering and delivery

Date of experience: September 15, 2022
Daisy W. Costway Canada Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Washington
1 review
0 helpful votes
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Compact washer
September 16, 2022

It is small but good for shirts and small clothes.

Date of experience: September 15, 2022
Daisy W. Costway Canada Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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My First Costway Experience...
September 16, 2022

I stumbled onto your site and found precisely what I was looking for... made my purchase and then waited for something to go wrong... but nothing did... the product I bought is perfect, and exactly as described... it looks great... and it arrived in record time... couldn't be happier.

Date of experience: September 15, 2022
Daisy W. Costway Canada Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Good service
September 16, 2022

Delivery was fast, product as described. Ease of ordering and fulfilling

Date of experience: September 15, 2022
Daisy W. Costway Canada Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Surprising good for the vaue
September 16, 2022

The only annoying is the multiple discount option coupons that claimed a total of D but you could only use either A, B, or C. Could also have just been me ( I picked the best single discount). The shipping was fast and I am impressed with the washer/

Date of experience: September 15, 2022
Daisy W. Costway Canada Rep
over a year old

Thank you very much for your review.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway Team

Canada
2 reviews
0 helpful votes
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Quick shipping and delivered 3 days ahead of target daye
October 16, 2022

But not satisfied with the product. The picture shown on web page is entirely different. The clothe material not satisfactory. But it is good for the price.

Date of experience: September 15, 2022
Canada
2 reviews
0 helpful votes
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Hire a webmaster
October 16, 2022

The website is complete garbage - virtually impossible to navigate easily - Beyond frustrating … there was no tracking offered for the patio furniture, it took a long time to arrive and the delivery person just dumped in the driveway with no notification whatsoever. The actual products look good on the deck, but took a really long time to assemble (I was by myself) and the rattan strips blocked several screw holes so I had to Jimmy-rig it, frequently. Overall, a mediocre experience at best. I would only recommend Costway if you're on a very tight budget, as the items were affordable. Otherwise, probably a safer bet with Walmart

Date of experience: September 15, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Linda,
Sorry to hear your experience was less than 5-stars.
We put customer experience and satisfaction as our priority.
If you're open to discussing your experience further, please email us at [email protected].
Our customer support is standing by and ready to help you resolve any issues you have.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Website is ok, delivery is long
October 16, 2022

Ordered 2 items in 1 month and both arrived later than expected

Date of experience: September 15, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Frik,
Sorry to hear your experience was less than 5-stars.
We put customer experience and satisfaction as our priority.
If you're open to discussing your experience further, please email us at [email protected].
Our customer support are standing by and ready to help you resolve any issues you have.
Kind regards,
Costway Team

Japan
1 review
0 helpful votes
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Great price!
August 9, 2022

The price is cheap! This side is cheaper than the price I saw at Walmart! And the coupons they give out with registration are of great denominations. As a new guest, this site has a lot of appeal.

Date of experience: August 8, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Denise,
Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years. - Costway.ca