Costway Canada

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Costway Canada
costway.ca

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
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Ceiling Fan
November 12, 2022

Was very pleased with the purchase fan works like a charm

Date of experience: November 12, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
It's a joy to see you satisfied with the ceiling fan you ordered from Costway. Our goal is the overall great shopping experience of our shoppers with the lowest prices and providing better quality products than other competitors. We're excited to see you shop with us again sooner.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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All good
November 12, 2022

I have a great experience in purchasing what I would like here and it arrived in time in safety manner.

Date of experience: November 12, 2022
Canada
1 review
0 helpful votes
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Satisfaction A+
November 12, 2022

Livraison rapide. Tout était parfait. Vraiment très contente de mon achat.

Date of experience: November 12, 2022
Canada
1 review
0 helpful votes
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Lawn chair
December 12, 2022

I purchased these chairs and received them quickly. The chairs were great although within a month the bolts on each of the chairs came off and was lost. I sent a message to costway with no response. Even though it was still under warranty.

Date of experience: November 12, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Donna, we are sorry that the product quality did not match your expectations, and we would like to assist you with making things right. Please contact us at [email protected] when convenient because we did not receive your previous message. We would appreciate the opportunity to deal with this problem with you.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Excellent service
November 12, 2022

J'avais une crainte au départ de commander chez Costway car je ne connaissais pas ce site (connu par publicité sur Facebook). J'ai été très satisfaite, bon produit, bon prix et livraison rapide.

Date of experience: November 12, 2022
Canada
1 review
0 helpful votes
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Canopy tent
November 12, 2022

Very easy to order and it was delivered on time with no issues. Canopy is of better quality than we expected considering we could not see in person when ordering.

Date of experience: November 12, 2022
Canada
1 review
0 helpful votes
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The product is good.
December 12, 2022

Did not get product in the specified time. Had a hard time finding out where it was.

Date of experience: November 12, 2022
Lydia C. Costway Canada Rep
over a year old

Hello,
Thank you for your willingness to share your advice with us. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Received expediently
November 12, 2022

Exactly what I ordered. Pleasantly surprised and enjoying the paddle board.

Date of experience: November 12, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Great service!
November 12, 2022

I messaged them to find out when my product was going to be delivered (as I didn't see a message with that info after I'd made the purchase) and they got back to me right away and sent me the link to my packages tracking number and it came pretty quickly. They were very easy to deal with and I love my mini-washing machine so much more than I hated my old Samsung full-sized washing machine.

Date of experience: November 12, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Bonne expérience
November 12, 2022

J'ai bien reçu mes achats dans les délais prévus par Costway. Par contre, je n'ai pas eu de courriel m'informant que mon achat était en traitement ni que le colis était expédié alors j'ai été surprise de retrouver mon colis livré sur ma galerie. Tout était en ordre et le produit était exactement comme il est décrit sur le site.

Date of experience: November 12, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Set de patio
November 12, 2022

Très beau et très bonne qualité. Merci.
Good service.

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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Poor Quality and workmanship
December 12, 2022

We bought a double double bunk bed in white, very bad quality! The wood came chipped and cracked around the both bed frames including the ladder! Paid over $ 900 for it and was expecting a bunk bed in perfect condition not like a thrifted item! Besides that, Shipping was fast and professionally delivered.

Date of experience: November 11, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Nina, we are sorry that the product quality did not match your expectations, and we would like to assist you with making things right. Please contact us at [email protected] when convenient. We would appreciate the opportunity to deal with this problem with you.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Everything is perfect
November 12, 2022

My order looks as on site and was delivered very fast. Thank you

Date of experience: November 11, 2022
Florida
1 review
0 helpful votes
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Great Experience
November 12, 2022

Found a pump on the website.It was the best price I could get.The pump was delivered on time and worked great.

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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Fast and good service
November 12, 2022

We are happy with the quick service and would like to try out the different products.

Date of experience: November 11, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Rojan, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Nice and light
November 12, 2022

The downturn is the size of the inlet hose. Does not fit here. Too small.

Date of experience: November 11, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Tents
November 12, 2022

Items as described and were delivered right on time.

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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Remote
December 12, 2022

Everything showed up eventually, but we do live in a remote neighborhood. It was strange that the same courier used in both instances only came to the house with the second package. The first package was dropped off at a depot in town and I had to go pick it up.

Date of experience: November 11, 2022
Lydia C. Costway Canada Rep
over a year old

Hello,
Thank you for your willingness to share your advice with us. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
Follow Roanne J.
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Good product
November 12, 2022

Ordered filing cabinet. Delivery was on time. Took time to put together but works well and looks good

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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Excellent Service
November 12, 2022

Good quality product. Simple ordering process. Very prompt delivery. Strong packing and safe packing material.

Date of experience: November 11, 2022