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Costway Canada Reviews Summary
Costway is an online retailer that offers a wide range of products, including furniture, home decor, kitchen appliances, and more.
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No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available.
In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.
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We are dedicated to providing better products and services to our users. Welcome back to our website again.
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Costway inc.
I was impressed with quality of the item ans the great price. Shipping
Was reliable
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.
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We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Très satisfaite de l'ensemble reçu autant par la qualité que la beauté
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We are dedicated to providing better products and services to our users. Welcome back to our website again.
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Costway inc.
I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return
We will contact the customer service to solve the problem for you as soon as possible.
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Costway inc.
We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.
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We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Quality products for a very reasonable price. Will be happy to purchase from Costway again.
Thank you so much for the love and support! We’re thrilled to hear you enjoy shopping with Costway Canada, and it means even more that you recommend us to your friends and family. We truly appreciate your trust and kind words!
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Costway inc.
Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.
Thank you so much for the love and support! We’re thrilled to hear you enjoy shopping with Costway Canada, and it means even more that you recommend us to your friends and family. We truly appreciate your trust and kind words!
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Costway inc.
Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.
Thank you so much for your continued support! We’re so happy to hear you’ve had a great experience with our prices, customer service, and product quality. It means a lot to know your orders have arrived on time and met your expectations. We truly appreciate your loyalty and kind words!
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Costway inc.
J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.
Thank you so much for the wonderful review! We’re thrilled to hear that the double stroller has been lightweight, easy to handle, and convenient for your family. It’s great to know the storage features have been so practical too. We really appreciate you sharing your experience and are so happy you’re absolutely satisfied with your purchase!
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Costway inc.
Thank you so much! We’re really happy to hear you’ve had an excellent experience with our customer service so far. We truly appreciate your support and look forward to continuing to help however we can!
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Costway inc.
Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.
Thank you for sharing your feedback. We regret to hear that the raised garden bed did not meet your expectations and that you had a disappointing experience with us.
We received your email reporting the product quality issue on June 9th. Therefore, we wanted to clarify the specific issue with the product so that we could confirm with our factory technicians whether there is a suitable solution and whether the item should be returned. That is why we asked you to provide some photos showing the problem – but unfortunately, we have not received a reply from you since.
Please be assured that if the product does have a quality defect, it is not subject to the 30‑day return deadline. We will offer an appropriate solution based on the actual issue.
We will contact you again via email shortly. Please keep an eye on your inbox for messages from [email protected].
We value your feedback and hope to resolve this matter to your satisfaction.
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Costway inc.
Product arrived on time and as described. My daughter loves her wardrobe.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Great experience and it was nice to be able to track the parcel until delivery.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.
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We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down.
That was disappointing. We will attempt to regulus the wood board
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
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The 12,000 BTU unit in your current order is still under warranty; should any issues arise, you can contact us directly for after-sales service. However, regarding the 18,000 BTU unit you mentioned, we have not received any email inquiries from you about purchasing replacement indoor unit. Without order details, we cannot verify the specific model and production batch of the unit you own. Selling you an indoor unit without confirming compatibility could result in the system failing to operate correctly, causing you unnecessary trouble. Furthermore, we are unaware of the operating conditions of your 18,000 BTU unit; if the unit itself has existing defects or malfunctions, it might fail to work properly even with a compatible indoor unit, leading to further inconvenience for you. We are verifying the original product information out of a commitment to responsible customer service.
Thank you for your understanding.
Kind regards.
Costway inc.