Costway Canada

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Costway Canada
costway.ca

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Gloria K.
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Good customer support
June 25, 2023
Updated review

Tracking information was not accurate but excellent customer support for tracking the package. The patio set arrived with parts damages but customer service response immediately and replaced the damaged parts.

Date of experience: June 25, 2023
Excellent price and products variation
June 11, 2023
Previous review

Excellent price and products variation

Date of experience: June 11, 2023
Canada
1 review
0 helpful votes
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Everything as expected
June 25, 2023

Easy and without problems. Would have been nice though if I could track my order online without having to call in.

Date of experience: June 25, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Good quality!
June 22, 2023

Item arrived on time and is really solid and good quality. Very happy with this purchase and the ease of ordering AND speedy delivery!

Date of experience: June 22, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Excellent shopping experience
June 20, 2023

Easy-to-navigate website. Detailed product descriptions. Fast delivery. Very pleased with the quality and look.

Date of experience: June 20, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Collapsible Box With Telescopic Handle & Wheels
June 19, 2023
Updated review

This cart drew my attention as an answer to Emergency Preparedness packing - collapsible, telescopic handle to pull, wheels that adapt to mounting stairs. The lid can act as a seat OR hold other stacked items. Material looks & feels sturdy and the size is manageable for my mobility. Price was good when added to the overall cost of supplies. I hope it is never needed for that purpose but if so, I feel confident that it will work for me a something to "pull" rather than "carry".

Date of experience: June 19, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

It would be helpful to point out at the top of the...
July 5, 2023
Previous review

It would be helpful to point out at the top of the order page that only when two coupons are retrieved only the lowest valued one can be applied to this purchase.

Date of experience: June 5, 2023
Canada
1 review
0 helpful votes
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Privacy Screen Purchases
June 19, 2023
Updated review

Great product. Easy to setup.Instructions are clear & concise.

Date of experience: June 19, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Good product
June 4, 2023
Previous review

Good product

Date of experience: June 4, 2023
Canada
1 review
0 helpful votes
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First time purchase
June 19, 2023

Tried to add the extra 10% off(Delight10) for Father's Day, and the new customer $40 off but would not allow.
Bought a new umbrella and base. The umbrella was easy to put together but the base that required sand to be put in through a 1" round hole, clogged so easily, which was very time consuming and frustrating. Why wouldn't you make the hole bigger, so the hole wouldn't plug so easily?
The umbrella showed up within the first week and the base took over 3 weeks to get delivered.

Date of experience: June 18, 2023
California
1 review
0 helpful votes
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1st time shopper and very happy!
June 16, 2023

I've never heard of this site before so I was nervous but I checked reviews online and it looked like a trustworthy site. Was easy, had great offers and customer service works fast as got nervous after a few days waiting of not seeing it get shipped yet but then it magically did later the day I reached out. And it arrived! Was extremely happy with the patio hanging railing table I got.

Date of experience: June 16, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
Follow Freda Y.
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My shopping experience is good as it provides a video to show the install procedures. But Costway didn't provide proper responses for customer's inquiries/update on order status. My order status was not updated for a week, so I chatted with Costway's support. The agent told me she would get their service team to send me email within 48 hrs, but I got no reply. So I chatted with Costway's support again after 2 days, the other agent told me the same thing and said for sure their service team would send me an email for an order update within 48 hrs. Again, no email was received.
Anyway, my order was delivered by the last day of the scheduled delivery.

Date of experience: June 16, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

My shopping experience is good as it provides a video...
June 1, 2023
Previous review

My shopping experience is good as it provides a video to show the install procedures.

Date of experience: June 1, 2023
Canada
2 reviews
0 helpful votes
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Ordered BasketBall Net
June 15, 2023

Excellent experience and Value... Delivery was quick and efficient. The item was received as described. Easy to assemble and very nice quality.

Date of experience: June 15, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Portable AC
July 14, 2023
Updated review

OK. Cheaper than Amazon but a long wait for the item with no notification beyond "shipping".

Date of experience: June 14, 2023
Nancy L. — Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

OK
May 30, 2023
Previous review

OK. Cheaper than Amazon

Date of experience: May 30, 2023
Canada
1 review
0 helpful votes
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Water Bouncy Castle
June 14, 2023
Updated review

The bouncy castle is awesome and my grandchildren love it. I was disappointed with the shipping information we received. We were sent tracking numbers for the castle and blower. We were excited the castle was shipped so quickly then found out the number they gave us was wrong and we got the blower and had to wait longer for the actual castle. Very disappointing for our grandchildren.

Date of experience: June 14, 2023
Nancy L. — Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Once decided what I wanted it was easy to shop on your...
May 30, 2023
Previous review

Once decided what I wanted it was easy to shop on your website.

Date of experience: May 29, 2023
Canada
1 review
0 helpful votes
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Quick delivery, good product
June 13, 2023

This was my first purchase from Costaway and overall I'm happy with the product and service. The product was missing a few bolts, but oh well, they were replaceable at a local hardware store.

Date of experience: June 13, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
Follow Arthur N.
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Quick customer service.
June 13, 2023

Easy find, good description, good pictures and good price. Now let see the delivery process.

Date of experience: June 13, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Treadmill
June 13, 2023

Coupon options were not straight forward and a little misleading.

Date of experience: June 13, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
2 reviews
0 helpful votes
Follow Rue T.
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Divan Ottoman with Table
June 12, 2023

Good service, deliver in province of Quebec, arrived earlier than supposed. Good quality, beautiful material and furniture. Tks

Date of experience: June 12, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Umbrella
July 12, 2023

Update, received the following week. Quality seems pretty good. I like venting. I can certainly see how it will help keep it in place when windy.
Haven't received it yet. I have however received a couple of emails from customer service. Hope to receive my umbrella next week

Date of experience: June 11, 2023
Nancy L. — Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
Follow Jessica K.
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They were okay to deal with
June 10, 2023
Updated review

I was asked to submit some feedback, and was told when I did I would receive a gift, but there was no gift. However, I love the kitchen cart I ordered.

Date of experience: June 10, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Website is a bit wonky
June 26, 2023
Previous review

Website is a bit wonky

Date of experience: May 27, 2023
Canada
1 review
0 helpful votes
Follow Sean D.
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Fast and easy.
June 9, 2023

The website is easy to use and delivery time was faster than expected.

Date of experience: June 8, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Ounce castle
June 5, 2023

Seems like a good price.A quality product that arrived around the time expected.

Date of experience: June 4, 2023
Nancy L. — Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.