Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.
Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality
These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.
Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.
After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.
Chairs are just what I needed - their good quality, easy to put together, sturdy
An upgrade from stools to chairs - they make a huge difference on comfort!
Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.
I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.
Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.
Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.
We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down.
That was disappointing. We will attempt to regulus the wood board
Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.
No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available.
In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.
We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.
Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great
I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.
Tracking information was not accurate but excellent customer support for tracking the package. The patio set arrived with parts damages but customer service response immediately and replaced the damaged parts.
Easy and without problems. Would have been nice though if I could track my order online without having to call in.
Date of experience: June 25, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Item arrived on time and is really solid and good quality. Very happy with this purchase and the ease of ordering AND speedy delivery!
Date of experience: June 22, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Easy-to-navigate website. Detailed product descriptions. Fast delivery. Very pleased with the quality and look.
Date of experience: June 20, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
This cart drew my attention as an answer to Emergency Preparedness packing - collapsible, telescopic handle to pull, wheels that adapt to mounting stairs. The lid can act as a seat OR hold other stacked items. Material looks & feels sturdy and the size is manageable for my mobility. Price was good when added to the overall cost of supplies. I hope it is never needed for that purpose but if so, I feel confident that it will work for me a something to "pull" rather than "carry".
Date of experience: June 19, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
It would be helpful to point out at the top of the order page that only when two coupons are retrieved only the lowest valued one can be applied to this purchase.
Great product. Easy to setup.Instructions are clear & concise.
Date of experience: June 19, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Tried to add the extra 10% off(Delight10) for Father's Day, and the new customer $40 off but would not allow. Bought a new umbrella and base. The umbrella was easy to put together but the base that required sand to be put in through a 1" round hole, clogged so easily, which was very time consuming and frustrating. Why wouldn't you make the hole bigger, so the hole wouldn't plug so easily? The umbrella showed up within the first week and the base took over 3 weeks to get delivered.
I've never heard of this site before so I was nervous but I checked reviews online and it looked like a trustworthy site. Was easy, had great offers and customer service works fast as got nervous after a few days waiting of not seeing it get shipped yet but then it magically did later the day I reached out. And it arrived! Was extremely happy with the patio hanging railing table I got.
Date of experience: June 16, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
My shopping experience is good as it provides a video to show the install procedures. But Costway didn't provide proper responses for customer's inquiries/update on order status. My order status was not updated for a week, so I chatted with Costway's support. The agent told me she would get their service team to send me email within 48 hrs, but I got no reply. So I chatted with Costway's support again after 2 days, the other agent told me the same thing and said for sure their service team would send me an email for an order update within 48 hrs. Again, no email was received. Anyway, my order was delivered by the last day of the scheduled delivery.
Date of experience: June 16, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Excellent experience and Value... Delivery was quick and efficient. The item was received as described. Easy to assemble and very nice quality.
Date of experience: June 15, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
The bouncy castle is awesome and my grandchildren love it. I was disappointed with the shipping information we received. We were sent tracking numbers for the castle and blower. We were excited the castle was shipped so quickly then found out the number they gave us was wrong and we got the blower and had to wait longer for the actual castle. Very disappointing for our grandchildren.
Date of experience: June 14, 2023
Nancy L.— Costway Canada Rep
over a year old
Sorry for the inconvenience. We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.
This was my first purchase from Costaway and overall I'm happy with the product and service. The product was missing a few bolts, but oh well, they were replaceable at a local hardware store.
Date of experience: June 13, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Easy find, good description, good pictures and good price. Now let see the delivery process.
Date of experience: June 13, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Coupon options were not straight forward and a little misleading.
Date of experience: June 13, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Good service, deliver in province of Quebec, arrived earlier than supposed. Good quality, beautiful material and furniture. Tks
Date of experience: June 12, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Update, received the following week. Quality seems pretty good. I like venting. I can certainly see how it will help keep it in place when windy. Haven't received it yet. I have however received a couple of emails from customer service. Hope to receive my umbrella next week
Date of experience: June 11, 2023
Nancy L.— Costway Canada Rep
over a year old
Sorry for the inconvenience. We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.
I was asked to submit some feedback, and was told when I did I would receive a gift, but there was no gift. However, I love the kitchen cart I ordered.
Date of experience: June 10, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
The website is easy to use and delivery time was faster than expected.
Date of experience: June 8, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Seems like a good price.A quality product that arrived around the time expected.
Date of experience: June 4, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.