Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.
Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality
These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.
Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.
After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.
Chairs are just what I needed - their good quality, easy to put together, sturdy
An upgrade from stools to chairs - they make a huge difference on comfort!
Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.
I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.
Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.
Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.
We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down.
That was disappointing. We will attempt to regulus the wood board
Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.
No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available.
In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.
We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.
Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great
I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.
J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.
Simple process, good variety of products. Timely delivery.
Date of experience: June 4, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
I was able to track my air conditioner and I thought I'd have to pick it up somewhere but I didn't, it came right to the door. I was able to read the directions easily and get it working in no time.
Date of experience: June 4, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Saved the site until Spring. Easy to navigate and find what I needed in reasonable time. Delivered fairly soon, well packaged, and in good condition. Set exactly as described and maybe even better.
Date of experience: June 3, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
The easiest website I've ever used :)) Delivery by FedEx wasn't so great, the driver left the box in the foyer of my apartment building, said "it was too heavy to deliver to my apartment". In future I will not make purchases from your company if you use FedEx to deliver.
Date of experience: June 2, 2023
Nancy L.— Costway Canada Rep
over a year old
Sorry for the inconvenience. We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.
Good shopping experience. It looks nice and works well as a fan, will try it out when the summer comes.
Date of experience: June 2, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
I receive one box within a day or two of the order. I did not receive the second parcel of that two-part box for at least another eight days.
Date of experience: June 2, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
The shopping experience was very frustrating. There are not enough filters to shop for and compare products. There are SO MANY 8000 BTU products but no clear indication as to what the difference is. We picked one with the best ratings but actually have no idea why it is any better or worse than the other 8000 BTU products.
We did receive the product and tried it out over several nights. We don't find it to be cooling enough for the master bedroom and the room is still quite hot and uncomfortable. It also turns on and off all night which a) is disruptive to sleep and b) leaves the room feeling hot and sticky in between cycles.
This product is not effective or worth the money but unfortunately we accidentally threw out the box it came in and so we cannot return it. :(
Date of experience: June 2, 2023
Nancy L.— Costway Canada Rep
over a year old
Sorry for the inconvenience. We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.
After shopping around it turned out Costway had the best price for Costway Portable Washers so I gave it a shot. The delivery was early by a day or two and the machine works great.
Date of experience: May 30, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
It took 3 adults (with PhDs) and numerous hours to assemble this product. The instructions are extremely poor and the item is still not working. I would love some assistance. Thank you!
Date of experience: May 30, 2023
Nancy L.— Costway Canada Rep
over a year old
Sorry for the inconvenience. We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.
Easy and simple for sure. I have this item in my truck, loaded with water and have successfully watered plants in my phase not watered by our sprinkler system.
Date of experience: May 30, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
The information about coupons can be a bit misleading as they tell you the total amount of coupons for new customers, not the amount you can redeem all at once. But overall they are fast to ship items.
Date of experience: May 29, 2023
Nancy L.— Costway Canada Rep
over a year old
Sorry for the inconvenience. We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.
This machine gets my clothes very clean. Easy set up. Pleased with the product.
Date of experience: May 29, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
The product arrived around 2 weeks. The UPS website couldn't track the package when I tried to check it. Until I found out that the package was shipped from the US.
Date of experience: May 27, 2023
Nancy L.— Costway Canada Rep
over a year old
Sorry for the inconvenience. We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.
Great prices, had a couple issues where when I click on the coupon offer it directs you to the US website. Product arrived just as described. Expect shipping to take a little bit longer, however, in a reasonable amount of time. Great deals!
Date of experience: May 27, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Great prices, had a couple issues where when I click on the coupon offer it directs you to the US website. Hopefully it arrives in time for my little guys birthday. Great deals!
Groovy baby groovy, Great web site. Great delivery and delivery man. Thank you, I hope it is all I want.
Date of experience: May 26, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Site facile a utiliser...Vous offrez de bons choix de produits...J'espère avoir ma livraison dans 5 à 10 jours...Merci!
Date of experience: May 26, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
First time, it was ok and easy to do, however i was told that once it reached canada i would get an email and be able to trace it with the carrier but i did not receive the email.
Date of experience: May 26, 2023
Nancy L.— Costway Canada Rep
over a year old
Sorry for the inconvenience. We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.
Excellent - Thank you. Product is very good. No problems with it. Lightweight and easy to use.
Date of experience: May 23, 2023
Nancy L.— Costway Canada Rep
over a year old
Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.