Costway Canada

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Costway Canada
costway.ca

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Pankaj U.
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Superfit walking pad broke
July 4, 2023

The power on and off switch of walking pad broke after 2 weeks of usage. I don't know how to replace it.

Date of experience: June 4, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
Follow Chris G.
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Arm chair
June 4, 2023

Simple process, good variety of products. Timely delivery.

Date of experience: June 4, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
Follow Rach X.
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It works and I could easily install it.
June 4, 2023

I was able to track my air conditioner and I thought I'd have to pick it up somewhere but I didn't, it came right to the door. I was able to read the directions easily and get it working in no time.

Date of experience: June 4, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
2 reviews
0 helpful votes
Follow Marilyn L.
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Charming, comfortable Bistro set.
June 3, 2023

Saved the site until Spring. Easy to navigate and find what I needed in reasonable time. Delivered fairly soon, well packaged, and in good condition. Set exactly as described and maybe even better.

Date of experience: June 3, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
Follow Bob R.
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The machine works great and It was easy to install.
July 3, 2023
Updated review

The easiest website I've ever used :)) Delivery by FedEx wasn't so great, the driver left the box in the foyer of my apartment building, said "it was too heavy to deliver to my apartment". In future I will not make purchases from your company if you use FedEx to deliver.

Date of experience: June 2, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

The easiest website I've ever used :))
May 19, 2023
Previous review

The easiest website I've ever used :))

Date of experience: May 19, 2023
Canada
1 review
0 helpful votes
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Good product, fast delivery
June 3, 2023

Good shopping experience. It looks nice and works well as a fan, will try it out when the summer comes.

Date of experience: June 2, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Air conditioner
June 2, 2023

I receive one box within a day or two of the order. I did not receive the second parcel of that two-part box for at least another eight days.

Date of experience: June 2, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Not effective
July 2, 2023

The shopping experience was very frustrating. There are not enough filters to shop for and compare products. There are SO MANY 8000 BTU products but no clear indication as to what the difference is. We picked one with the best ratings but actually have no idea why it is any better or worse than the other 8000 BTU products.

We did receive the product and tried it out over several nights. We don't find it to be cooling enough for the master bedroom and the room is still quite hot and uncomfortable. It also turns on and off all night which a) is disruptive to sleep and b) leaves the room feeling hot and sticky in between cycles.

This product is not effective or worth the money but unfortunately we accidentally threw out the box it came in and so we cannot return it. :(

Date of experience: June 2, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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3000 psi pressure wash
June 30, 2023
Updated review

It works ok but does not put out 3000 psi.puts out around 2100 psi

Date of experience: May 31, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

I hope you got my message ok
June 16, 2023
Previous review

I hope you got my message ok

Date of experience: May 17, 2023
Canada
1 review
0 helpful votes
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Quick & Easy
May 31, 2023

After shopping around it turned out Costway had the best price for Costway Portable Washers so I gave it a shot. The delivery was early by a day or two and the machine works great.

Date of experience: May 30, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Still Not Working
June 29, 2023
Updated review

It took 3 adults (with PhDs) and numerous hours to assemble this product. The instructions are extremely poor and the item is still not working. I would love some assistance. Thank you!

Date of experience: May 30, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Thank you!
May 16, 2023
Previous review

Thank you!

Date of experience: May 16, 2023
Canada
1 review
0 helpful votes
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Collapsible rain barrel
May 30, 2023

Easy and simple for sure.
I have this item in my truck, loaded with water and have successfully watered plants
in my phase not watered by our sprinkler system.

Date of experience: May 30, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
Follow Jay V.
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Good, fast, but misleading coupons.
June 29, 2023

The information about coupons can be a bit misleading as they tell you the total amount of coupons for new customers, not the amount you can redeem all at once. But overall they are fast to ship items.

Date of experience: May 29, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
Follow Kayla L.
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Clean clothes
May 29, 2023
Updated review

This machine gets my clothes very clean. Easy set up. Pleased with the product.

Date of experience: May 29, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Bit of a problem with auto address
May 12, 2023
Previous review

Bit of a problem with auto address. Had to fill in correct one.

Date of experience: May 12, 2023
Canada
1 review
0 helpful votes
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The product arrived around 2 weeks. The UPS website couldn't track the package when I tried to check it. Until I found out that the package was shipped from the US.

Date of experience: May 27, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
Follow Diane W.
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Great deal!
May 27, 2023
Updated review

Great prices, had a couple issues where when I click on the coupon offer it directs you to the US website. Product arrived just as described. Expect shipping to take a little bit longer, however, in a reasonable amount of time. Great deals!

Date of experience: May 27, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Great prices, had a couple issues where when I click...
May 7, 2023
Previous review

Great prices, had a couple issues where when I click on the coupon offer it directs you to the US website. Hopefully it arrives in time for my little guys birthday. Great deals!

Date of experience: May 7, 2023
Canada
1 review
0 helpful votes
Follow Philip Q.
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New day Dew Chair
May 26, 2023
Updated review

Groovy baby groovy, Great web site. Great delivery and delivery man. Thank you, I hope it is all I want.

Date of experience: May 26, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Groovy baby groovy
May 12, 2023
Previous review

Groovy baby groovy

Date of experience: May 12, 2023
Canada
1 review
0 helpful votes
Follow Logan Q.
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Site facile a utiliser...Vous offrez de bons choix de produits...J'espère avoir ma livraison dans 5 à 10 jours...Merci!

Date of experience: May 26, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Portable air conditioner
May 26, 2023
Updated review

First time, it was ok and easy to do, however i was told that once it reached canada i would get an email and be able to trace it with the carrier but i did not receive the email.

Date of experience: May 26, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

First time, it was ok and easy to do
May 12, 2023
Previous review

First time, it was ok and easy to do

Date of experience: May 12, 2023
Canada
2 reviews
0 helpful votes
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Very well executed shipment.
May 24, 2023

Excellent - Thank you. Product is very good.
No problems with it. Lightweight and easy to use.

Date of experience: May 23, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.