Costway Canada

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Costway Canada
costway.ca

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Scott Q.
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Buy
May 22, 2023

Easy peasy shopping, website is easy to manoeuvre, fast shipping item arrived on time and emailed notified

Date of experience: May 21, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Costway n'offre pas de communications en français.
June 20, 2023

Quelques pages sont disponibles en français, mais pas les transactions ni les communications. J'aurais apprécié pouvoir faire la transaction en français qui est une langue officielle au Canada. Même chose pour la Delivery Confirmation, elle est unilingue en anglais. SVP veuillez corriger la situation.

Date of experience: May 21, 2023
Nancy L. Costway Canada Rep
over a year old

Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Shopping on line at Cost Way is so easy. Just fill up all the needed info and you are done. As simple as that. Great! Im so happy

Date of experience: May 21, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Good quality
May 21, 2023
Updated review

Easy to order but shipping took longer than offered which is not a big deal p

Date of experience: May 21, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Quick and easy but should have note that only 1 coupon...
May 7, 2023
Previous review

Quick and easy but should have note that only 1 coupon can be used at a time

Date of experience: May 7, 2023
Canada
1 review
0 helpful votes
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Firetable
May 21, 2023
Updated review

Cost way was great,received our item was badly damaged,Costway was very understanding,very easy to deal with due to transport damage,quickly dealing with situation! Thank you

Date of experience: May 20, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Quick and easy
May 3, 2023
Previous review

Quick and easy

Date of experience: May 3, 2023
Canada
1 review
0 helpful votes
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Very prompt service.
May 20, 2023
Updated review

Figuring out the coupons was a little tricky. Can only use one at a time.
Arrived quickly. No damages.

Date of experience: May 20, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Figuring out the coupons was a little tricky
May 6, 2023
Previous review

Figuring out the coupons was a little tricky. Can only use one at a time

Date of experience: May 6, 2023
Canada
1 review
0 helpful votes
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Pleases as punch!
May 20, 2023

Good experience -happy with my purchase! Easy to put together and has the power I need to clean the deck and lift oil and gunk off car parts. Delivery was timely and the price was competitive. I am hoping to do our deck this week so will see what this machine can do

Date of experience: May 19, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Awesome experience
May 19, 2023

Fast and simple shopping. Knew what I wanted, pricing was excellent…got my foot massager! Excellent product.

Date of experience: May 19, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Roger C.
Canada
1 review
0 helpful votes
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I received the product in a timely manner. The recommended ages was up to 8 years old but I have grandkids ages 2-4 and 8 years old. Way too small for an 8 year old better suited for 2-4 year old. I regards to the online purchasing not sure why it kept asking to verify my account when I was at the proceed to payment option which was a bit annoying had to try several times but finally got through. Quality seems good.

Date of experience: May 18, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Had to sign in a few times kept asking me to verify...
June 3, 2023
Previous review

Had to sign in a few times kept asking me to verify email and password didn't realize was on US site also, I ended up spending as much as I would have if I went through amazon.ca. Next time shopping amazon less hassle

Date of experience: May 4, 2023
Canada
1 review
0 helpful votes
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Costway Air Conditioner
May 18, 2023

Good experience using costway. The air conditioner came quickly. It was well packaged and the price was reasonable. Easy to navigate and understandable website.5 stars on the air conditioner

Date of experience: May 18, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Very Pleased
May 18, 2023

Received my order quickly. Pleased with the products I purchased- as described and the prices are amazing! Also the Costway Canada site is user friendly and easy to navigate!

Date of experience: May 18, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Roll away bed made in Italy
May 18, 2023

Very happy with the product. Exactly what we expected. Came in good time. Delivered right in front of condo door.

Date of experience: May 17, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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So far so good. Hopefully the delivery is one time as I want to take these chairs with me on vacation. I'm a little concerned on seeing the chair arms as they look a little shaky. Time and use will tell.

Date of experience: May 17, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Great price for this umbrella
May 17, 2023

Just signed up and placed my first order. Shipping was super fast for living in a rural area. So far happy with our umbrella.

Date of experience: May 17, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Uncomfortable
May 16, 2023

The packages came in great shape. But the patio set is extremely uncomfortable. Backs are super low and set is low to ground

Date of experience: May 16, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Happy
May 15, 2023
Updated review

Pretty good - found the coupon availability on the website confusing but the product arrived quickly and was of good quality.

Date of experience: May 15, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Pretty good
April 26, 2023
Previous review

Pretty good - found the coupon availability confusing

Date of experience: April 25, 2023
Kenya
1 review
0 helpful votes
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Quick delivery… quality as expectrd
May 15, 2023
Updated review

It's a good price and decent quality. The chairs and love seat are fine. The table lacks structure and so the frame racks when trying to fit the table top… so it's not quite angled square, but it's ok.

Date of experience: May 15, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Easy to use
May 1, 2023
Previous review

Easy to use

Date of experience: May 1, 2023
Canada
1 review
0 helpful votes
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Outside relaxing
May 15, 2023

I am pleased withy product, the packaging it arrived in, the color are exact to picture.
The one thing was I never did receive an email to say it was shipped. It just showed up I had no idea it was sent or when.
Other than that I am quite happy.

Date of experience: May 14, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Lovey Adirondack chairs.
May 14, 2023

The two foldable Adirondack chairs are a lovely addition to our backyard. The premium eucalyptus wood provides a lovely neutral colour for our backyard patio. Assembly of the chairs was a bit of a challenge for the last step. This was to try and match up the holes for the top hand shelf. But in the end it was worth the challenge.

Date of experience: May 14, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Canada
1 review
0 helpful votes
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Happy with the experience
May 14, 2023

So far so good, easy to use the site. The AC unit arrived on time with no issue and works perfectly. Price was great too!

Date of experience: May 14, 2023
Nancy L. Costway Canada Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.