Costway Canada

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Costway Canada
costway.ca

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Michael K.
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Happy customer...
September 16, 2022

Very happy... it was a good experience all around...

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
Follow Tony M.
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9' high Christmas tree
September 16, 2022

Delivered on time, looks great easy to assemble. Quite satisfied.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Quick easy effcient
September 16, 2022

I ordered one day and it was here two days later! Exactly what I wanted and what I ordered!

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Great website and service
September 16, 2022

I was able to find exactly the appliance that I wanted and it was shipped quickly after I place my order.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Linda, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
Follow Valerie Y.
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Received order on time
September 16, 2022

Thank you for the great service and we look forward to working with you in the future.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Valerie,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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1st time
September 16, 2022

Good service. Good price. Have not used air conditioner yet as it is fall.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Brad, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Excellent
September 16, 2022

Very quick and precise, would use costway again
Excellent service

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Kathy, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Very pleased with service
September 16, 2022

Appreciated the open communication with the personnel. They always replied to my emails.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Anna, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
Follow ANGÉLIQUE M.
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Good
September 16, 2022

Nice chairs for a good Price. The color is lovely. :)

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi, It's a joy to see you satisfied with the chairs you ordered from Costway. Our goal is the overall great shopping experience of our shoppers with the lowest prices and providing better quality products than other competitors. We're excited to see you shop with us again sooner.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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It was great
September 16, 2022

Satisfied with the purchase and it was better than expected, very please

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Daniel,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Illinois
2 reviews
0 helpful votes
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Delivery
September 16, 2022

Aside from not having tracking information provided or notification of pending delivery, items came in good shape. Have not opened yet but no visible damage to outside of box. We live in the country so having the items dropped off we're fine, but would worry if I lived in a more populated area.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hello,
Thank you for your willingness to share your advice with us. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway team

Canada
1 review
0 helpful votes
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The product is every good!
September 16, 2022

Excellent product but we wait to much for delivery.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hello Nata,
Thank you for your willingness to share your advice with us. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway team

Canada
1 review
0 helpful votes
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Good
September 16, 2022

Received exactly what was ordered, in good condition and in a timely manner. I would order from them again.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Paula, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Good
September 16, 2022

Better if you have toll free ph# custmer service. Make hight of this product to enjoy on bed. This is good if person is sleeping or sitting on the floor. Provide something to make it higher

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hello,
Thank you for your willingness to share your advice with us.
We are preparing to provide telephone service and look forward to going live as soon as possible.
We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway team

Canada
1 review
0 helpful votes
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1st experience ordering from Costway
October 16, 2022

Ordered 3 identical items. 1 arrived after 10+ business days. The other 2 the next day. Installation was a little tricky, since holes don't always line up. BUT FOR ONE CHAIR THE SIDE PANEL WAS MISSING A HOLE. AT FIRST I WAS GOING TO SEND IT BACK. I DECIDED TO DRILL THE HOLE MYSELF TO REPAIR IT. THEN I FINISHED PUTTING IT TOGETHER. Most people could not have done this because they don't have the tools. We are pleased with the patio set. However I am not sure I would order from Costway again.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi William, we are sorry that the product quality did not match your expectations, and we would like to assist you with making things right. Please contact us at [email protected] when convenient. We would appreciate the opportunity to deal with this problem with you.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Costway Online
September 16, 2022

Excellent I was updated and informed of delivery date.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Rosalie, Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

California
1 review
0 helpful votes
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Compact
September 16, 2022

Canopy folds neatly into a small rectangle shape for easy storage.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi David,
It's a joy to see you satisfied with the canopy you ordered from Costway. Our goal is the overall great shopping experience for our shoppers with the lowest prices and providing better quality products than other competitors. We're excited to see you shop with us again sooner.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Disappointed
October 16, 2022

It took more than 2 weeks to receive my order, with no follow up on the status of the delivery. When received, the box was left in my driveway with no notification that it had been delivered. In addition, the box was damaged, literally falling apart, with parts sticking out of the box. I expect that was the reason that the delivery agent did not advise me that it was delivered. I haven't opened it as yet but am hoping that there is no internal damage. Expected better service.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hello Bryan, we are sorry that the shopping experience did not meet your expectations. If there is any quality problem after your package is unpacked or there is any damage during shipping, we will provide you with reasonable solutions. Your suggestion is the biggest driving force for us to move forward. You can contact us at [email protected] at any time.
Kind regards,
Costway Team

Canada
2 reviews
0 helpful votes
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Product and shipping review
September 16, 2022

I ordered a chair and foot stool from Costway and the delivery was within the suggested time frame. The chair is so comfortable and well made. It's a leather chair with a tube frame with matching foot stool, it is a great addition to our new sunroom.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
2 reviews
0 helpful votes
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Easy to search and place an order
September 16, 2022

Web site was easy to navigate and search for the product I was looking for. Product looks to be of great quality.

Date of experience: September 16, 2022
Lydia C. — Costway Canada Rep
over a year old

Hi Oscar, Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team