Costway Canada

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Costway Canada
costway.ca

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Costway Canada Reviews Summary

Positive Highlights

  • Competitive pricing is frequently praised as much lower than other retailers.
  • Shipping is often fast, free, and arrives earlier than expected.
  • Many products are described as sturdy, well-made, and easy to assemble.

Negative Highlights

  • A raised garden bed cannot hold soil due to durability issues.
  • Assembly can be difficult when screws do not fit properly.
  • Customer service may not assist with out-of-warranty parts or returns.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jul 1, 2026

Raised garden bed purchased would not hold earth for planting veggies. Very cheaply made product. Was too late in planting season to send back and get another one. Have ceased any purchasing with this company. I know these comments will NOT be published to the public.

Jun 1, 2026

Good Service Great umbrella nice. Price. Highly recommend to order from Cost way Canada. Item was exactly like shown and described. I have ordered items over the past few years never disappointed in service or quality

Jun 1, 2026

These chairs are very nice. They are sturdy and look great in my kitchen. The only thing that would make them better is if the swivel would be on a spring so that it would return to its original position once you stand up.

Apr 9, 2026

Our daughter has just moved into her first home and so we purchased a Pergola from Costway. We've gotten quite a few things, from them, before and so felt confident that the pricing and quality would be excellent. She hasn't assembled it yet, as the weather hasn't co-operated, but they are very excited to get it going very soon.

Jan 8, 2026

After checking similar bags on multiple sites at higher prices, I came across this option which appeared to be the same as elsewhere but at a much lower price. Awesome! Haven't had an opportunity to use it yet because I purchased at the end of season but am looking forward to not having my clubs clanging around. The delivery came much quicker than the expected date which was a nice surprise.

Mar 8, 2026

Chairs are just what I needed - their good quality, easy to put together, sturdy An upgrade from stools to chairs - they make a huge difference on comfort!

Dec 5, 2025

Looks like a very modern, sturdy cat tower. Most of it was easy to put together. The cat bed at the top with a wooden half wheel with spindles is utterly impossible. The screws don't fit in the holes. Three spindles are fastened, the others continue to fall out while you try to attach the three with screws that do not fit. Period. I guess I'll try my power drill, which is not a required tool for assembly. Disappointed.

Jun 1, 2026

I have been a Costway shopper for a few years now. Everything I have purchased so far is exactly as described and much less expensive than any other retailer.

Jun 1, 2026

Purchased this sturdy, relaxing lounge chair for the patio as it has a cover that comes over the top and protects you from the sun - the holder on the side for your book and drink is very useful.

Mar 6, 2026

Am very pleased with the hamper, it was so easy to put together, no hammer, screws all you needed was look at the instructions. It is lovely and thanks so much. Would recommend purchasing one if looking. Thanks, my second purchase and so pleased with the great Customer Service.

Jun 1, 2026

We had attached a patio umbrella to the table- very solidly anchored. Wind gust came, umbrella fell on the table and it cracked one of the top boards all the way down. That was disappointing. We will attempt to regulus the wood board

Aug 4, 2026

Costway has a lot of stock and great prices. I have purchased several items and loved them all. Shipping was free and I received my items in a few days.

Aug 8, 2026

No mini split Heat pump parts available for purchase outside of warranty. If you ever purchase the heat pump from the original owner and need parts of any kind to fix the unit, Costway will not work with you to sell you those parts. I need an indoor unit for 18k heat pump and customer service will only cooperate if you purchase the unit directly from them, have a warranty, and order number available. In the past I bought AC directly from Costway, and I didn't know they don't care if you're out of warranty. I mean that creates pollution. One could be using your product for years and you would still be making money.

Aug 1, 2026

We purchased the 8 passenger Dining Room set with the 15 ft lighted umbrella. It arrived within 10 days and I put it together on a Saturday. There's lots of screws and parts, but it went together surprisingly easy. It looked so good we decided to then purchase the 9 seater couch set with firepit. Same thing, came within 10 days, spent a Saturday putting it together and it looks incredible on another one of our decks. For the price the quality is very good. We ended up putting Scotchgard on the cushions for the couch set, for a little more protection of the fabric. All in all, a great shopping experience, hassle free instructions and we are happy.

Mar 5, 2026

Easy to order although I was a little nervous that it would get damaged during shipping- Ended up I was worrying for nothing- delivery as great- package not damaged at all- item itself was packed very well - It was easy to put together, and both looks and works great

Apr 9, 2026

I ordered electric guitar kit the price was great the service was great the app was easy to use I received it when they said I was being delivered and the electric guitar kit was packaged very well and it sounds great I highly recommend using Costway Canada.

Prices, customer service amd quality of products all have been great. And I have ordered many items, arriving on time and geat quality.

Jul 4, 2026

Ordered patio furniture. Very satisfied with the quality and price. Fast shipping. Would highly recommend.

Dec 9, 2025

I received the product but unfortunately it detaches from each piece very easily and does not work well

Aug 4, 2026

I ordered the outdoor Wicker and it already broken the string and its only 2 months old I wish I can return

Mar 8, 2026

Pleased with order as described in appearance and quality. Service and info clear and timely.

Jul 4, 2026

Quality products for a very reasonable price. Will be happy to purchase from Costway again.

Jun 6, 2026

Product arrived on time and as described. My daughter loves her wardrobe.

Dec 11, 2025

The product was delivered on time and works very well.

Jul 4, 2026

I love shopping at Costway Canada and recommed it to my friends and family

Jul 1, 2026

J'ai acheté une poussette double places pour bébés jumeaux (style poussette parapluie). La poussette est légère, facile à manipuler et pratique à transporter. Elle a des filets derrière les sièges très commode pour apporter des petites choses pour les enfants. Et il y a également un panier en tissus sous la poussette comme autre rangement. Je suis absolument satisfaite de mon achat.

Mar 14, 2026

Is a good product and install was relatively easy

Aug 4, 2026

Très satisfaite de l'ensemble reçu autant par la qualité que la beauté

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Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Amber F.
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Loved it
November 11, 2022

Loved my divider. Arrived on time and same as photo and description.

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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High Chair for my Granddaughter
November 11, 2022

Couldn't find a chair for my granddaughter locally and so finally found one I liked on this site and I couldn't be happier.

Thanks

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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So far so good.
November 11, 2022

I just receive it! I have yet to try it and see how it works.

Date of experience: November 11, 2022
Lydia C. Costway Canada Rep
over a year old

Hi,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
3 reviews
0 helpful votes
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Great product and service
November 11, 2022

Awesome. No issues. Fast. Efficient. Much appreciated.

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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Powerful and works well
November 11, 2022

All good, it works well, has good weather protection

Date of experience: November 11, 2022
Canada
2 reviews
0 helpful votes
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No issues at all
November 10, 2022

My shopping experience so far was quite painless and rather breezy. It was rather logical and straight forward.

Date of experience: November 10, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Daniel,
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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First order
November 6, 2022

First time buying. Site is a little slow. I have to keep typing because there is a minimum or they do t think it's legit

Date of experience: November 6, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Tom,
Thanks for your review.
We are sorry to bring you unsatisified shopping experience. Your suggestion is our greatest motivation. We will continue to optimize our website and strive to bring a better shopping experience to our customers.
If there is any other problem, you can contact us at [email protected]. Our customer support are standing by and ready to help you resolve any issues you may have.

Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Not happy :( NOT 5 STAR AT ALL, ZERO STARS MORE ACCURATE
November 4, 2022

I ordered a child's 3 in 1 walker, it is of very poor quality and somewhat unsafe for a small child to hold on to and use to learn to walk. The entire item is plastic with very poor quality and design. I have been emailing to have a return shipping label for 2 days and no one will send it to me. Just emails back offering me $5-$15 off my next order over $150. I tried calling the number on their emails and no one answers a recording comes on saying the customer hasn't activated their account yet. Not sure if this company is even legit at this point. Please beware of this unsatisfactory customer service!

Date of experience: November 4, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Gary,
Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Christmas gift
November 30, 2022

Okay found what i was looking for will have to wait till Christmas to see if and how product works

Date of experience: October 31, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Nancy,
We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Hate the product
November 5, 2022

I hate the high chair i ordered. It doesn't lock properly and my daughter fell from it, after 2-3 near misses.

Date of experience: October 5, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Kashaf,
After receiving your comment, we contacted you as soon as possible, hoping to solve related problems. We always take the safety of products as our first criterion, especially for mother and baby products. But I haven't got your reply so far. If you are willing to discuss your experience further, please email us at [email protected] at any time.
Our customer support are standing by and ready to help you resolve any issues you have.

Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Hunting blind purchase
September 26, 2022

Easy site to navigate, even for a novice like me.
Good value, price and delivery.

Date of experience: September 25, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Ritchie,
Thank you for taking the time to share your 5-star Costway experience. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Mini split
September 24, 2022

Overall it was good except for the delivery. The courier said the parcels where in Ontario and the next day it showed up at the house. Not good for planning

Date of experience: September 24, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Chris,
Thank you for your willingness to share your advice with us. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Satisfait
September 23, 2022

Bonne expérience; site web. Livraison et communication satisfesante.

Date of experience: September 23, 2022
Lydia C. Costway Canada Rep
over a year old

Salut,
Merci de nous avoir laissé une bonne critique!
Nous sommes ravis d'entendre vos éloges.
Cela nous encouragera beaucoup à continuer à faire ce que nous faisons!
Nous sommes impatients de vous servir à nouveau à l'avenir.
Sincères amitiés,
Costway

Canada
1 review
0 helpful votes
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Happy Overall
September 22, 2022

The quality of this product wasn't fantastic but for the price I didn't expect it to be. It served our purposes even though it was used in Southern Saskatchewan which is almost always windy. We had to apply a few patches. I would have liked instructions that don't just show pictures…I like words! All in all, it looked beautiful and made a lovely reception tent in my yard.

Date of experience: September 22, 2022
Lydia C. Costway Canada Rep
over a year old

Hello Marcie,
Thank you for your willingness to share your advice with us. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Bar Fridge
September 22, 2022

Easy ordering process and received it within expected time frame. Well packed and protected.

Date of experience: September 21, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Anna,
Thanks for the good review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Excellent Service
September 21, 2022

Good service and fast delivery. Nice product and easy instructions to follow.

Date of experience: September 21, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Lorna,
Thanks for the great review, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Wicker Chairs
September 20, 2022

Awesome... found the chairs for $120 cheaper than the same chairs at Wal-Mart. Very happy.

Date of experience: September 20, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Tracey,
It's a joy to see you satisfied with the chairs you ordered from Costway. Our goal is the overall great shopping experience for our shoppers with the lowest prices and providing better quality products than other competitors. We're excited to see you shop with us again sooner.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Portable washing machine
September 19, 2022

Recieved my order with no issues. Traking with UPS was bad, so I missed delivery firstly and at the second try I get the order.

Date of experience: September 19, 2022
Lydia C. Costway Canada Rep
over a year old

Hello Serhii,
Thank you for your willingness to share your review with us. We will continue to improve our services to bring customers a more satisfactory shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway Team

Canada
3 reviews
0 helpful votes
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Great items at competitive price
September 16, 2022

We received our bunkbed timely, as described at time of order. Everything was well packaged and the packaging was in great condition. Upon assembly we noticed that two of the stair treads utilized wood of lesser quality one had a large knot and was not finished well while another must have been from the sapwood and was separating between the tree rings. We completed assembly with items provided and will contact Costway for replacement treads.

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Richard, we are sorry that the product quality did not match your expectations, and we would like to assist you with making things right. Please contact us at [email protected] when convenient. We would appreciate the opportunity to deal with this problem with you.
Kind regards,
Costway Team

Canada
1 review
0 helpful votes
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Fast and cheap
September 16, 2022

I've ordered from this site many many times and they are always very fast to ship. The few times there have been issues they were very quick to resolve them. The quality of some of the items can be a bit cheaply made, but you get what you pay for.

Date of experience: September 16, 2022
Lydia C. Costway Canada Rep
over a year old

Hi Victoria,
Thank you for your continued support and trust. We are inspired to provide you with the best deals and savings on more quality products. We aim to be of service to you for more years.
Kind regards,
Costway Team