Comfy SandalsReviews 195

Ordered end of May, no shoes yet (mid-July). Three emails not responded to. Tracking info makes no sense. Should have read reviews first.

Ordered over a month ago (May 29th)! Still not in hand! They DO NOT ship when paid!
They do not respond to Emails! No communication!

I placed my order for two pair of sandals on May 23rd 2020 I finally received notice that my order had been picked up on June 20,2020. Prior to receiving this notification I requested that my order be cancelled. No response from ComfySandals what so ever. I then sent a second email requesting again that the order be cancelled and the payment be refunded to the account from which it was sent. Again no response to my email. However this did not stop them from bombarding me with emails to purchase more sandals from them. I then tried to track the package by the tracking number that arrived shortly after my second email. It just say that it was picked up and s route to a USPS facility but couldn't pinpoint its actual location along the way. As of today's date, 07/08/2020 I have neither received my goods. Received any shipping updates nor did they honor my request to cancel the order and refund the $68.+ Let this be a warning to anyone else thinking about doing business with this company.

Ordered sandals mid-May 2020. Received a confirming email within hours confirming my order. Ny credit card was charged. After several email updates (plus numerous promo offers saying they want me back as a customer), I received an email two weeks ago saying my order would be delivered shortly. So I was initially hopeful. But, they're still not here. I tried calling the company, and it went straight to voicemail, so I've been unable to communicate with anyone. It sounds like many had similar complaints, and I wish I had read these other reviews before placing the order in the first place. If I ever get the product, and they prove to be wonderful and worth the wait, I will amend this review, but until then this review stands, and I would not recommend doing business with this company.

Save your money. I really wished I would have checked other review site on this company other than the one on their site. It's been 1 1/2 months since my order. And still no shipping date. I have tried calling the number provided on the site and there isn't even a greeting. Left many voicemails with no return call. I have emailed more times than I can count with no response and same goes with their "talk to Representative message". I did get a Confirmation email but that was it. Their site states your order will be shipped within 24hrs from a warehouse in the United States. I expected a little delay because of COVID-19 but going on 2 months is unacceptable. Please read other comments.
I have contacted Better Business Bureau. Please do the same if you are here for the same reason. Let's get this fake company shut down. Also I contacted my bank regarding the charge and told them about how I never received the merchandise and they put an inquiry in and I will be getting my money back that way. Most credit card companies will refund your money if not satisfied.
Please stay away from this "company"!

I ordered and paid for a pair of sandals. Got emails every day from them, offering me more deals. In the meantime, the sandals have not yet even arrived at USPS. Once I sent a query to customer service, I get no more offers and also no response from them. I am going to dispute the payment. This sucks. Updated: continued to get come-on emails every day. But two weeks after disputing the payment via Paypal, with still no responses to my queries, the sandals arrived via PRIORITY mail. Interesting... Wish the sandals fit better... I would still never recommend this company to anyone because they have terrible service and I believe I would not have received shoes without my official complaint!