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Comfy Sandals has a rating of 1.1 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Comfy Sandals most frequently mention customer service, credit card and several times. Comfy Sandals ranks 636th among Shoes sites.
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I can only review the company and not the shoes. As many others have stated, this is not a reputable company. I ordered two pair of sandals in early February and here we are at the end of April and I still have nothing to show for the 78.00 dollars I obviously threw away! I really wanted the sandals but I want a refund of my money more! Based on the other reviews, I am not likely to get either! I agree with the other reviewers, DO NOT BUY FROM THIS COMPANY! You won't be satisfied in any way, if you do! COMPLETELY DISREPUTABLE! I added a photo of an empty floor, as I haven't received my shoes to take a picture of still!
Never received my sandals. Received emails Jan. 22 and 24 and Feb. 6 and 13 2020, apologizing for the delay and offering 20% off on purchases of more.
I ordered two pairs of these sandals. I only received one (beige) pair and they had red and blue magic marker dots on the top side of the sandal straps. These dots are for marking the left and right and to line up the center strap. The bottoms of the sandals were worn and filthy! The quality is just awful and I can't get customer service to respond to the many emails I have sent. Please, for the love of God, don't order from this company!
Won't order again from this company. Saw an ad, thought the shoes looked very cute and comfortable, so I purchased two pair. I usually know not to purchase shoes online, but I decided to take a chance. Ordering process was easy. After ordering my email confirmation says the shoes will arrive in 4-6 weeks due to "high demand". I was a bit miffed at that because what takes that long to ship these days? I'm mean, seriously, we're in Amazon's world right? So I thought it was weird and I wasn't happy about waiting so long but I thought I'm stuck now so I'll wait it out. Received the package with 2 pairs of shoes today, and stamped all over the outside was Chinese writing. Well no wonder it takes so long, these things ship straight from China, which the website never indicated at all (the site says they're based in Canada). I was not happy about that bit of deception... but then discovered the shoe boxes inside the shipping bag where all squashed and damaged. I took photos before opening, but thankfully the shoes were not damaged. Tried them on, they fit, but aren't the most comfortable shoes. Cute, but not comfortable. Then I realized the "brand" of shoe is Siketu, printed on the inside sole. That bit of info is erased from the images on the Comfy Sandals website! I did a quick search online, and you can find this brand of shoes all over Amazon, and for way less money than I paid at the Comfy Shoes website! I'm very unsatisfied with the Comfy Shoes experience, and now I feel ripped off too. So they got me... no ones fault but my own. Based on reviews of the customer service at Comfy Shoes I'm going to skip trying to return these things... but lesson learned! No more buying shoes online.
Purchased 2 pairs. Took more than 2 months. Returned in june, now August and still no refund. Merchandise did not match order. Spent $35 to return. Contacted company - no response. Do not purchase anything from China. They're ripping us off. Research home office first and see where it is before you order.
Ordered shoes a month ago. No shoes. Contact for Company is disconnected, no email reply. Have contacted credit card company and BBB. PURE SCAM
I ordered a pair of sanders two months ago and I never received them. Called them and was told that they were shipped out and I would receive them that week. I talking about almost a month ago. They are not replying to any of my messages now at all. Right now all I want is my money back.
On the website it states that they will ship within 24 hours, FLAT OUT LIE. And the phone number has been disconnected. And they have no one giving refunds the 100% guarantee is another LIE.
All of your contact numbers and e-mail addresses are not working. I placed my order and you withdrew from my account but I have NOT received any notification about my order. I need to know when to expect my order as I order these sanders for an occasion.
I have always been a lover of comfy footwear and when I came across the Comfy Sandals, I could resist from ordering them. They arrived 2 days before the delivery date. I ordered Bohemian floral Comfy Sandal. The style, material and the comfort is truly beyond words. I was so happy with my purchase that I recently ordered 2 more for myself. Would recommend this to everyone who likes to club comfort with style
Great pair of sandals! I ordered one in blue and it arrived on time. They fit nicely and is super comfortable. I also like the backstrap, the elastic is soft and stay nicely.
Basically, I think they are comfortable to walk in and it looks great.
I saw these being advertised and bought them for my mom who suffers from aurthuris in her knees. The sandals have a cushion sole and they make walking easy on your joints. She raves about them and they have become her go to whenever she steps out. Delivered in about 2 weeks!
Ordered my sandals on May12,2018 as my own Mothers Day gift. Never got them, emailed them, no response. Tracked the number says no address exists. Ive lived here 29 yrs. Awful company. I will now do my do diligence before ordering with new businesses shown on FB & Instagram
Answer: Because they're the most dishonest company I've ever dealt with. If money is tight, don't give your money to them. You'll never receive your shoes and they won't respond to any inquiries about your order. I've been waiting 3 months.
Answer: They don't respond to emails or phone calls ridiculous
Answer: I also purchased Sandals and never received them. I reached out to them via email and never received an email back. That was in June of 2021. It is now February of 2023. I still have not received my Sandals or a refund let alone a response. This company is definitely in the business of scamming people. I do not recommend you give them your business at all. Kari
Answer: You more than likely will never receive your sandals. I have been waiting for 1 1/2 months. Some people stated they did get theirs until 4 months later and they were crap. I have never received a possible shipping date. They will not answer their voicemail or return emails. I contacted my back and they put an inquiry in and I will get my money back that way. Most credit card companies offer this as well. Try contacting your form of payment. Sorry you are going through this also. I just wished I would have read the comments/reviews from other places besides the ones on their website. Also contact the Better Business Bureau and report this Scam if a company. Myself and others have done the same. Hopefully we can get this shut down so others won't get swindled like we did. Good Luck!
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