ComfyfreeReviews 133

Do not order from this company. They know how to work PayPal! I placed an order in November and never heard anything. I started to check the reviews and found many negative reviews. I contacted PayPal and opened a dispute. PayPal denied my dispute because Comfyfree provided them with partial shipment tracking numbers which were not tracking numbers from the usps, ups or fedex. They did send me one dress that is awful and not one that I ordered but a cheap mess. Shame on PayPal for letting this company continue to work with them. They got me for 130.00!

Ordered a couple of dresses for Christmas for my granddaughter and the dresses did not resemble the pictures that I ordered. Material is flimsy and the dresses ran real small. Only spend about $60.00, so not worth sending back (to CHINA, NO LESS!). Yeah, learned my lesson - you get what you pay for. Dresses are being pitched or donated.

I placed a $134 order today. Had minor issues with the checkout procedure, had to enter my card info twice. Then the site said DO NOT HONOR... yikes!
Since I entered everything twice I thought perhaps my account was charged twice and the 2nd swipe would not have gone through because there wasn't another $134 left in the account.
I waited for a confirmation email, and while I was waiting I decided to do what I should have done first and read the reviews... OMG! I freaked out... not only was I gonna be scammed for $134, but possibly twice!
Immediately called my bank to try to kill my card in time before the charge[s] were applied... Happy to find out my bank refused the charge because it was from a foreign country. This is the 2nd time my bank has saved me from foreign scammers. So the DO NOT HONOR notification was a good thing in the end... My bank says this charge attempt was from a bank in Poland. For those of you who have already been burned I am so sorry, but good luck. Recovering from this scam will be tough!

Incorrect items or not shipped. I received one item it was the completely wrong color and the proportions of size was way too small. When I complained about not receiving the second item 3 months later they finally sent me a blue dress But it wasn't even the same dress Again could not wear and it was too small. Went through PayPal resolution center. They recommend contacting the supplier first. Contacted them they were good at conversing back-and-forth requiring I send a picture of the items. And then they offered me a $6 refund when I paid $70. I said no and I haven't heard from them since. Back to contacting PayPal, I guess.

I ordered two items on 12/10/19 and contacted them the next day requesting order cancellation and refund. I've had the same laughable but maddening experience as everyone else. I did file a dispute with my bank but that has to go through Visa and can take up to 90 days. If any package arrives, I will return to sender. I feel so stupid for falling for this scam. That's what I get for trusting anything from Facebook. Lesson learned.

The dresses are beautiful and who can resist the price? As the saying goes, "If it's too good to be true, it probably is.". Do not be fooled by the price and photos. The merchandise clearly does not exist. I ordered a dress in Sept. And as of 12-16-2019 have yet to receive it.

This is their response to my last email:
---------------------- Begin email from Comyfree --------------------------------------

Thank you for your shopping with our website.
Really sorry for the trouble. We have confirmed with relevant department, it can not be finished in short time, would you please choose a new item to replace it? We will offer you 10% off for the new item. You can tell us the item link/tittle, size and color, we will do the replacement. Waiting for your reply.
Any other questions, please contact us. Best regards,

Customer Service Department.
----------------------------- End email from Comfyfree ------------------------------

Everyone's review are very helpful and I would never have taken a chance in china... if only I had read the reviews first!
Took over a month to receive order.
Not what I ordered.
Not anything like picture
Cheap material and horrible feeling on your skin
CAN NOT GET COMFYFREE TO SEND ME A RETURN LABEL!
I requested a return label the day I received my bag of icky shirts.
It is closing in on 30 days since package arrived.
I am now expecting the old speech about "no returns after 30 day"
For goodness sakes It took 1 month to arrive to me.
PLEASE BOYCOTT THIS CHINA BASED COMPANY AS IT TRULY IS A SCAM!

Oh my gosh, everyone on this site is SO right. I wish I had checked this out earlier... I ordered a luxurious looking sweater jacket with thick yarn and a beautiful design for my wife for her birthday. I got no order confirmation and a month later I received an email saying it was en route. It arrived and is absolutely NOT what I paid for. This thing arrived all wrinkled and wet (who ships from China in a plastic bag package that is not weather resistant?) and it was ugly, misshapen, with very THIN yarn. The only thing that was like the photo was the color. See photos below. Also, the pockets are very poorly made/stitched. I have written for help from them but based on the below comments, I'm not hopeful. The worst part is I thought my original order didn't go through, so I re-ordered this sweater and a few more items from the BEAUTIFUL pictures in the "catalog" and now I'm dreading what will arrive. The color on the "pocket" picture didn't faithfully reproduce, it looks gray, but it's from the same sweater. Of course, they are Christmas presents!