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Comfyfree

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comfyfree.com

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Comfyfree Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality and discrepancies between advertised items and what they received. Many reported long shipping times, issues with incorrect orders, and unresponsive customer service, leading to frustration over return processes and refunds. While a few customers noted successful orders, the overwhelming sentiment highlights a lack of reliability and support, with numerous complaints suggesting the company operates in a manner perceived as deceptive. Overall, potential customers are advised to exercise caution based on these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
7
value
5
shipping
6
returns
6
quality
4

We monitor reviews for authenticity

Washington
1 review
3 helpful votes
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RUN AWAY!
January 21, 2020

I ordered 2 dresses and an over shirt November 2019. I didn't receive the order until January 20th. Their tracking system was useless and the items I received weren't even close to the items I received! I'm unable reach them to return the items. I wish I would have done a search for reviews before I purchased anything! RUN AWAY FROM THIS SCAM COMPANY!

Date of experience: January 21, 2020
Vermont
1 review
2 helpful votes
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DO NOT DO IT. A RIP OFF
January 21, 2020

I placed my order on December 15 2019 and paid over $200. I still have yet to receive my items. No phone number and emails come back either undeliverable or that they are looking into it

Date of experience: January 21, 2020
California
1 review
2 helpful votes
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Orders never received
January 21, 2020

I placed an order on 10/3/19 and have never received it. I paid for the order too. I tried to contact them by email like they said to do but the email was non deliverable
They have no phone number to call and now no email. This company is terrible. Do not order from them.

Date of experience: January 20, 2020
California
1 review
10 helpful votes
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I ordered 3 items that I was going to use as a base for different outfits one of which was a costume. The ankle length green dress with embroidery turned out to be a black long sleeve short linen shift.
Took 4 months for me to receive the items and they were either not what I had ordered or so poorly made that they were falling apart. Tried to contact customer service to return but the contact information is defunct. Do not waste your time or money on ANYTHING from this site.

Date of experience: January 20, 2020
North Carolina
1 review
2 helpful votes
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I placed 2 orders on November 25 and still have not received my merchandise. I originally received a email saying that they apologize and are working on my order, but it is January 20 now and still nothing has come. Now I tried to email them back several of times and I'm getting a encrypted email with Chinese or Japanese writing... WTH

Date of experience: January 20, 2020
Idaho
1 review
1 helpful vote
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I ordered also and received 3 wrong items and 2 that are poorly made and still have 7 more items out there. Filed claim with paypal. This is an evil company and stay away! Today I received a $10 partial refund offer. What a joke. I spent $161.64. I am so livid. I had to esclate my claim with paypal as the jerks sent in a tracking number and it held the wrong items and paypal took that as a confrimation of receipt. I had to call PP and escalte my claim. Waiting for PP to get back with me once I did not accept the $10.00. They are reviewing. I will send in prints of these complaints. I too cannot get on their web page as it is down. PP should be combining all these complaints and do something... I want my money back!

Date of experience: January 17, 2020
South Carolina
1 review
2 helpful votes
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Scammers, THEIVES
January 17, 2020

I ORDERED TWO COATS IN DECEMBER 2019 FROM THIS SO CALLED COMPANY, AND HAVE NOT RECEIVED ANY THE COATS NOT EVEN A RESPONSE. THEY ARE THEIVES. I WISH I KNEW HOW TO FILE A CLAIM, AND EXPOSED THEM FOR THE CROOKS THEY REALLY ARE..

Date of experience: January 17, 2020
Canada
1 review
0 helpful votes
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Asian sizes
January 16, 2020

I ordered coat Nov 28/19. They said would advise when shipped. After no advice I emailed them 3rd week Dec. They
Replied not to worry. After not hearing anything I emailed them again approx 10th of Jan/20. Email went thru but no answer. The coat showed up Jan 16/20. All was okay except for one problem it did not fit. I ordered size XL. Coat was labeled XL but was made for Asian sizes which are much smaller than North American sizes due to Chinese people are much smaller than North Americans. This coat was made and shipped from China. To get coat to fit when shipped from China should have ordered at least 3 or maybe 4 sizes larger. In future will be more careful and only order garments when shipped from North America.

Date of experience: January 16, 2020
New York
1 review
5 helpful votes
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Ordered dress that they said was embroidered over gauze. The skirt looked quite full. Got printed dress... pattern nothing like picture... that was of cheap nylon, very opaque, and the skirt was straight. This site is a scam. Stay away from it.

Date of experience: January 16, 2020
Wisconsin
1 review
2 helpful votes
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Hate them
January 16, 2020

They don't answer emails. I sent a email for return label it says they no longer in service. The website is not working. I am fillings a claim. They need to be shut down.

Date of experience: January 15, 2020
Michigan
1 review
1 helpful vote
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The worst
January 15, 2020

First they didn't send anything until I started a claim with PayPal, then they sent the wrong items in the wrong size very cheaply made.

A waste of money!

Date of experience: January 14, 2020
Nevada
2 reviews
8 helpful votes
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Dishonorable Thieves!
January 14, 2020

Ordered in November. Have not received. No company info on confirmation e-mail. Now, the website is gone. I wonder how much of our money the sick thieves got away with?

Date of experience: January 14, 2020
Illinois
1 review
0 helpful votes
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Goods not received
January 12, 2020

I ordered a coat from this company on 1130 and have not received it. I just want the coat or a full refund of $63.80

Date of experience: January 12, 2020
Michigan
1 review
8 helpful votes
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I ordered 4 items on 9/2/19. I received 1 dress after 2 months & numerous emails. The quality of the fabric and sewing was horrible. The fit on the top of the dress was for someone without breasts. I wanted to send it back for a refund but it would have cost $82 to ship it back & the dress was only $16 to start with. 3 Other items have never been received. They send you these tracking #s, and it seems that 1 item arrived in Texas. I am 2000 miles away from there. Now the site no longer exists.

Date of experience: January 12, 2020
Canada
1 review
2 helpful votes
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Scamming Robbers!
January 10, 2020

They never delivered my goods and when i went back on the site it does not exist! I even paid for faster shipping!

Date of experience: January 9, 2020
Georgia
1 review
1 helpful vote
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Super negative
January 9, 2020

Don't bay any from this site no product no $$ back! I'm order in November up today not even e mail

Date of experience: January 8, 2020
New York
2 reviews
5 helpful votes
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No stars
January 5, 2020

No refund/return! They sent a grey camo coat, red was ordered, 16 days after ordered. 3 items were ordered, still havent received the 3rd item, one month later. The 2nd item, a cardigan, is sub-par. Broken English emails, and responses in their text, tells the whole story. They wanted me to send pics of the coat "outside in daylight". Like the coat would change color? But i complied. THEN they told me no refund, exchange only, and i would have to pay for the return postage! I will never do on-line ordering again, without checking where the merchandise is being mailed FROM. POOR quality, and even worse customer service.

Date of experience: January 5, 2020
California
1 review
8 helpful votes
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Robbers!
January 6, 2020

I ordered a sweater from them Nov. 5, after SEVERAL emails, the last one I said I was going to turn the case over to Paypal. I received the item, it's a PICTURE of a sweater design printed on fleece! The website is gone. Scam! Robbers!

Date of experience: January 5, 2020
New York
2 reviews
4 helpful votes
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Scammers
January 4, 2020

I just ordered from this site on December 27th. Now the site is down. Spent $85.00. I should have read the reviews first. I am trying to cancel my order.

Date of experience: January 4, 2020
Germany
1 review
0 helpful votes
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Lamont
January 4, 2020

I Bought something off this $#*!ed up website and paid for it and now the website is shut down Iam trying to cancel my order now Iam having a hard time doing that I would like to put my foot comfy free in the owners $#*!. Plus I order this almost a month ago now

Date of experience: January 4, 2020