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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality and discrepancies between advertised items and what they received. Many reported long shipping times, issues with incorrect orders, and unresponsive customer service, leading to frustration over return processes and refunds. While a few customers noted successful orders, the overwhelming sentiment highlights a lack of reliability and support, with numerous complaints suggesting the company operates in a manner perceived as deceptive. Overall, potential customers are advised to exercise caution based on these recurring issues.
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DO NOT ORDER THESE ARE THIEVES. 'TEE SHIRT' IS MADE OF SHEER SLEEZY POLYESTER POORLY MADE SIZES ARE ILL FITTING, NOTHING FITS, FIVE PIECES, I'M OUT 100 DOLLARS! AFTER WAITING 4 MONTHS. NOW THEY DO NOT REPLY FOR REFUND OR EXCHANGES. *(FIVE TRIES) PAYPAL DOES NOT GET INVOLVED. HOW ARE THEY ALLOWED TO STILL BE ADVERTISING AND TAKING ORDERS? WHERE'S THE FRAUD DEPARTMENT? THIS IS AWFUL WHAT A SCAM.
Ordered months ago and have not received anything or a response to where my order is now I'm still trying to get my money back! SCAM
Please do not buy ANYTHING from this so-called company. I have never seen so many VERY negative remarks in my life! I was unable to write my order #-screen disappeared forever! Call your credit card co ASAP if purchase was made for investigation. Check out company! It's horrible!
I saw an advertisement on Facebook and thought It would be safe. The clothes looked so nice don't be deceived they are a SCAM! After placing my order I did not receive email confirmation so I got suspicious and started checking the company out and found out they were a scam. I then went online to try to cancel payment, these people are quick to take your money. Since it was clothes that I thought I'd purchased I have to wait at least five days to give them time to ship it before I can formally disputed it with my bank. They recommended cancelling my debit card which I did because they said if they have your number they can try to take small amount every month from your account hoping that you do not notice and the next day I get an international pos fee vis 0801 HK for $3.94. I know it's from them because it was starlink technology Hong Kong HK. The bank said that this transaction was trying to go through the day we canceled the card and it actually did go through with the money I thought I bought clothes with. I have also tried to do back on their website to see if there's an order that I placed it says the email cannot be found. I have learned my lesson not to even trust advertisements on Facebook especially because the last time I had bought a pair of shoes from an advertisement on Facebook and I did get them but they were the cheapest shoes from China. Buyer Beware!
I purchased 2 dresses. Sizing completely wrong. Tiny! One dress was damaged and had marks on it. I asked to exchange and was advised they wont take my return. Suggested I give the dresses to friends or try and wear them? $6 voucher offered for future purchases. DO NOT BUY from this company.
I ordered several clothing items. Never came. Waste of time and money. Never again will I order anything.
Two of the items that arrived bore zero resemblance to what was ordered. The pants on screen were striped, blowsy in the leg and said to be summer weight cotton. What came was a solid colour, no stripes, winter weight knit and tapered like a bowling pin. They looked like the hem had shrunk in a flood. They would not accept them for return. I am still waiting on the credit I was to receive in 5-15 days for a sweater that perhaps thankfully was unavailable. I read some reviews and ignored them as the merchandise looked so good. TOO GOOD TO BE TRUE.
Ordered in February been fobbed off with a few emails but no product or refund, look out this company is criminal robbing fake business!
I ordered a dress that I loved, but after 2 months, it didn't arrive. Then I contacted the company, and was told it was on back order, but months later, it still hadn't arrived. The next time I contacted them, I was told I could order anything I wanted with a discount. I have given up. Then today I found the clothing site called Anniecloth, and it has very similar clothes to Comfyfree. It has terrible reviews also, and I wonder if it is the same scamming company under different names.
Terrible service - placed order over 2 months ago and I have only received 1 out 5 items - no reply from customer service. Do not order from them.
These pieces of $#*! rip-offs, this is a fake company people, they go under several different business names. I was ripped off for $109.00! The business name that ripped me off is: wearingpearl.com
Please look up all information before Ever Buying anything on the internet. This company at first glance seems just like the REAL THING. I blew it because they looked like the real thing I ignored researching this site more thoroughly. Had I checked it over, I would have seen that there was no customer service number available, and their address is bogus, their tracking info is unreal, there is no way to track something that they never plan to send you in the first place!
After almost 4 months of back and forth with Paypal and the scammer-ComfyFree, the case is resolved. Paypal found in my favor and I have received a refund to my credit card. I had chatted and messaged them and really bugged them because they kept changing the resolution date to longer away. I filed a complaint at Better Business Bureau against PayPal. PayPal decided in my favor.
Do not order from this scammer. They popped up on facebook offering beautiful clothes. Clothes that they really don't even sell. I was scammed big time. They sell in English, but respond in Chinese, because that is where they are. I don't know why PayPal even lets them be a customer. Paypal keeps delaying a resolution. The scammer responds to paypal that my shipment is on the way. First with a fake tracking number. Then with a real number from China Air Mail Post. When tiny envelope gets to me after a month, it is a cord for a phone charger. Not even the real thing. I did not receive any of the clothes ordered. If my camera wasn't broke on my phone I would send a picture of a phone cord that took 3 months to arrive. They are scammers and liars and so far Paypal has let them get by with it.
The cloths look beautiful in the ad. It takes months to get anything and it's the wrong items. I tried to cancel my order not 5 minutes after placing and it would not let me, so I sent a letter to cancel and nothing. I have sent them emails no respond. The items you do get are very poor quality and poorly made and never what pictured. Wished I would have never ordered.
I never received my order. I have contacted them numerous times for a refund. They take your money and never send your items. It's a scam.
Comfyfree are the worst on line retailer that i ever been involved with. The clothing is the cheapest, crap that i ever seen. Nothing is represented honestly and they will all go straight to hell for there deseptive business practices. I'm forced to put one star but they deserve minus 5 stars
'm very unhappy the way you're handling this issue regarding the 2 dresses I ordered on 10/13.1. You sent me a dress that I didn't order or want. You tried (toled me to keep the dress & give me discount of 30% off my order). The dress you sent was not a dress I would wear & is not my size.
2. We had many emails going back and forth. All I wanted was to get what I ordered.
3. You sent one of the dresses I ordered and the dress you sent doesn't fit I cant get my arms in the sleeves. I only received 1 of the 2 i order. The dress you sent doesn't fit correctly.
4. Now I feel you are ignoring me. I cant imagine you have many repeat costumers if this is the way you treat them,
5. Since lp you can't fill my order with clothes that fit right or give me what I ordered I would like a full refund of $60.69.
If you can't fill my whole order with clothes that are made correctly, I want a refund of $60.69.
If you are going to try and fix this, I will be happy to order other clothes in that amount or my money back $60.69.
If you wish not to do any thing, I will be happy to put this and all the other emails on your website.
I've placed an order for 3 dresses in December 2019, I have received only one and nobody reply on my emails.
It's a scammer. And the quality of a dress i received is very bad.
Pay Pal works with this company to collect money for inferior clothing. Pay Pal must be getting complaints but still works with this unethical shyster. Shame on Pay Pal. I am having trouble trying to get Pay Pal to give me Compy Free number so I can request a return shipping label. They refuse. Shame on Pay pal
Hace 3 meses hice una compra de un sueter de mas $70.00 y despues de una larga espera y de email requieriendo informacion sobre el tracking nunca fueron constestados mis email y si lo hacian me los enviaban en Chino! Esta compania es un total Farsa, FRAUDE! No ordenen absolutamenta nada en este sitio Web sino quieren perder su dinero y su tiempo.
Answer: Comfyfree is a scam. They post beautiful pics of dresses at a price that's too good to be true, because it is: TOO GOOD TO BE TRUE. Beware, do not order from them.
Answer: Dispute it with your credit card or bank however you paid for it
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