CleartripReviews 264

Cleartrip is a Cheat company. Its owner and Its employees are also cheaters. It grabbed my money. They are booking tickets on fake flights whereas no such flight is present. Be cautious. Never book through tripodeals. It is a company of bastards.

THIS PEOPLE ARE CHEATING PEOPLE, THEY SHOULD BE BANNED IN INDIA
One of the saddest experiences was my family trip to Calicut with this Hotel Yash, Because of reviews I tried to book online, but there was no booking option available, I called this hotel and they advised me to book through any other platform. As per my search I booked through Clear trip. I reached on 22. 10. 22. While checking in they showed the restaurant and told me breakfast was included. Next day when we were having my breakfast this people had come and told you they had to pay for that. I was very much shocked because I totally paid Rs *******. 00 to clear trip, as per their website this same room with extra bed is charging only Rs 4700. 00 including the breakfast. I paid so much extra money but I got bad treatment from this hotel.

Refund nhi de skte to apni behen beti chudwa lo humse. Tum har roz seat par baith kar badduayein lo. Bhagwan kare apki sari generation randikhana chalaye apki behen betiyo ko lekr

I booked a flight through flexifly. It is the first time I am using flexifly to reschedule flight. I had to pay Rs. 4400 additionally. However they promised me 3550 refund after ticket is done which itself is not completely fine (why should I pay 850 extra even when new flight fares are lower than previous one).

Then I received a link from godigit to give them my ifsc code and acc number. No explanation for what purpose (I assume for processing refund). When I call customer care for queries, no one is available and call drops automatically. Why should I provide bank details, it could easily be a fraud.

They wasted three days of mine without any proper feedback. They had no respect for the international customers and simply transferred the calls between their departments. A bunch or irresponsible people who do not have any value for the customer. I would strongly recommend anyone not to avail their service any time.

A few month ago I booked a ticket from dubai to Faisalabad on that time i was just made ticket by mistake wrong date then I asked to this unprofessional team they are not responsible they will not give you refund, What the hell how you can do this your customer, I asked many to give my refund back 2000 AED but they always blamed to Airline.

I have booked a flight for Patna Bangalore on Friday, Aug 12 2022 at ₹8,076 but due to some issue had to cancel for this date and was about to book for other available dates.

Now, the issue is I have booked a flexi flight so that i could have an option even if i have to cancel will get the full refund but that did not happen while canceling the booking it showed the some of ₹7,584 will be refunded same page i read twice so that i do not miss out any information.

After making the cancellation received a msg that i will only be refunded ₹3,628 and no other information was given so i called the CC team which was Pawan Chauhan who was not helpful and was repeatedly saying that its showed on site that 72 hrs only cancel only the refund will made for which i am adding the ticket for your reference as its not mentioned anywhere.

I am here at a loss of Rs 4,448/- which is a huge amount for me and the site has misleaded me as it did not showed anywhere while cancelling that i will be deducted that much if the information would have been given beforehand i would have thought of some other options which would have been a convenient for me and for the airway as well.

Please, it's a request to refund my deducted amount of Rs 4,448/- ASAP as I have to book the ticket again for another date and with this amount I have certainly ran out of my budget.

Also, the complete information not showing on site is very misleading for a customer and on site there is no option given to write the issue only call option is showing which once Mr pawan picked and he said i will receive a call in an hrs time which by the have not until now in my view its again misleading even by the customer care team.

As per my review I was very disappointed with the service and customer care who did not support the customer only.

Not helpfull at all

Nothing was provided in the name of service other than a unhygienic room and toilet, the bedsheets are soiled, wifi, television intercom, A. C. Lift is not working, no soap/shampoo was provided. My family travelled from 450km to get here thinking of getting some relaxation before a 15 hour long flight and facing these issues. The irony is that they don't even have electricity for the last couple of hours and they are not even responding to our calls/complaints after multiple attempts.

#customer care number... 6297. 336. 522 all types problem solve##. Customer care number... 6297. 336. 522 all types problem solve##.

I did not receive the correct refund amount. I had booked a round trip journey from Mumbai to Bangalore through Cleartrip.com but unfortunately, the onward journey got cancelled by the airlines. I had booked the entire trip for two passengers at *******/- excluding the cashback and hence the refund amount for a single journey comes to 11,027/-

The refund amount that was initiated to me was 9,798/- in which they deducted 500/- as conveyance fee and additional 2000/- as cash back.

Note - CANCELLATION DONE BY THE AIRLINES

They will offer you discount through banks, promotion codes, through whatever. But you will pay that money back in a different way, and more than this, waste your time becasue they don't know how to manage their business. Customer service is really incompetent.

I had 4 tickets "round trip" (2 adults, child and infant) and I wanted to reschedule only the outbound trip for my wife/infant ticket to another date)
1. First, they tell me you cannot change the outbound ONLY? I was what? You can't say this to the customer. They claim its the guidlines from the airline / I checked with the airline and they told me its not true. It just their system doesn't allow them to make changes to outbound only. Not sure how is that possible, but anyways we got over it.
2. Second, the change fees is different from the airline / they charge on top other processing fees and convenience fees / per ticket
3. I had the infant ticket on the Father consent, i called the airline and fixed it. But Cleartrips cannot still see the update, even though its already updated on the airline system. Above all, they didn't offer to help or write to the airline / which tells me that their business model is not legit
4.48 hrs to make the required change, in a high season, flight tickets are selling fast, and prices are getting higher, plus I am getting closer to the travel date and still no solid feedback from cleartrip on fixing the issue
5. I am being passed on from one agent to the other and no one is taking ownership and accountability in fixing the problem.

Please avoid, if you really want peace of mind and want to save your money and time. Otherwise, Good Luck.

I had a very bad experience. Booked ticket for Dubai business trip. Payment debited from my account but transaction failed from cleartrip... i received the mail and message from cleartrip, payment will be refund after 5 to 12 working days... how can I wait for 5days and that's too cleartrip fault.
Payment debited my account in second but refund will take more process... we need solutions immediately since it's business trip and also after minimum 7 days later. Flight fare will go high and who will bare this... need immediate solutions... i can't miss my business meeting... help us soon

I booked my ticket through the EzCancel policy which clearly states that refund will be given if cancelled 72hrs before the date of departure, i cancelled and they deducted an amount in the name of 'insurance amount'. The customer care doesn't have a response and they cleared cut the call when asked. Worst experience!

Worst Service from Cleartrip. It's a scam. You can't connect with Customer service. I am tired of following up with them. No response to emails.

Please don't do any booking on Cleartrip

I booked a flight through them in an emergency and I had to cancel because they booked a flight which required transit visa and did not even tell me about it. At the last moment, they told me about it and I had to cancel it. It has been more than 3 weeks now and I'm still struggling to get a refund. This is one of the worst places to book a flight or book anything from. I would never recommend this agency to anyone ever. Please do not make the mistake of booking from here. EVER>

I have purchased flight tickets on cleartrip but it has turned out to be a major headache.

CLEARTRIP HAS BEEN FOOLING US FOR FOUR MONTHS-WE WERE STOLEN

Dear Madam/Sir,

Good Day!

I would like to request to refund my money since my booking is unsuccessful, please find the attached screenshot is deducted to my account and email that payment was failed.

Mar 28,2022 POS W/D SV COA*CHEAPO CHEAPOAIR.COM MC ************** Php=1,868.90
Mar 28,2022 POS W/D SV UNITED AIR MIAMI MC ************** Php=34,931.78

I hope you will take my request into great consideration, and I will be forever thankful for any result that might come about.

Keep safe and God Bless.

Regards,
Jennifer Doroteo
*******@yahoo.com

Grave mistake to use this service, wastage of rime money along with mental stress, higher price then the original flight booking site, if fault from there side, they will never resolve, even I reached to their higher persons via Linkindin but unfortunately for the flight of 1857, they charged 2800 and no solution so far.
Being a responsible person my humble advise to avoid this looter and cheater site.