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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Amazing Selection. Plus they Donate Glasses and the prices are amazing. Could not ask for better service.
I was able to try a new style easy with the view and fit guide. People's reviews helped to understand the fit as well. Glasses came fast and looked as I expected them too. Good price too! Glasses fit well on narrow face.
I received my order very quickly and was happy with the look but the nose piece has broken already. Hoping I can just pop in to my local optometrist and get it fixed.
Cleary is where my whole family now gets their glasses. We love the ease of use, wide variety and amazing service. The prices help too!
My glasses fit is right on.My vision is as good as I can expect it to be.
Super fast delivery, super price. Thanks
Have used clearly for over a decade
We went to the Calgary store and everyone was so helpful.
The glasses arrived quicker than expected.
Good experience but contacts dry out quickly. They feel amazing, but will try a different one next time.
It was my first time using clearly and i had my reservations but i bought 2 pairs of glasses one of them fit and one of them was to tight (an oversight on my part). I called about my exchange expecting the normal corporate run around but to my surprise i was met with a kind voice who was committed to customer satisfaction. They made my exchange without any issues and sent me a shipping label. The customer service and piece of mind made me a life long customer and I've told my story of a great experience to all my friends
Thank you for your review Barry, we truly appreciate it! We recommend checking www.clearly.ca/coupon-codes before placing your next order for all the active coupon codes available that you can take advantage of on your next order with us! We look forward to 'seeing' you again real soon! - AC
I am very happy with my glasses. They were such a reasonable price I got 2 pairs.
Wearing my glasses right now! I always get what I order, love to try my glasses on your website
It was my first time to buy glasses online. It was quite easy and straight forward to do this. I kept it simple since it was my first time. I chose frames that were similar to my old glasses in style & size, and chose lenses for distance. When I was ready to order, I was pleasantly surprised by a coupon that saved me $30. Now that they've arrived, I can vouch for the quality of the frames and lenses, and they came well packaged with case & lens cloth. For me, this was a very good choice, and a very positive experience.
Livraison dans le temps. Très satisfaite de mon achat! Bonne qualité merci
Merci beaucoup de votre retour, Sarah! Nous sommes heureux d'apprendre que vous ayez aimé votre expérience avec nous! N'hésitez pas à nous faire savoir s'il y a quoi que ce soit que nous puissions faire pour rendre votre expérience encore meilleure! - l'Équipe Clearly
My oder came quickly I'm just getting used to them Its been a few years since I wore contacts but so far I'm loving them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review Alanna, we appreciate it. We're so sorry to hear about the issues you've encountered recently with your frames, and we'd really like to help rectify this for you. We'll be reaching out to you directly with a few options that you can look through, to see which one works best for you at this time! Thank you for your patience and understanding. - AC