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Clearly

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow LISA B.
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MY LAST PAIR FROM YOU WAS MUCH BETTER. EVERYTHING I READ IS BLURRY AND I HAVE TRIED TO ADJUST TO THEM BUT I CAN NOT.

Date of experience: April 20, 2022
Angela C. — Clearly Rep
over a year old

Oh no! We're so sorry to hear this Lisa! We want our customers to love and be 100% satisfied with the products they receive from us, so we're more than happy to help make this right for you! We'll be reaching out to you directly to further investigate this, so we appreciate your patience with us. -AC

Canada
1 review
0 helpful votes
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Eye wear
April 18, 2022

Very pleased with timely delivery and quality and price of my glasses

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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I am very satisfied with both pairs of glasses. The delivery was a bit slow (slightly over a month) on one pair- but still satisfied with the experience

Date of experience: April 18, 2022
Megan W. — Clearly Rep
over a year old

Thank you for your review and feedback. We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us on our Live Chat or at 1-866-414-2326! - MW

Canada
1 review
0 helpful votes
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New transition progressives
April 18, 2022

Great price! So happy with frames and them showing what my fit was

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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Great service as always!
April 18, 2022

Easy peasy to place my order. All done in just a few minutes. Package arrived sooner than expected. :)

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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Arrived quickly
April 18, 2022

Great service. I have been using Clearly for my contacts for many years. Always reliable.

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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Excellent!
April 18, 2022

Good experience, friendly staff, great prices, good selection. Very good experience

Date of experience: April 18, 2022
Cayman Islands
1 review
0 helpful votes
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Wonderful experience
April 18, 2022

I used this website to order sunglasses for the first time. I had to go to my optometrist to get a bit of information but it was a seamless process otherwise. Delivery is quick and quality is lovely. I am very happy with my new sunglasses!

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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Red glasses
April 17, 2022

It was fast Which was unexpected I received it in the mail

Date of experience: April 17, 2022
Canada
1 review
0 helpful votes
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Reviewing my experience
April 17, 2022

My experince was exellent and will likely be a return customer this summer with multiple sets of eyewear.

Date of experience: April 17, 2022
Canada
1 review
0 helpful votes
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Great!
April 17, 2022

I got exactly what I ordered and it seemed to ship pretty fast! Very happy with the service.

Date of experience: April 17, 2022
Canada
1 review
0 helpful votes
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Really Good Experience
April 17, 2022

Love the glasses. Great customer support. I messed up the prescription for the glasses and they send a new one right away. Would recommend.

Date of experience: April 17, 2022
Canada
1 review
0 helpful votes
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Always excellent
April 16, 2022

Have been using Clearly for years; both for contacts and glasses. Customer service is helpful, delivery time has a fast turnover, and I've always been impressed with price and quality.

Date of experience: April 16, 2022
Canada
1 review
0 helpful votes
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Faster than expected
April 16, 2022

Ordered contact lenses for the third time now.
Easy, fast, reliable - as always.
I can clearly recommend 'clearly' to anybody.

Date of experience: April 16, 2022
Saint Lucia
1 review
0 helpful votes
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Perfect timing!
April 16, 2022

Recommended! Will order again soon! Fast delivery!

Date of experience: April 16, 2022
Canada
2 reviews
0 helpful votes
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Great glasses
April 16, 2022

Easy to order online. Progressives were better than I thought they would be. Like the style more than I thought I would. Pretty quick delivery.

Date of experience: April 16, 2022
Canada
1 review
0 helpful votes
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Great quick delivery as usual
April 16, 2022

Always happy with my order, cost, and quick deliver

Date of experience: April 16, 2022
Canada
1 review
0 helpful votes
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Contact lenses
April 15, 2022

I'm very happy with Clearly staff, they're all very kind and respectful.

Date of experience: April 15, 2022
Canada
1 review
0 helpful votes
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Quick and efficient service
April 13, 2022

Clearly's website was very easy to navigate giving me plenty of options to choose from. The purchase was a breeze and the eyewear came a couple of days earlier than expected.

Date of experience: April 13, 2022
Canada
1 review
0 helpful votes
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Delivery Times Off
April 13, 2022

Showed to get my delivery 2 days prior then actually received

Date of experience: April 13, 2022
Adriele Q. — Clearly Rep
over a year old

Thank you very much for your feedback. We appreciate you're taking the time to share them with us. Your business is really important to us and by telling us what you liked and don't like about your experience, you are helping us improve our service for you and other customers in the future. Rest assured that more improvements will be made to make each of our clients' experiences as satisfactory as possible. -AQ