On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
We monitor reviews for authenticity
The screws were a wee bit tight. I managed to replace the lenses though. Thank you.
I'm happy with the service but not with the product, my right eye contact lense does not stay in and last as long as it used to the left eye and the right eye is a day & night contact lense
We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which is covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -MW
The glasses are nice, but not exactly as expected. Online they looked "clear" but in-person the glasses have a blue tint, which changes the style. They are comfortable and the prescription is okay. Thank you.
Hi Aaron, thank you for your review and feedback. We're glad to hear that you're enjoying the overall fit of the frames, although we are sorry to hear of the color issue. We work hard to ensure that the photos on our website match the actual product as best as we can. We'd like to help rectify this for you, so we'll be reaching out to you directly with some assistance. - AC
Easy to use website for an old tech shopper. Great value if wanting to change your look without spending optometrist shop prices!
Bought 2 pairs. Love 'em both. Order shipped quickly. Packaging nicely done - plus a Canadian business with a social conscious.
I received my glasses quickly approximately 5 days before the scheduled delivery date. Excellent fit for my face I really like the quality of these glasses with the lenses they provided. I would say they are the best value for your dollar.
Thank you for your review Kim, we truly appreciate it, and we're so glad to hear that you're enjoying the new frames you received from us! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - AC
Prompt delivery, very satisfied with my contact lenses. As always!
My orders always arrive quickly and accurately. Highly recommend
They arrived early and look great! The prescription is awesome and so much cheaper than the optometrist office!
Being a new contact user I've gone through many contacts by losing them, dropping them, and generally misusing them. With Clearly I can order more inexpensively and quickly. Simple.
No issues with the service. I made a mistake when I ordered my contacts but Clearly made it right with little hassle.
Had some issues placing my order but had no problem connecting with a customer service agent to help. Was pleased to have received complimentary expedited delivery.
Love my new glasses. Friendly and knowledgeable staff. Great selection and of course, great prices!
I received my order on the ast coat just 10 days after placing it. The glasses are great and fit well
Thank you so much for your review! We're truly happy to hear that you are satisfied with your order and our service, and please don't hesitate to let us know if there is anything we could do to create a 5 star experience! - SH
The lenses showed up at my door in less than 3 days. They work perfectly and feel great.
First time ordering and had a wonderful experience!
The website was easy to navigate; I loved the 'try on' feature. I ordered two pairs of glasses both with C-Shield- it's amazing how easy these glasses are to keep clean.
Will definitely be ordering again in the future.
Excellent service! Lunettes de qualités. Je recommande
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Timothy, thank you for your rating and review, we truly appreciate it. We're glad to hear that you're enjoying our speedy services, and great prices, and we definitely look forward to 'seeing' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - AC