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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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This package of lenses has some issues. Three of the contacts seem to shrivel up overnight. I am using the same solution that I have used for years. Never have I had an issue with the contacts you have sent me. A disappointment.
Received my order before the estimated delivery date, and everything was perfect. I purchased the dailies total contacts. They are very comfortable and work perfectly for one time wear in the pool.
I've been a customer for years now. The re-ordering process is seamless! It's so easy re-ordering from their website. It's fun having rebates also. Shipping is super quick! Thanks!
Love you can order from the comfort of your home. Arrived as ordered, intact and timely. Cute snack size treat of gummys was a bonus
Fast delivery and satisfied with the contacts I received. Will be ordering here again.
Great fit and I can see clearly. Very easy to use and do not dry up. Very comfortable
Called needing contacts for my brothers wedding and thought that since I didn't have an account, I'd have to go through the whole process of putting in my prescription etc etc but as soon as I called my order and name was brought up as I was welcomed and the order was placed right away. I told the individual helping me over the phone of the urgency to get the contacts ASAP and she told me she'll get it done. 5 days later they arrived, well before the wedding. I love clearly!
Ordered the daily lenses and they came fast and are so comfortable! Great experience with Clearly!
Depuis des années je me fais un devoir de comparer les prix et la qualité... même Costco ne vous égalise pas. Merci!
Order was slightly delayed but arrived in good condition
Hi Victoria, thank you for your review and feedback. We're glad to hear that you're package was successfully received, and that you're enjoying them! We do however apologize for the slight delay while your package was in transit. We appreciate your patience and understanding with this, and we look forward to 'seeing' you again real soon! - Team Clearly
I have a very strong prescription, and my contacts always have to be ordered from the company that makes them, clearly always has them to my door in less then a week, I have never had a problem with any of my contacts will continue to use and recommend clearly to friends and family!
Just that added touch made my day! Thanks guys for an excellent experience
Very comfortable lens' and quick delivery with a free gift with purchases over a certain $$
Love my contacts I order! Always a great price! Always arrive quick!
My contacts were delivered within days of ordering. It was so easy, and the price was so right!
I was happy with the efforts on the side of Clearly to get my order together. I am fairly happy with the glasses I received with the strong exception that one of them slides down my nose constantly and the width seems to expand with very little wear.
Thanks for your review, Shawna! We're sorry to her that one of your new pairs isn't fitting quite right. We'd love to offer further support - someone from our customer care team will be in touch with you shortly. Thanks for your patience! - Team Clearly
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We really value your feedback - if we have fallen short, we would love to hear how we could provide further assistance to make things right. If you have any further questions or concerns, please do not hesitate to reach out. We are always happy to help! - Team Clearly
Bought some eye contact lenses and they were as expected. I love them and was delivered very fast.
Hi Jacqueline, thank you for your review and feedback. We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Joanne, we're sorry to hear of this inconvenience! Your eye health is important to us and we really would like to see how we could make things right. Someone from our customer care team will be in touch shortly. Thank you for your review. - Team Clearly