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Clearly

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Happy.
August 10, 2021

Easy to navigate on the website. My order arrived quickly with no hassles. Price is okay.

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Great service!
August 10, 2021

Great service! Can reorder quickly and receive my order in a timely manner. Thank you!

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Fast Shipping, Exactly What I Needed
August 10, 2021

I tried a new brand of contacts after years of wearing the same one- I was anxious but my fears were calmed since my order arrived almost immediately and I could try on my new contacts. They are great! More comfy after hours of computer staring!

Date of experience: August 10, 2021
Canada
2 reviews
0 helpful votes
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GREAT SERVICE
August 10, 2021

VERY FAST BUT WISH THERE WERE MORE DISCOUNTS!

DELIVERED TO MY HOUSE WITH A VERY FEW DAYS AND EASY TO ORDER ON LINE

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Very efficient
August 10, 2021

I've been ordering from Clearly for many years now. The ordering process is very user friendly, delivery is fast, and price is reasonable.

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Awesome
August 10, 2021

It was fast and easy to order and I even received 4 days early, that was a bonus because I had ran out of my contacts and hate wearing my glasses.
Thank you!

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Reasonable price and delivery
August 9, 2021

My contacts were not in stock at time of order but I did not have to wait long and they were delivered by FedEx at no extra cost.

Date of experience: August 9, 2021
Angela C. Clearly Rep
over a year old

We're sorry to hear of the delay's encountered Linda, but we're so glad to hear that you're order was quickly and successfully received! We're glad to be able to help! We're looking forward to 'seeing' you again real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Contacts order
August 9, 2021

Contacts order I placed arrived successfully
Without any problems…………….,……………………………………,.,,,,…………………………Cheers!

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Took longer time to ship than expected. Other than that everything is okay.

Date of experience: August 9, 2021
Megan W. Clearly Rep
over a year old

Thank you for your review, Fady! We are sorry to hear of the delays encountered while having your order processed. We know the products we provide are a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see so we do thank you for your patience and understanding on this. If there is anything further we are able to assist you with, please do not hesitate to reach out. - Team Clearly

Canada
1 review
0 helpful votes
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Awesome service. Fast delivery!
August 9, 2021

Service was great. And I received my contacts within a week.

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Fast delivery
August 9, 2021

Thanks clearly for the quick delivery as usual! My order usually requires extra processing time so it's great that I get it quickly!

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Excellent
August 9, 2021

Excellent service. Received my order quickly and in perfect condition

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Sadeeq
August 9, 2021

Great! Order came on time and no issues were noted

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Very pleased
August 9, 2021

Ordered from Clearly when Costco eye clinic said they wanted me to get another eye exam before I could buy my old prescription contacts. I knew that my eyes haven't changed so I didn't want to waste 100$ on a exam again. Checked out clearly and ordered that day. Order came on time and contacts work great. Do recommend

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Super fast delivery!
August 9, 2021

Excellent experience as my daughter needed them quickly before going on a trip. Thanks!

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Contact Lenses
August 9, 2021

Was delivered quickly without any hassle. Very pleased!

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Quick delivery
August 9, 2021

I was originally told that my order would take longer due to production issues, I'm happy to say the order came in much faster than I was told! Great surprise to see it at my doorstep in time for me to head out on holidays.

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Not acceptable
September 8, 2021

All 3 pairs were no good.
Bumps or some kind of defective.
Waste of money

Date of experience: August 9, 2021
Megan W. Clearly Rep
over a year old

We're sorry to hear about this experience! It sounds like these contact lenses may be defective (which is covered under our manufacturers warranty policy), or they may not be prescribed for you by your eye care professional. Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. Thank you! -Team Clearly

Canada
1 review
0 helpful votes
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Clearly lenses amazing
August 9, 2021

Supper fast shipping and amazing product will re buy many more

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Very happy
August 9, 2021

Always positive always on time. Best place to purchase contacts

Date of experience: August 9, 2021