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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow Kayla H.
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Contact lenses
August 12, 2021

Order came in quickly! Very satisfied. Will defiantly order again. The contacts feel great in my eyes and very well priced

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Fast shipping
August 12, 2021

My go-to for contacts! Have been using them for years.

Date of experience: August 12, 2021
Canada
2 reviews
0 helpful votes
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Good
August 12, 2021

Very fast delivery and the lenses are of great quality! Very comfortable.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Product as described
August 12, 2021

Forced reviews seem overkill especially if it goes wrong

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Great Prices and Selection
August 12, 2021

I'm really happy that I purchased my contacts with Clearly, instead of through my Optometrist. Great selection and prices! I should have bought the contacts that I usually where, but decided to go with a different kind, since they were a better price. Turns out, the quality isn't as good, but that's not a reflection upon Clearly. I will DEFINITELY be ordering through Clearly again, and sticking with the usual brand. :)

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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Prompt and easy
August 12, 2021

The order was easy to place and delivery was quick. Staff are pleasant to deal with. This was for progressive contact lenses.

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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So Fast!
August 12, 2021

Great experience - as usual! My order was on sale and arrived days before expected delivery!

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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Will continue to order!
August 12, 2021

I love the convenience of ordering my contacts online. It's so easy and the shipping is quick!

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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Review
September 10, 2021

I thought i ordered a yrs worth
I Pay 175 for a years worth with another company. Thought i got a deal
Thanks tho

Clearly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2021
Samuel H. — Clearly Rep
over a year old

We're truly sorry to hear that your last order was disappointing and didn't meet your expectations, Adam! We're love the chance to get the bottom of this and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly

Canada
1 review
0 helpful votes
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Contacts again
August 11, 2021

It was quite easy to order the contacts once I was registered into the website. They came at a very timely manor as well, but of course we can't control the mail.

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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5 stars
August 11, 2021

Fast delivery
Easy website to understand
Price of the contacts is amazing!

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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Amazing service
August 11, 2021

The contacts I ordered arrived way sooner than I expected, the packaging was nice and the gummy bears + contact case were a nice touch! Will definitely be ordering my contacts from Clearly again

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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Fast Shipping
August 11, 2021

Ordered these and they came within the week! Really happy with the shipping experience

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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Great experience
August 11, 2021

It was quick and packed with high quality. Thank you for the gummy bear treats.

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
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What more can I say. Clearly offers incredible value, fast shipping and great support. Keep up the good work!

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Good job!
August 10, 2021

I am always pleased with my order. Thank you! I will order again.

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Everything was good
August 10, 2021

Got everything I ordered super fast (plus some candy lol) so it was great

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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No problems, fast and easy
August 10, 2021

There were no problems, I got my contacts fast and they were easy to order.

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Fast, reliable delivery!
August 10, 2021

Clearly has made my life so much easier. I often move to different locations as a seasonal worker, and over the past year I've lived in 2 small, remote locations in Canada... YET, my contacts are always delivered quickly and easily, so I don't have to go without being able to see (... and I often wait til I'm on my last pair of monthlys before I put an order in). It's even faster than ordering directly from my eye doctor ever was back when I was living in a city.

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Fast and effective!
August 10, 2021

The contacts are a reasonable price! As well as they were shipped very quickly. Much appreciated!

Date of experience: August 10, 2021