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Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Order came in quickly! Very satisfied. Will defiantly order again. The contacts feel great in my eyes and very well priced
I'm really happy that I purchased my contacts with Clearly, instead of through my Optometrist. Great selection and prices! I should have bought the contacts that I usually where, but decided to go with a different kind, since they were a better price. Turns out, the quality isn't as good, but that's not a reflection upon Clearly. I will DEFINITELY be ordering through Clearly again, and sticking with the usual brand. :)
The order was easy to place and delivery was quick. Staff are pleasant to deal with. This was for progressive contact lenses.
I love the convenience of ordering my contacts online. It's so easy and the shipping is quick!
I thought i ordered a yrs worth
I Pay 175 for a years worth with another company. Thought i got a deal
Thanks tho
It was quite easy to order the contacts once I was registered into the website. They came at a very timely manor as well, but of course we can't control the mail.
The contacts I ordered arrived way sooner than I expected, the packaging was nice and the gummy bears + contact case were a nice touch! Will definitely be ordering my contacts from Clearly again
Ordered these and they came within the week! Really happy with the shipping experience
It was quick and packed with high quality. Thank you for the gummy bear treats.
What more can I say. Clearly offers incredible value, fast shipping and great support. Keep up the good work!
I am always pleased with my order. Thank you! I will order again.
Got everything I ordered super fast (plus some candy lol) so it was great
There were no problems, I got my contacts fast and they were easy to order.
Clearly has made my life so much easier. I often move to different locations as a seasonal worker, and over the past year I've lived in 2 small, remote locations in Canada... YET, my contacts are always delivered quickly and easily, so I don't have to go without being able to see (... and I often wait til I'm on my last pair of monthlys before I put an order in). It's even faster than ordering directly from my eye doctor ever was back when I was living in a city.
The contacts are a reasonable price! As well as they were shipped very quickly. Much appreciated!
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
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We're truly sorry to hear that your last order was disappointing and didn't meet your expectations, Adam! We're love the chance to get the bottom of this and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly