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Clearly

2.8

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
Follow Aleesa W.
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Fast and reliable!
August 12, 2021

Love how quickly my contacts came in. Also received a pack of cute gummy bears! Love the extra :)

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Contacts
August 12, 2021

I ordered my contacts and they were delivered so quickly happy!

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Always happy with Clearly
August 12, 2021

I was notified by Clearly that my order would be arriving later than planned because of a delay with the supplier of my specialty lenses. They gave me an approximate date that they might arrive. Before that date I reached out to Clearly just to make sure my order wasn't forgotten about. The person I spoke to was so friendly and reassuring. They then told me to expect a credit with a nice discount for the inconvenience. It was so generous, kind and unexpected.

I've been using Clearly since their early days and I've always been so impressed with how friendly, helpful, and efficient they are.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Fast and amazing
August 12, 2021

I'm always super happy with my lenses and how fast they get to me!

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Thank you
August 12, 2021

Thank you it was delivered successfully. On time as mentioned.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Always a happy customer
August 12, 2021

Love on-line shopping and Clearly has made it possible

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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I love Clearly!
August 12, 2021

Everything was smooth I couldn't ask for more. The product was exactly as described. The price was the best. And the shipment arrived right on time.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Worth checking out
August 12, 2021

The contacts arrived very quickly, fit my prescription. No complaints about the contacts themselves. The emails can be a but annoying. I don't wear contacts every day(prefer my glasses for work) so I only ordered 10 pairs for special occasions etc. Getting "refill reminder" emails every few days is annoying and I haven't been able to find where I can control how many or what type of emails I receive from Clearly.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Fast
August 12, 2021

Delivered in 2 days after I ordered on weekend and even came with candy. No complaints at all. Definitely order again.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Acuvue Monthly contacts
August 12, 2021

Delivery time was awesome, very fast! Contacts are very comfortable. Love them!

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Clearly amazing!
August 12, 2021

Clearly's ordering system is easy, and their delivery service is fast and efficient. Have been a client for several years now and consistently impressed with the service!

Date of experience: August 12, 2021
Canada
3 reviews
0 helpful votes
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Great customer service as usual
August 12, 2021

Ordered my usual and 1 box was not in the warehouse so they emailed me to tell me that it would be shipped asap but pushed my expected arrival date back. They then turned around and fast tracked my shipping with FedEx at no charge and without me asking. Always impressed!

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Fabulous quality
August 12, 2021

I ordered my husband 3- sets of glasses and contacts. At the price you couldn't beat.
I had my expectations low as the price was so minimal. I was beyond impressed with the quality and fast delivery!
All 3 of his frames were stunning on him and great quality. We are over joyed!
We Weill definitely be back shortly for more glasses for myself and Sunglasses.
Thanks again guys for a wonderful experience!

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Fast service
August 12, 2021

My order came really quickly and I got a little bag of gummy bears with it.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Great service all around!
August 12, 2021

Great pricing, easy order and quick delivery. I have used Clearly for years and will continue to.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Fast!
August 12, 2021

Like faster than ordering from a brick and mortar store even.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
Follow m w.
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I love ordering my contacts from Clearly because I always get the best price and they arrive so quickly.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Quick and Easy
August 12, 2021

Got my lenses in pretty quick. Second time buying from clearly, and ill definitely be a returning customer.

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Great Contacts!
August 12, 2021

Communication with the delay of contacts was quick and efficient. Great prices as well!

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Overall, Happy
August 12, 2021

Only reason I gave 4 starts is because the contacts I ordered were backordered and took months to arrive. But once they came, they're exactly the sand as the ones I got from the optometrist. Will be ordering again.

Date of experience: August 12, 2021
Megan W. — Clearly Rep
over a year old

Thank you for your review, Janine! We are sorry to hear of the delays encountered while having your order processed. We know the products we provide are a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see so we do thank you for your patience and understanding on this. If there is anything further we are able to assist you with, please do not hesitate to reach out. - Team Clearly