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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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The contacts took two weeks to ship - the price is virtually the same had I ordered from my optometrist- $5 savings - but took a long time to arrived.
Glasses arrived several days earlier than the indicated delivery date.
We're adjusted a bit tight and to close to the face. I was also told my perception wasn't that bad so the frames would cover the thickness, they do not….
What a negative experience, Nicole! It's important to us that you love the products that you receive from us and it sounds like we're missing the mark. We'd love the chance to provide further support and a member from our customer care team will be in touch with you directly, over email. Thank you! - MW
I use this company often. No hassle experience. Great product. Fast and easy.
My contacts arrived so quickly! So happy with the service I get from ordering from clearly
We are very happy to know that you had very good words to say about your experience with us. You’ve played such a huge part in this growth, and we would not be half the company we are today without your trust and support. Someone from the team will be reaching out to see how we can properly earn five stars! - AQ
Delivery was very quick. I was nervous about ordering glasses online and if they'd actually fit and look the same as they did in the "Try On" feature and I was pleasantly surprised.
Literally zero complaints re: clearly contacts, consistently reliable service.
Great return experience despite me having made a mistake when selecting the lenses. Then bought another pair and they work great.
Good selection, good prices, good service. Got 2 pairs for the price I'd pay for one at the optimist.
My experience was very good with the staff at the clearly store I Chinook center. They were very accommodating and helpful. My order arrived a couple of days early. There was no issues. I am very happy with the purchase.
Reliable and cute glasses just like in the picture
All was great with my experience. Good price, easy to order, came on time.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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What a disappointing experience! We're truly sorry this happened! We'd love the chance to look into this further and provide support, and a member of our customer care team will be reaching out to you shortly. - MW