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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Great price and super product. Shipping was quick and ordering was very easy.
Clearly has good customer service. I was initially unhappy with the sunnies given to me by Clearly as part of a promotion. Was disappointed in the glasses' quality and wouldn't have paid more than a few bucks for them. After leaving a negative review, Clearly contacted me directly and offered to help fix my negative experience, refunding me their value of $30 as a credit. Will definitely be shopping again with Clearly :)
Very easy to put in and comfortable to wear for the day
Quick delivery, free pair of sunglasses can't go wrong!
Great and speedy! Came quick and neat. Boxed well. No dents.
Had to wait a little longer than usual due to shipment disruptions but they arrived as the item described.
Quick, exactly what I wanted and loved the gummy bears.
We're thrilled to hear of this hassle-free shopping experience, Jade! Thank you for taking the time to leave us feedback. If you have any questions or concerns, please do not hesitate to reach out. - Team Clearly
No complaints, easy ordering and fast delivery. Will come back in the future. Thanks!
Thank you for your review, Kate! We're glad to hear that your contact lenses are working out well. If you have any questions or concerns, please do not hesitate to reach out to us. Thank you! - Team Clearly
Always reliable for both price and fulfilment. Never really a complaint in the years and years and years I've used Clearly.
Thank you for your feedback, Suresh! We're glad to hear that you continue to enjoy shopping with us. We'd love to hear how we could offer further assistance to provide a 5-star experience! If you have any further concerns or questions, please do not hesitate to reach out. - Team Clearly
Was easy to order, great price and quick delivery. Love getting reminders every so often so I don't forget to re-order when needed
From start to finish the process is quick simple and efficient. I've been a repeat customer and have zero issues.
Always have a good experience ordering from Clearly. Products are shipped in a timely manner, and they've always gotten my order correct
I'm very happy with my purchase. Not only did it arrive within 48 hours, they are the most comfortable contact lenses I've ever used.
Frustrating, trying to explain my problem and just getting the same script read to me by customer service representative
Thank you for your feedback, Michelle. We are sorry to hear of this frustrating experience. We really would like to offer further assistance - please keep an eye on your inbox! Thank you for your patience. - Team Clearly
Same as always. I hate doing reviews so please stop sending me messages to review things. It's annoying.
Hi Pedro, we're glad to hear that you are satisfied with your order! Your feedback is really important to us as we strive to ensure that you have a great experience shopping with us. If we have fallen short, we would love the opportunity to provide personal support to see how we could make things right. Thank you for your understanding! Please do not hesitate to let us know if you have any questions or concerns. - Team Clearly
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your updated review, Justin! We're happy that we were able to help make things right. Looking forward to helping you again soon! All the best. - Team Clearly