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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Was sent wrong product by clearly. It took almost a month to get the right contacts. I was desparate by then for new ones.
My contacts were delivered quickly and are exactly what I needed
Fast response, everything went thru quickly, good to deal with. Definitely recommend.
Clearly Contacts is my go-to supplier for my contacts and glasses. They're reliable, fast, and the quality is excellent!
Got an extra free pair of monthlies with my order, not bad.
Product arrived on time as ordered. Thank you for doing a great job.
The price is very reasonable, customer service is amazing, delivery is so quick! Also thank you for the gummies they were delicious and definitely made me love your company even more :)
I loved my contacts and glasses. Always amazing quality and fast service. Only company I trust ordering contacts from. Dependable & always arrive earlier or on time!
My experience with ordering is great. It's efficient.
Always prompt service and efficient. Appreciate being able to secure contacts so easily.
Never a let down always there for me when needed will always use them when needed
Great service as always. Very quick delivery and a cute little treat inside! Last time my order had a mistake so the company made it right on this order. Highly recommend.
Hi Amanda, thank you for your review. We really appreciate the rating, and feedback. And we're sorry to hear about this experience! We'd like to help further with this, so we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
Took some time but glad to have them. Delivery issues (probably due to all this covid thing) but they were quick to be willing to ship me a new pair since my seemed lost. Everything ended well. My contacts are comfortable and just as they should be.
All great thank you. Also my gift. Not quite what I expected, little gawdy for my taste.
Hi Gail, thank you for your review. We really appreciate the rating, and feedback. We'd love to hear more about the complimentary sunglasses, and help further with this. We'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
The online site is great, easy to use and quick, delivery is never problem.
I appreciate the online reminders that its time to re-order and the info about new products or sales.
Only issue is; my last order was supposed to come with complimentary sunglasses... no glasses were sent... second time this has happened:(
Thanks for asking :)
Hi Roger, thank you for your review. We really appreciate the rating, and feedback. And we're sorry to hear about this experience! We'd like to help further with this, so we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
I have ordered my contacts through Clearly now for years... fast and reliable service!
I was pleasantly surprised at how quickly my order arrived. However, when I tried my Multifocal lenses for the first time, I could neither see distance nor read small print. I have rechecked my prescription and it is 100% correct. I would not purchase contacts online again.
Hi Amy, we're sorry to hear about this experience! We'd love to troubleshoot this further with you, and work to find a resolution for this. We'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Dana, thank you for your feedback. We are so sorry to hear of this frustrating inconvenience. We can see that you were able to reach out to our customer care team for further assistance. However, we will be in touch shortly to follow up. We apologize for this delay and appreciate your considerable patience and understanding. - Team Clearly