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Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I ordered the lenses, they were shipped quickly, we received them.
I really love my brand new pair of Clearly Dauphin eyeglasses. Not only do the frames fit perfectly on my nose (thus, saving me the hassle of always having to push them back up when my previous pairs of glasses slid down my nose), but the Anti Fog Lenses are a real benefit whenever I have to wear a mask (due to COVID-19).
In sum, purchasing this particular pair of glasses was well worth the investment on my end (and, a real bargain at only $80 as well).
Received my order quickly. However, the right and left lenses are in different packaging with expiry dates differing by 3 years. One pack indicates STERILE while the other does not. Hopefully this will not affect the wear.
Easy to order, it arrived on time and was what I ordered so an overall convenient and good experience.
Accurate order, quick delivery! Love using clearly for my contacts.
They arrived very promptly as always in perfect condition. Prescription is perfect :)
Easy, swift and the delivery came in one or two days. I always get my orders from Clearly. I wish they did their own eye exams somehow.
Great experience, cheaper than most places and great service
Thank you!
Order came in fast. I'm happy. Not happy with having to write more for this box hahaha.
Delivery worked out fine, no issues. Stock has always been well kept for my particular brand
Thanks so much for your review, Greg! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
Everything is perfect with my order! Happy customer!
Fast shipping, cheaper then getting them at the eye doctor. It's nice to have a reliable website like this in these trying times.
Like always, clearly contacts comes through with superb service and quality. I was astonished that they shipped my items to me in 2 days! That was incredible. Keep up the fantastic work guys, and ill be sure to keep coming back!
I only use Clearly for my contact lenses. Good prices and fast service!
Always order my glasses & contacts from clearly. Always satisfied with my orders
Always happy to order with Clearly. My contacts arrive fast, they are accurate and I wouldn't go another place
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
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Hi Jackie, thank you for your review. We're sorry to hear of the confusions. We'd like to assist you with this, but we'll need to look into this further to investigate, so we'll be reaching out to you directly. Thank you for your patience and understanding. - Team Clearly