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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Contact lenses received quickly
July 5, 2021

I ordered the lenses, they were shipped quickly, we received them.

Date of experience: July 5, 2021
Canada
1 review
0 helpful votes
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I really love my brand new pair of Clearly Dauphin eyeglasses. Not only do the frames fit perfectly on my nose (thus, saving me the hassle of always having to push them back up when my previous pairs of glasses slid down my nose), but the Anti Fog Lenses are a real benefit whenever I have to wear a mask (due to COVID-19).

In sum, purchasing this particular pair of glasses was well worth the investment on my end (and, a real bargain at only $80 as well).

Date of experience: July 4, 2021
Canada
1 review
0 helpful votes
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Received my order quickly. However, the right and left lenses are in different packaging with expiry dates differing by 3 years. One pack indicates STERILE while the other does not. Hopefully this will not affect the wear.

Date of experience: July 4, 2021
Angela C. — Clearly Rep
over a year old

Hi Jackie, thank you for your review. We're sorry to hear of the confusions. We'd like to assist you with this, but we'll need to look into this further to investigate, so we'll be reaching out to you directly. Thank you for your patience and understanding. - Team Clearly

Canada
1 review
0 helpful votes
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Convenient and on time
July 4, 2021

Easy to order, it arrived on time and was what I ordered so an overall convenient and good experience.

Date of experience: July 4, 2021
Canada
1 review
0 helpful votes
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Quick and fast delivery.
July 4, 2021

Accurate order, quick delivery! Love using clearly for my contacts.

Date of experience: July 4, 2021
Canada
1 review
0 helpful votes
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Always a good experience!
July 3, 2021

They arrived very promptly as always in perfect condition. Prescription is perfect :)

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Easy and convenient
July 3, 2021

Easy, swift and the delivery came in one or two days. I always get my orders from Clearly. I wish they did their own eye exams somehow.

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Great experience, cheaper than most places and great service

Thank you!

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Contacts
July 3, 2021

Great will order again it was fast easy and efficient

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Fantastic
July 3, 2021

Fast delivery, great product and pricing. I especially appreciated the gummy bears.

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Prompt
July 3, 2021

Order came in fast. I'm happy. Not happy with having to write more for this box hahaha.

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Clearly
July 3, 2021

Delivery worked out fine, no issues. Stock has always been well kept for my particular brand

Date of experience: July 3, 2021
Jane S. — Clearly Rep
over a year old

Thanks so much for your review, Greg! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Perfect
July 3, 2021

Everything is perfect with my order! Happy customer!

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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100% Happy
July 2, 2021

Fast, easy, affordable. I will order again, definitely.

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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Easy and Fast
July 2, 2021

Fast shipping, cheaper then getting them at the eye doctor. It's nice to have a reliable website like this in these trying times.

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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Contact delivery
July 2, 2021

Always a great experience with Clearly. Delivery is quick!

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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Best Place for Contacts
July 2, 2021

Like always, clearly contacts comes through with superb service and quality. I was astonished that they shipped my items to me in 2 days! That was incredible. Keep up the fantastic work guys, and ill be sure to keep coming back!

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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Fast delivery, great price!
July 2, 2021

I only use Clearly for my contact lenses. Good prices and fast service!

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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Always great
July 2, 2021

Always order my glasses & contacts from clearly. Always satisfied with my orders

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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Great Quick Delivery
July 2, 2021

Always happy to order with Clearly. My contacts arrive fast, they are accurate and I wouldn't go another place

Date of experience: July 2, 2021