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Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Love this site for my eyewear needs! Fast delivery and great prices! Will purchase again and again!
Great glasses and the price wasn't too bad. The Website let's you try them on which really helps
Omg the amount of e-mails I get asking for reviews. No you get 1 star. Leave me alone with your spam
So impressed with the whole experience of buying from this company. Lots of choice. Extremely fast delivery. Super friendly. Thank you. Definitely purchase again from you.
It was easy and trustable process and I will definitely use their services again.
Arrived fast and as expected.
Pretty easy site to use and delivery is fast. I am not sure about pricing but I am sure it's pretty competitive.
Fast delivery and correct product, awesome. We will continue to use this service!
Easy ordering process. Fast delivery. I'm just sick of all the email deals. Just give everyone your best price and stfu.
Hi Gayan, we appreciate your feedback and will discuss this further with our team. We want to ensure that our email subscribers are the first to hear about our amazing promotions! - Team Clearly
The glasses are very nice! They are a classic look. My only complaint is they do slip down the bridge of my nose. Might need to adjust them.
Thank you for your feedback, Alex! We're glad to hear that you like the look of your new glasses. Someone from our customer care team will be in touch shortly to offer support - keep an eye on your inbox! - Team Clearly
Very good. Accurate and they were here way faster then expected, when I need again will definitely reorder through clearly
Thanks for your review, Wendi. We appreciate your feedback and we look forward to seeing you again soon! - Team Clearly
It was my first time and I'm satisfied. My order arrived in à good condition and at the good time too. Thanks
Product arrived fast, thank you. I will be sure to buy from you guys again in the future.
I received my contacts within 3 days of ordering, whereas my optometrist took a month. Also the price is great. I will be using Clearly again.
Easy peezy, lemon squeezy. I love the coupon codes and the ease of shopping. I bought the Aqua Air Optics and have for years!
I was shipped the wrong item and it was corrected within 48 hours. Thank you
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
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Thanks for taking the time to leave us a review, Stephanie. Your feedback is really important to us! It allows to see if we have fallen short and we appreciate the opportunity to reach out to see how we could make things right. We apologize for any inconveniences! - Team Clearly