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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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California
1 review
0 helpful votes
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So far, I have no issues yet
December 5, 2024

So far, I have no issues yet. I hope that I will never experience any issues in the future. Please cheapoair, keep it up and improve more.

Date of experience: November 24, 2024
Senegal
1 review
0 helpful votes
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Very very very GoooooooooooooooD
December 5, 2024

Very very very GoooooooooooooooD
Very very very GoooooooooooooooD
Very very very GoooooooooooooooD
Very very very GoooooooooooooooD
Very very very GoooooooooooooooD

Date of experience: November 24, 2024
New York
1 review
0 helpful votes
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Good
December 5, 2024

Good service, since day one and I'm still using cheapoair service

Date of experience: November 24, 2024
Brazil
1 review
0 helpful votes
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It was very good, all details before payment to be conformed. Thank you

Date of experience: November 28, 2024
Louisiana
1 review
0 helpful votes
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Amazing experience!
December 4, 2024

Amazing experience! Very easy to book flights. I love how everything will sent to my phone no documents that I will have to bring.

Date of experience: November 29, 2024
Nicaragua
1 review
0 helpful votes
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Trying to reserve our seats
December 4, 2024

Trying to reserve our seats. That seems like the hardest part.

Date of experience: November 24, 2024
India
1 review
0 helpful votes
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Great. Cheap deals
December 4, 2024

Looked everywhere else and finally looked on CheapO and found an affordable price!

Date of experience: November 24, 2024
TT
1 review
0 helpful votes
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I completed a chat with your agent to change my return...
December 4, 2024
Updated review

I completed a chat with your agent to change my return flight for an earlier time or if possible the date. Was told I needed to pay USD $263.75 will definitely let my peers, relatives and friends know abt this service that you provided. Victor my agent went all out to ensure I was pleased and made every effort to get me on an earlier flight …I am extremely pleased with this service and I pray I meet other agents like him. He was pleasant, patient, showed empathy, went the extra mile for me, apologized to me for the situation and he made me very happy and comfortable. Kudos to VICTOR for all your assistance… happy to do business with you!

Date of experience: November 24, 2024

I completed a chat with your agent to change my return flight for an earlier time or if possible the date. Was told I needed to pay USD $263.78. I am not prepared to pay that and will definitely let my peers, relatives and friends know abt this service that you provide in a time like this … actually I may not be using your again. Was actually warned but did not listen

Date of experience: November 21, 2024
Florida
1 review
0 helpful votes
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I have always used CheapOair to purchase my tickets and always have a great trip!

Date of experience: November 24, 2024
District of Columbia
1 review
0 helpful votes
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I had a problem-free travel experience, there were no issues whatsoever.

Date of experience: November 24, 2024
Texas
1 review
0 helpful votes
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The cheapOair.com web is very easy to use and get lower tickets

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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I was able to find a convenient time and price and...
December 4, 2024
Updated review

I was able to find a convenient time and price and easy to choose a flight.

Date of experience: November 24, 2024

100% satisfied
September 16, 2024
Previous review

Always show me the better prices that I'm looking for and easy to book a flight plus they gave a seniors discount.

Date of experience: September 6, 2024
Minnesota
1 review
0 helpful votes
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Awesome 👏 It was totally worth it and glad I did it. It was so smooth and will definitely do it again.

Date of experience: November 24, 2024
Texas
1 review
0 helpful votes
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Great and dependable
December 4, 2024

I was very satisfy with the whole process. Thank you Cheapoair.

Date of experience: November 24, 2024
Texas
1 review
0 helpful votes
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It's about the money
December 4, 2024

Helps to find the best price. It takes a while to find ones with the best times.

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Is great way to book a fly
December 4, 2024

Was easy and convenience. It is a great way to find different prices.

Date of experience: November 24, 2024
New York
1 review
0 helpful votes
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Great
December 4, 2024

Great experience in the booking session l, it was straight forward

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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I always get the best price, and booking a flight on the site is super easy their site is very user friendly.

Date of experience: November 25, 2024
Colorado
1 review
0 helpful votes
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Love it
December 4, 2024

It was very easy and comfortable to book with you guys thank you so much

Date of experience: November 24, 2024
New York
1 review
0 helpful votes
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Booking was easy, and call service personnel was on target. I always use CheapOair to book All my flights

Date of experience: November 24, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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