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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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So far, I have no issues yet. I hope that I will never experience any issues in the future. Please cheapoair, keep it up and improve more.
Very very very GoooooooooooooooD
Very very very GoooooooooooooooD
Very very very GoooooooooooooooD
Very very very GoooooooooooooooD
Very very very GoooooooooooooooD
It was very good, all details before payment to be conformed. Thank you
Amazing experience! Very easy to book flights. I love how everything will sent to my phone no documents that I will have to bring.
Trying to reserve our seats. That seems like the hardest part.
Looked everywhere else and finally looked on CheapO and found an affordable price!
I completed a chat with your agent to change my return flight for an earlier time or if possible the date. Was told I needed to pay USD $263.75 will definitely let my peers, relatives and friends know abt this service that you provided. Victor my agent went all out to ensure I was pleased and made every effort to get me on an earlier flight …I am extremely pleased with this service and I pray I meet other agents like him. He was pleasant, patient, showed empathy, went the extra mile for me, apologized to me for the situation and he made me very happy and comfortable. Kudos to VICTOR for all your assistance… happy to do business with you!
I completed a chat with your agent to change my return flight for an earlier time or if possible the date. Was told I needed to pay USD $263.78. I am not prepared to pay that and will definitely let my peers, relatives and friends know abt this service that you provide in a time like this … actually I may not be using your again. Was actually warned but did not listen
I have always used CheapOair to purchase my tickets and always have a great trip!
I had a problem-free travel experience, there were no issues whatsoever.
The cheapOair.com web is very easy to use and get lower tickets
I was able to find a convenient time and price and easy to choose a flight.
Always show me the better prices that I'm looking for and easy to book a flight plus they gave a seniors discount.
Awesome 👏 It was totally worth it and glad I did it. It was so smooth and will definitely do it again.
Helps to find the best price. It takes a while to find ones with the best times.
Was easy and convenience. It is a great way to find different prices.
Great experience in the booking session l, it was straight forward
I always get the best price, and booking a flight on the site is super easy their site is very user friendly.
It was very easy and comfortable to book with you guys thank you so much
Booking was easy, and call service personnel was on target. I always use CheapOair to book All my flights
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

