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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was excellent, that's why i like to used CheapOair.com on booking my ticket when ever I'm traveling.
I am very pleased with the service you provide,thank you and I advise everyone to get your services.
As always. Good. Experience. On each of my reservations Thank you. Cheap O air
Always great price and easy to compare pricing.I strongly recommend Cheapoair for booking flights
Always great service and easy booking.
Nice people to work with
Good deals are found. I have usually used this online travel agent for flights from Cairo Egypt to London and elsewhere.
Very easy to navigate. The Staff are very professional and courteous.
You oversold 20 tickets and I ended up with out a seat to fly from Mexico to Miami to take a cruise, then I had to fly to Orlando instead and struggled to get to Miami to take my cruise. It was horrible
Keeping me updated in regard to the flight. This is really an excellent job. Removing stress, and giving one confidence in travels.
CheapOAir takes the hassle out of price comparing & makes travel planning, easy and pain-free.
Very happy with booking with you no problems so far thank you very much
Nothing stood out negatively with booking except prices which is the airlines' issue not this booking site.
I love cheapoair been using for years! They make traveling easy and fun and convenient.
Good good good good good good wow
Yea no why what where 1 2 3 4 5 6 7 8 9 10
Great site for best prices always and reliable assistance from staff
I Booked a flight to Dubai for my wife and myself, Booking confirmation number *******. I paid all the protections required for rescheduling or canceling at any time. The trip was two-way from 23 November to 4 December 2024. Based on your terms of the contract, I went ahead and asked to change our return flight to Kinshasa on 29 November 2024. Unfortunately, I am derogatorily confused by your inability to change this flight even for my wife. You asked me to contact Egyptair for the change, but, Egyptaire confirmed to me that this change remains on responsibility of CheapOaire, they recommended me to fix this issue with CheapOaire meanwhile CheapOaire is declining his responsibility. It is confusing and not serious to do business in this manner. That is why I decided to buy a new air ticket for my wife who has a medical appointment on 1st December in Kinshasa. Meanwile I think I still have the right to cancel her returning flight on this booking number *******, and get reimbursements on it.
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Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do not over sell the flights the airline does and as a travel agency we have no control over the airline operations. Also it is important that you book you seat assignment prior to departure so that you make sure you have a seat. I'm sure the airline took care of you at the airport due to the inconvenience. And we do apologize for that as well.