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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was great navigating the trip and talking to one of your agents!
My ride was comfortable and all the staff was really nice.
Thank you excellent for your support and very nice work very friendly
Quick and easy to book. Will definitely use this site again.
Flying to Baton Rouge was pleasant the staff was very professional. My wife has suffered a stroke and I've had a recent heart procedure seating and the transportation porter is very healthy
The experience was great, my wife is a dialysis patient she moves a little slow having her sit near the front of the plane for a quicker exit is always a benefit. She also suffered from a stroke and the transport is always convenient connecting to the next destination.
YOU DONT ALLOW TO TYPE MY NAME IN CAPITAL, my passport ha smy nam ein capital but now i have typed small cases
Hope i dont hav eproblem at the airport
Flight timings kept on changing and there is no help from cheapoair.com
It was great experience your staffing was good and I will fly you guys again
Prompt, friendly and easy to apply. No trouble at all and helpful whenever assistance needed
Todo bien nunca e tenido problemas con el servicio y siempre lo recomiendo a mi familia y amigos
While paying, returned to pay screen and said the price increased. Had to pay another $60 over first quote in order to purchase. Not the best impression
Communication problem and thr repressive was rude and not understanding
Very difficult to make changes and I lose money more than I am saving
Very sorry for the inconvenience.
Last trip to united kingdom was smooth too. It was cheap and easy to pay with a plan payments
Family fun time love it very easy I just want to be fast and easy and safe
Great assistance, great prices, very easy to use and search
Was excellent and I enjoyed the trip.
I recommend CheapOair to book yours trip.
Great experience! I thought it was an easy process. I'm happy I chose CheapOair.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is resolved on Nov 23, we assisted with the changes and reissued the ticket the same day.