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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Good.over good flow. Smooth flow. Alternatively date option to select for date and time for lower price. Different options
Ok booking, but you have to really know your stuff. All the pop ups are annoying.
There was an ease in navigating through the various flights listed
Nothing to complain about so far, simple and easy to understand platform
The very help for when I need it. Very patient and respectful.
Great service very convenient great customer service thank you for your help and support
I would like to get more frequent updates assuring there are no issues. The flight is today and I have not received a notification of check in and the boarding passes
They offer everything for your trip cheap and fast, they have different service
Good, honest and reliable service. I used them before with any problems.Easy to use for first time users
So far short answer so good, not sure why you are asking for more character
To describe my experience it was ok and now that you keep asking for more
I would like to give you less
Very easy and convenient online banking and very reasonable ticket price thanks A+++
It very nice when I book the ticked it was very easy to go the web side a desired flights thank you so much for the helping
Pleasant and enjoyable. The service was very professional
The process very simple and easy as possible ng as you order ahead of time
Great day in flight can't wait to fly with you soon it's a good day when there's a deal
Booking my ticket was seamless, and the cost exhibited was the final cost, the site stayed true to what was advertised.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

