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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Ok
October 11, 2024

Ok, don't like you want to charge for seat and I couldn't change my time on return when the airline added a newer time

Date of experience: October 1, 2024
India
1 review
0 helpful votes
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Good.over good flow
October 11, 2024

Good.over good flow. Smooth flow. Alternatively date option to select for date and time for lower price. Different options

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Not for inexperienced travelers
October 11, 2024

Ok booking, but you have to really know your stuff. All the pop ups are annoying.

Date of experience: October 1, 2024
Canada
1 review
0 helpful votes
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There was an ease in navigating through the various flights listed

Date of experience: October 1, 2024
TC
1 review
0 helpful votes
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Nothing to complain about so far, simple and easy to understand platform

Date of experience: October 1, 2024
GB
1 review
0 helpful votes
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Easy bpoking
October 11, 2024

Excellent, quick service and good selections to choose from

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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When I need are change
October 11, 2024

The very help for when I need it. Very patient and respectful.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Great service very convenient great customer service thank you for your help and support

Date of experience: October 1, 2024
DO
3 reviews
7 helpful votes
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I would like to get more frequent updates assuring there are no issues. The flight is today and I have not received a notification of check in and the boarding passes

Date of experience: October 1, 2024
Mexico
1 review
0 helpful votes
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The better price for your travel
October 11, 2024

They offer everything for your trip cheap and fast, they have different service

Date of experience: October 1, 2024
TT
1 review
0 helpful votes
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Good Service
October 11, 2024

Good, honest and reliable service. I used them before with any problems.Easy to use for first time users

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Experience good
October 11, 2024

So far short answer so good, not sure why you are asking for more character
To describe my experience it was ok and now that you keep asking for more
I would like to give you less

Date of experience: September 30, 2024
Texas
1 review
0 helpful votes
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Booking
October 11, 2024

Easy to read and book flights and rental cars. I like the options given for flight selections.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Very easy and convenient online banking and very reasonable ticket price thanks A+++

Date of experience: September 30, 2024
Mexico
1 review
0 helpful votes
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Bueno
October 11, 2024

Excesivas en precio, me gustaría que las rutas que ofrecen sean más cortas

Date of experience: September 30, 2024
Washington
1 review
0 helpful votes
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It very nice when I book the ticked it was very easy to go the web side a desired flights thank you so much for the helping

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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It went well
October 11, 2024

Pleasant and enjoyable. The service was very professional

Date of experience: September 30, 2024
Washington
1 review
0 helpful votes
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The process very simple and easy as possible ng as you order ahead of time

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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AWSOME deals
October 11, 2024

Great day in flight can't wait to fly with you soon it's a good day when there's a deal

Date of experience: September 30, 2024
Jamaica
1 review
0 helpful votes
Follow Keisha Z.
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Booking my ticket was seamless, and the cost exhibited was the final cost, the site stayed true to what was advertised.

Date of experience: September 30, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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