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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Sometimes I can't understand the representative. Sound is sometimes to low
It was easy to find what I'm looking for along with checkout. What i don't like are the hidden fees.
Wonderful buy trhought of cheapoair and to do a booking. The next booking i am sure will be by cheapoair.
Awesome service easy to use site. The many options was very helpful.
Ok everything is fine. And it's a cheap flight since I started checking with other companies
CheapO Air is straightforward to use and has more options with hotels.
Always easy to book on their site and usually well priced!
Coming from Mexico to the US the cost to have extra weigh for a suitcase is ridiculous. They should have the price in front of the customer to know how they come up with certain amount of money. I had the experience for charging almost 100 dollars for an extra 3-4 kilos. That is why I am saying that this is ridiculous. Hope you can do something about it
Thank you
Never had an issue with CheapOAir. Always easy and reliable. Thank you for great service!
Well I could contact the people by phone to solve issues. But the waiting times sometimnes were too long
Everything went Great *******! I would tell everyone about the service
Dan buena sugerencias de lineas aereas y alternativas de rutas
Seems very easy! Once you get online with this air carrier, follow prompts along with your card. It is quite easy, actually!
Forgot all about our experience with your airline. I do not recall any longer
Great customer service, The representative was very helpful.
It was a very frustrating experience. I appreciate the partial refund of
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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