On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Because I have been using it for many years and I have never had any issues with my flights.
Thank you!
Because I have been using it for many years and I have never had any issues with my flights.
Thank you!
I like the price
Now I waiting my vacation
Brazil here I go. The best season of the year
Great experience every time. They take Care of me every time an issue comes up.
Customer friendly website that allows you to work around your hectic work schedule and still make it to your destination on time
It was easy, no hassle when you have questions they give a right answer. Customer Service are very helpful. I recommend this to my friends.
Easy and best deal to get. I will definitely recommend this website for everyone.
I have no problem getting into my destination and my luggage was all packed very well when I arrived at my destination.
Quick results with great prices. I;ve tried many other travel sites but Cheapoair is who I end up going with.
Great, I was very satisfactory with the purchase, thanks, love it
I got personal attention from an agent with this company. Very helpful and knowledgeable.
Always easy and quick to use. Whenever problems with flights it is rescheduled promptly. Thanks again!
Quick, easy, good price, many choices offered. Also, able to reserve the seating I wanted.
So far is been easy for me booking a flight did not have any trouble at all. Thank yo
DONT CHANGE THE FIRST PRICE, THERES NO NEED TO DO THAT. AND THE TIME TO INTRODUCE THE INFO ABOUT THE TRAVELERS AND THE CARDS IS SO LITTLE! IT'S SO IUNFAIR!
With this as part of my team, the world is my oyster. I love it. Yea
Love the low cost airfare, never had a problem with my air flights
Very easy to navigate, and the package was reasonably for my budget.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members