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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very easy to move around in the app. Best prices found here. They did all the work, all I had to do was select.
I have used your service several times. Always a pleasurable experience with very good prices. However i would love travel coupons
Responsive, helpful and deals widely advertised.
I like using their services.
Super easy to navigate and book! On this website! It is nice!
Amables y receptivos para ayudar. Responsables con lo solicitado
Perfect for long or short trips, and the most convenient way to spend time looking for great prices
J'ai apprécié la facilité avec laquelle j'ai changé mon programme de vol. Merci
The services were great so far. Things were easy as always and affordable considering it was less than a week before when I purchased the ticket.
Good experience and faster, you have good service and delivered on time we really appreciate this
Thanks for the sale. It was convenient. Thank you. Thank you
Easy access, more flights options and friendly online customer service,
I can't get a confirmation email. I keep getting a error message to verify my email
Quick and easy and process was smooth. I had no issues and found the flights I needed.
I just found this cheapest fare in CheapOair and
I don't have a hard time booking my ticket
Thank you CheapOair
I couldn't go back to a former screen once I requested to read the policy on baggage. Good otherwise.
The first time i attempted to book, the website glitched, my order was lost, and i immediately got a text AND a call from a guy i couldnt hear. And when i called back to the number in the text, i got a guy to told me to "try again on my own," which is perfectly fair. Except why bother giving me a "Reference ID," if im just going to start over and reenter my info? Idk. Was annoying. BUT, yall got me a great deal, so i dont want to wreck your rating just bc i had a single bad and weird interaction my very first time using your site. So. No harm no foul i suppose.
Being senior and first time booking online was a bit scary
All the information is there to make informed choices
Customer satisfaction is always first and foremost. Oh yeah, you're cheaper...
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members