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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I would like to change my return flight, and found it's really difficult to change my return flight and costs too much. I have to change the whole flights, which I don't want to. So, I am really disappointed about it.
It was very convenient to book and cheaper compared to others.
The price seems reasonable. We searched several other travel sites, including an agent and yours was the best deal. Than you
I have found the service to be very satisfactory. I have used Cheap O Air at least a couple of times previously
Good price good service good customer service will use again
My flight was delayed but then I missed the flight and youu, cheapo air compensated me nothing
Great experience, easy to book. A great place to buy ticket, especially when booking your tickets about 10 weeks before departure dates.
Excellent customer service and I like the follow up call thank you
Everything is good so far the customer service answered my question
Subsequent to my booking (for which I had already paid), I attempted to pay for seat selection and luggage. However, the new total charge kept including the flight cost that I had already paid for!
Online chat was useless as it kept bringing me to menu choices that didn't address this issue.
Online process is intuitive and instructions are precise.
Has been excellent over many years
The issues with Covid 19 and the endless cancelling of flights was beyond your control
So I am a loyal and repeat customer
TRIED TO CANCEL ONE FLIGHT PUT IN WRONG DATES THEY CHARGED ME $72 /PERSON TO CANCEL CROOKS MADE RESERVATION 12 HOURS PRIOR HAD TO BOOK WHOLE NEW FLIGHT YOUR PERSON IN INDIA COULD NOT HELP ME WITH SWITCHING FLIGHTS SOME CUSTOMER SERVICE
Hopefully I can bring a carry on found dates and times I needed
Excelente servicios yqbuenas opciones económicas para elegir
Great company. Customer service is very good. Always smooth
The service is quick, and you are respectfully done. Keep on doing this for everyone as you did to me
MUCHAS POR LA EXCELENTE AYUDA DE SUS OPERADORES. ES MUY PRODUCTIVO PARA OBTENER Y CUMPLIR CON MI OBJETIVO DE VUELO EN MIS VACACIONES PROXIMAS. MUCHAS GRACIAS.
A little different with pending time and confirmation and the time difference
I have no complaints yet
Great customer service
They have been very helpful
It was really fast. The agent was helpful and he explained everything.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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