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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Oregon
1 review
0 helpful votes
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Booking flight
October 13, 2024

Pretty easy to book except all the add on's and asking to pay extra

Date of experience: October 3, 2024
Virginia
1 review
0 helpful votes
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Hope I did it right
October 13, 2024

Hope I did it right. This is my first time on line. Doing this.

Date of experience: October 3, 2024
South Carolina
1 review
0 helpful votes
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It was as easy as shopping on Amazon
October 13, 2024

It was as easy as shopping on Amazon. I plan to book another trip.

Date of experience: October 3, 2024
Washington
2 reviews
0 helpful votes
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The flight was on time
October 13, 2024
Updated review

The flight was on time. I received the message from your agent.

Date of experience: October 3, 2024

Change the flight
October 9, 2024
Previous review

They changed the flight but I didn't receive any information about.
They didn't return my money and on top of that I bought another ticket.

Date of experience: September 29, 2024
California
1 review
0 helpful votes
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Great service
October 13, 2024

Helpful staff from check in to destination.I have had on time departures mostly.

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
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I had travel everywhere by flight, but it's my first time to book with cheapOair

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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100% satisfaction
October 13, 2024

Easy and cheap like the name said CheapOair for me is the number one

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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.
October 13, 2024

Awesome. Hitredgv kkodsz bjkvxdhjvxnnjurx nkkjfrjcsgu

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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Great
October 13, 2024

Excellent to have dealt with you and I will be returning again

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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Best Deals
October 13, 2024

I've been using this site for quite some time and it never fails to provide the best deals every time.

Date of experience: October 2, 2024
Mauritius
1 review
0 helpful votes
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Im very happy to travel with ur company it my first time travelling with British Airways company

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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Fast, easy, and convenient
October 13, 2024

Good experience, fast and easy.
Excellent customer service.

Date of experience: October 2, 2024
Texas
1 review
0 helpful votes
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*******872
October 13, 2024

Great 👍
We needed to get to Fresno fast for my dad's funeral.

Date of experience: October 2, 2024
Puerto Rico
1 review
0 helpful votes
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Nice kjdfjfkdlldlndbdnliijf dkldmbdhdksmdbdh lañowjdhdvnslalbshdydiekmebd jelamnsbdbdlalsnbd

Date of experience: October 2, 2024
Utah
1 review
0 helpful votes
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The best
October 13, 2024

I love CheapOair have a good service. And never have any problem.

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
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Fast and Organized
October 13, 2024
Updated review

Made the changes requested and took me through the process with east.

Date of experience: October 2, 2024

Fast and Organized
October 7, 2024
Previous review

Have had great success with Cheap-O-Air. Always get the flights I need.

Date of experience: September 27, 2024
Costa Rica
1 review
0 helpful votes
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I feel Very good you know...
October 13, 2024

I feel Very good you know my English is not so good can't describe more.

Date of experience: October 2, 2024
North Carolina
2 reviews
0 helpful votes
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To many add on fees to fly or to carry on even 1 bag. If a person book a flight they should be able to carry on 1 bag free to and from their locations

Date of experience: October 2, 2024
Minnesota
1 review
0 helpful votes
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Amazing
October 12, 2024

Good service and easy to booked flights and great
Don't forget also cheap

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
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Satisfactory and very easy to use
October 12, 2024

Satisfactory and very easy to use. And cheapest flights ever.

Date of experience: October 2, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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