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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Pretty easy to book except all the add on's and asking to pay extra
Hope I did it right. This is my first time on line. Doing this.
It was as easy as shopping on Amazon. I plan to book another trip.
The flight was on time. I received the message from your agent.
They changed the flight but I didn't receive any information about.
They didn't return my money and on top of that I bought another ticket.
Helpful staff from check in to destination.I have had on time departures mostly.
I had travel everywhere by flight, but it's my first time to book with cheapOair
Easy and cheap like the name said CheapOair for me is the number one
I've been using this site for quite some time and it never fails to provide the best deals every time.
Im very happy to travel with ur company it my first time travelling with British Airways company
Good experience, fast and easy.
Excellent customer service.
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Made the changes requested and took me through the process with east.
Have had great success with Cheap-O-Air. Always get the flights I need.
I feel Very good you know my English is not so good can't describe more.
To many add on fees to fly or to carry on even 1 bag. If a person book a flight they should be able to carry on 1 bag free to and from their locations
Good service and easy to booked flights and great
Don't forget also cheap
Satisfactory and very easy to use. And cheapest flights ever.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

