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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I am happy with my experience. Customer service was very helpful.
Do not book with Cheapoair! They schedule flights with such tight connections that you risk missing your next flight. If you try to make change back they may attempt to send you to collections for the charge back. There are countless horror stories about this company taking advantage of people!
Very good booking process. The apps is user friendly. I appreciate that.
Good service at buying my flight, im on the wait to take that plane in a few days
Good, because people recommended me to choose and I have used them before
Toda la informacion a la Mano y facil
De entender,lo recomendaria a mis amistades
Excellent service and quick responses. Friendly and helpful 👌
Very easy to book the flight., is cheap the best. Im gonna see till the end
Efficient and detailed. I appreciate the speed. Thanks, CO.
This website always makes it easy to book my flights on this site.
This is the best site to book flights hassle free and great customer service when needed
Love it very easy and great will do it again later in the month.
Quickly done fast and easy got a good desl also with a car rental great price for my vacation trip.
Decent selection, easy to book reasonable price but still don't understand the pricing on seats
Very easy! Muy fácil! It was one of the easiest thing to do for me not having much of experience shopping online!
My experience with cheapoair is great because I have been using you for years and I am comfortable with you because of your help when needed.
Always a breeze, even easier to use than the airline it self and always ends up Cheaper…
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We have reached out to this reviewer regarding their concern. We regret your experience has been unsatisfactory.