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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Love it. Nice options, good service. Always good connection and good prices
When I booked ticket I have asked aisle seat The guy lied to me. I will not choose CheapOair anymore not recommended.
Easy payment system and creative online account for last minute flight
Thank you for your service 😊 I appreciate your cheap nonstop flight prices
The reservations agent was the most helpful and patient customer service agent I have ever worked with!
Never had any issues here, cheap flights and easy to navigate site
The best website ever...everything went smoothly...very intuitive
Very easy to navigate and provide the right schedule of airlines.
Its very cheap and easy to purchase, Also its reliable. Also I like all the time buy ticket purchase from cheap o air
The sites aren't great all the time. It never warns you that prices dramatically increase less than 12 hours later. Tend to try to book with multiple stops.
Easy to understand and a lot of choices in the airport if choice
All information needed was well explained to me and the booking went well. Thanks
I got the flights I wanted. Thank you for your prompt service.
Not very good change tickets alot with that keep on redoing my seats. Can't seem to be able to talk to anyone.
Grasias muy bien y muy amables listo para aser nueva compra el próximo año
Easy and fast to do even on your phone. It gives you several
Options to choose from
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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