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CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Washington
1 review
0 helpful votes
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Awesome
October 15, 2024

Love it. Nice options, good service. Always good connection and good prices

Date of experience: October 5, 2024
California
1 review
0 helpful votes
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When I booked ticket I have asked aisle seat The guy lied to me. I will not choose CheapOair anymore not recommended.

CheapOair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2024
CustomerService C. CheapOair Rep
over a year old

We have reached out to this reviewer regarding their concern.

Oregon
1 review
0 helpful votes
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Great!
October 15, 2024

Good Customer Service Agents. Always strive to get the best price and quickest flights, with shortest layovers.

Date of experience: October 5, 2024
Florida
1 review
0 helpful votes
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Yes
October 15, 2024
Updated review

Easy payment system and creative online account for last minute flight

Date of experience: October 4, 2024

Thank you for your service 😊 I appreciate your cheap...
August 19, 2024
Previous review

Thank you for your service 😊 I appreciate your cheap nonstop flight prices

Date of experience: August 8, 2024
California
3 reviews
0 helpful votes
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The reservations agent was the most helpful and patient customer service agent I have ever worked with!

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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No complaints
October 15, 2024

Never had any issues here, cheap flights and easy to navigate site

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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Great
October 15, 2024

Excellent may available and affordable price range available.

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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The best website ever...
October 15, 2024

The best website ever...everything went smoothly...very intuitive

Date of experience: October 4, 2024
Indiana
1 review
0 helpful votes
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Great experience
October 15, 2024

Thank you so much best deal! Really happy to find this flight.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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Very easy to navigate and provide the right schedule of airlines.

Date of experience: October 4, 2024
Viet Nam
1 review
0 helpful votes
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Good so far
October 15, 2024

Good so far. Smooth booking procedure with clear instructions.

Date of experience: October 4, 2024
Georgia
1 review
0 helpful votes
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Its very cheap and easy to purchase, Also its reliable. Also I like all the time buy ticket purchase from cheap o air

Date of experience: October 4, 2024
Illinois
1 review
0 helpful votes
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The sites aren't great all the time
October 15, 2024

The sites aren't great all the time. It never warns you that prices dramatically increase less than 12 hours later. Tend to try to book with multiple stops.

Date of experience: October 4, 2024
Michigan
1 review
0 helpful votes
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Nice
October 15, 2024

Es una buena app a para encontrar boletos creo que debería de comparar más seguido

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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Easy to understand and a lot of choices in the airport if choice

Date of experience: October 4, 2024
Georgia
1 review
0 helpful votes
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All information needed was well explained to me and...
October 15, 2024
Updated review

All information needed was well explained to me and the booking went well. Thanks

Date of experience: October 4, 2024

That is a great job well done
October 11, 2024
Previous review

That is a great job well done

Date of experience: October 1, 2024
Oklahoma
1 review
0 helpful votes
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I got the flights I wanted
October 15, 2024

I got the flights I wanted. Thank you for your prompt service.

Date of experience: October 4, 2024
Virginia
1 review
0 helpful votes
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Not very good change tickets alot with that keep on redoing my seats. Can't seem to be able to talk to anyone.

Date of experience: October 4, 2024
Pennsylvania
1 review
0 helpful votes
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Grasias muy bien y muy amables listo para aser nueva compra el próximo año

Date of experience: October 4, 2024
Georgia
1 review
0 helpful votes
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Easy and fast to do even on your phone. It gives you several
Options to choose from

Date of experience: October 4, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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