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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Tous est très bien, j'ai fais une erreur sur mes billets et je reste en attente de modification mais je pense qu'ils sont très sérieux.
Everything was great (as it was in previous years I've purchased through you) until I got to the seat selection. It showed a cabin map, but it wasn't accurate. There were no aisles, and every single seat, no matter where on the map it was, was labeled a middle seat. I feel ripped off. I was charged a non-refundable $20 fee to select seats and had no options to choose from. I couldn't even select a seat and pay more to upgrade. Unfortunately, this is a dealbreaker for me, as I hate traveling in a middle seat and hate having no choices. After years of buying from you, this will be my last time. Also, at no point was I given the option to purchase additional luggage, as I was in previous years.
Easy to use this service. Will continue to use them for future trips.
Nice price and many choices, and the agent helped me extend my flight.
I am terrified about my next travel to Birmingham ok, and thinking that was an error buy with you ok :(
Ha sido exelente viajar con ustedes, seriedad y cumplimiento
I don't understand why I have been charged another amount of money after I submitted my credit card
Amazing, We did a mistake on the name, but the person on the phone was amazing, and did the changes for me with no problem, thank you so much.
Excellent service, very patient, knowledgeable, helpful, and able to complete a complicated booking. Very thankful!
Why you insist to make car rent or hotel
Separate these two activates
Very fast and easy
I had no trouble trying to get a hold of someone.
The booking was quick and easy that's why I love this company
I mostly complete my booking with cheapOair and they never let me down
My experience was encouraging. It was a great time for me. I am satisfied with the service.
Good service and they are very helpful. Would definitely use again
Not too bad,I was not call yo informed me that my first booking was not eligible to make two transit in Europe
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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