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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Cheap and good. The feedback is good.
Airlines good. I do not know what else to write
This is the only place where I can find a reasonable price for overseas flights.
Interesting. Their service is second to none. I enjoyed their packages
Great service and easy to book flight without stress and help
I was referred by my sister-in-law. It was Quick and easy from start to finish.
Conveniently ok will use this Carrier again, if needed thank you for your service
I gave three stars because of easy online booking but 2 stars less because if you do any mistake there is no tolerance even if you call immediately or within 24 h. Basically they will try to charge you too much money for any changes which is cheaper to do it if you book directly from vendor. Direct vendor booking might be better choice but less options available.
It was such a wonderful experience which allowed me to have the right deal and the right time
Great deal, quick process, and helpful staff. Support team is nice and friendly. Glad you that personnel onboard. More power to you guys.
Congratulations for your Website!
It is a Great experience for your prices and offers! Thanks Cheapoair
Great website easy to search helpful folks on phone. Easy to do many searches
Customer services fast, gently...Really everything is great!
Liked that website didn't time out as quickly as Priceline, which helped get booking of flights done without pressure.
I was having a hard time but Nelson the agent was very good thanks for him
I love using your app. Clear and efficient with great deals.
Mi experiencia ha sido realmente buena, siempre he conseguido los boletos que busco.
Booking processed within no time.
L would recommend my friends to use CheapOair for booking.
Great I love it I'm ready to book another flight hope to see you soon
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

