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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I searched and searched and can't find any way to redeem my 1300 cheapoair points for my upcoming flight
Bien desglosada la información del viaje y antes de reservar te llevan a información extra que necesitas saber.
Easy website to navigate. Took no time at all booking my tickets to India!
Was great and easy to use. You guys provided alternative options that was cheaper.
Easy to find flights convenient to use and saves me money Im on a set income
It was plead to use the app it was easy to read the flight and find the best deal
My customer service rep was wonderful and so helpful. It was a great experience!
Muy buenos vuelos económicos con el mejor precio y hay a muchos destinos
Am happy getting updates timely. Good reminders as at times you get busy with work
I'm always suprise for all the discount available everytime,
The booker on the phone are super patient with you and will walk you through everything!
Easy to use the app
And I LOVE the earning point technique.
It is adapted for all budget too
Good but my recent flight with Senegalese airline was really bad back in May to US very disappointing.
My Experience was good, I will use this site again. Thanks so much.
Your service made my life easier. Thank you. I highly recommend trying out CheapOair.
Seat selection problems. $1700 flight ended up $2600! Not so cheap O!
Good so far prices and time was good they provide additional information about the trip
Not pleased because I couldn't use points for this booking, already racked up points from previous international booking. C'mon guys, fix up. Please.
CheapOair never disappoints I always have a great experience when using them!
The site was easy to navigate through, the person who called to confirm my booking was polite and assertive, and the prices were lovely.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members