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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Reserve for choice booking for choice pleasant day and then we can talk about a week ago and then we can go to the job site and then we can go to bed soon so I tried calling the cops
No help. Waited very long on chat wait and on telephone long distance. Very disappointed.
Wonderful help on the phone. Found what I needed at a great price.
No care or support or even give solution after the airlines cancel the flight.
Thank you for your feedback. Our representatives are assisting this customer regarding their concern.
Inflight catering is very good. The flight attendants are polite and helpful throughout the flight
I am very much pleased with your great service. Keep up the good work
Purchasing a ticket was very simple and convenient. I hope I will not encounter any inconveniences during time of travel, as I am just reading many negative feedback on the website.
Excellent site easy to navigate clear and specific I will recommend this site
Service is top notch, clean and on time.
Always fly with united and Eva.
I HAD TO PAY $100.00 MORE BECAUSE EVERY TIME I BOOKED THE FLIGHT IT SAID THAT WAS NOT AVAILABLE ANYMORE, THEN AFTER 40 MINUTES WITH THE CHAT SUPPORT, THERE WAS NO SOLUTION, THE PRICES SHOULD BE UPDATED IN REAL TIME
We appreciate the feedback and we do agree with that, however, the airlines are the ones how update the inventory and at times there is a lag. If you called the office the agents have fares and availability in real time. Our apologies for the inconvenience.
This is the best place to get a good price and the best deals thanks!
Little too expensive, I had to get it because emergency and was easy to reserve with different airlines
Love the simplicity of booking a package deal. Don't enjoy the pop up ads
Convenient experience. I was able to navigate their site easily
It was quick and user friendly would recommend the ticket prices was reasonable
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We have reached out to this reviewer regarding their concern.