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CheapFlightsFares

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At CheapFlightsFares, we are passionate about travel. We believe that journeys can be life-enriching and are happy to assist you in making your travel arrangements. From exotic beach destinations to places brimming with a rich cultural heritage, we help our customers find the perfect trip in absolutely any part of the world.

Traveling within a specific budget will almost always help you get the most out of your vacation. Having a deep understanding of all the factors of traveling, we are committed to our objective of making your travel dreams come true. Through our travel portal, you can search a wide array of flight, hotel, and rental car deals at prices that fit your budget.

We offer competitive prices on flight tickets, hotel rooms, and rental cars from some of the most trusted global brands. Our exciting deals are the perfect way to kick off your vacation without blowing your budget. Rest assured that along with price savings, you'll have access to the exceptional services we pro...


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CheapFlightsFares Reviews Summary

CheapFlightsFares has a rating of 3.8 stars from 414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapFlightsFares most frequently mention customer service and great experience. CheapFlightsFares ranks 22nd among Plane Tickets sites.

This company responds to reviews on average within 2 days

Instant Feedback

22,834 reviews

We monitor reviews for authenticity

Oregon
2 reviews
0 helpful votes
Follow silvestre R.
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So I booked a flight this last Wednesday to Phoenix to go visit my family for memorial day weekend pay for the flight put my credit card in and paid 440 for round-trip and then I got a call from this site and I was at work obviously and I didn't have time to answer it they kept calling me to let me know it was as the last flight and I lost my place how can I lose my place if I put my credit card 💳 to pay for it nobody can over do that then they told me they could find another flight that same day for an additional amount witch at this point I was like what ever little did I know I was up sold on it I found out thru allegiant airlines once I flew back that they don't do that so make a long story short I didn't save any money nor time booking thru them I learned my lesson from here on out I will fly thru major airlines the trip came out to be close to 1k once it was all said an done so completely unsatisfied an irritated I should have just drove 15hr people fly for being cheap and convenient but it's definitely not the care no more

Date of experience: May 28, 2024
Michigan
1 review
0 helpful votes
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Customer Service Excellence
May 7, 2024

I found a good ticket price with Cheap Flight Fares. They provided me with good service and addressed my concerns regarding additional carry-on luggage.

Date of experience: April 24, 2024
O.R.M. T. — CheapFlightsFares Rep
over a year old

Dear Aaron S,

Thanks for sharing your feedback and bringing this issue to our attention. We
Apologize that your experience didn’t match your expectations. We set a high
Standard for ourselves, and we’re sorry to hear this was not met when you
Booked your reservation online. We are looking into this issue and will do
Everything within our means to resolve this soon.

We have located your reservation details based on your provided information and
Will gladly assist you with your request. We tried to contact you via the
Contact number provided but landed on a voicemail. We have left you a detailed
Voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you
To contact our customer support line@ +1 (216) 302 2732 or write to us
At [email protected] anytime.

Regards,
Cheapflightsfares.com

California
1 review
0 helpful votes
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Personal attention
April 28, 2024

Good and pleasant service.
I had a great experience with Cheap flights fares...
Marcelo V.

Date of experience: April 17, 2024
O.R.M. T. — CheapFlightsFares Rep
over a year old

Dear Marcelo,

Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.

We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at [email protected] anytime.

Regards,
Cheapflightsfares.com

Virginia
1 review
0 helpful votes
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Updated clarification
April 26, 2024

Clarified the mistake that was made. To better understanding

Date of experience: April 16, 2024
Colorado
1 review
0 helpful votes
Follow Dora U.
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They do not help at all. I had talk to them to get change my boarding destination but they said no they couldn't do anything to just keep it like that and then i had put a review they call me to delete it and that they are going to help me i had talked to Marcelus and he told me to hold on the phne for 5 min it became 45 min and hung up on me i was expecting a call back. It didn't happen. Before of that he had offered me to change to modify my flight for more than the price of the flight so it was better to just buy a new flight ticket that the help i was offered. He said they didn't wanted bad review.

Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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Great Customer service
April 25, 2024

Had issues with web interface and then was called to resolve issue. Lauren was very helpful and prompt to assist. Will use again.

Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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Thank you
April 20, 2024

Lauren was very helpful and help us with our situation. I appreciated what she did for us.

Date of experience: April 10, 2024
O.R.M. T. — CheapFlightsFares Rep
over a year old

Dear Wayne,

Thanks for sharing your feedback and bringing this issue to our attention. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at [email protected] anytime.

Regards,
Cheapflightsfares.com

Maryland
1 review
0 helpful votes
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Picking your seat is extra, paying for one luggage is extra...everything is EXTRA!

Date of experience: April 9, 2024
Arizona
1 review
0 helpful votes
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Helpful staff
April 17, 2024

Staff was nice. They corrected the issue and explained everything to me

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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Update
April 13, 2024

Provided me with wrong information for airline that I will be taking. My booking showed that I would be flying with Alaska Airlines. I tried to check in on the website with provided ticket information to prepare for my trip but was not able to get tickets for flight. I called Alaska Airline to see if i could get flight information to checkin, they stated that flights did not exist. That is when i had to call different airlines to see if they had my flight details.

CheapFlightsFares attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Wisconsin
1 review
0 helpful votes
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Thank you Cheapflightfares!
April 11, 2024

I would like to thank Cheapflightfares for offering me a $50 credit voucher for a future flight. I also appreciated that Cheapflightfares was able to offer a flight that met my particular travel needs.

Date of experience: April 1, 2024
Nevada
1 review
0 helpful votes
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Rapid response
April 11, 2024

Price for round trip with 1 checked bag listed as $354, but turned out to be $437. When i raised a concern I was contacted within 15 min by someone from Cheapflightfares who made things right.

Date of experience: March 31, 2024
Ohio
1 review
0 helpful votes
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Highly recommended
April 10, 2024

Good customer service, easy booking, highly recommended, cheap rates

Date of experience: March 31, 2024
Florida
1 review
0 helpful votes
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Company is Dishonest
April 4, 2024

I booked flights on March 16. When you book with this company you are asked to make and pay for seat selections, however the seat selections don't register with the airline. When I called to try to fix the problem I was given a run around bringing me beyond the 24 hour cancellation policy, so that I couldn't cancel with my credit card company. They offered to purchase seats to make amends but that never happened. Be smart, take your business elsewhere.

CheapFlightsFares attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Minnesota
1 review
0 helpful votes
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Carry-on confusion
April 3, 2024

The site changes selected items on its own. Confusing! I have to call customer service tomorrow. Update: due to this review customer service called me! The representative was very helpful and respectful to my confusion. It was easily explained and I'm much relieved! Thank you M. Mitchell.

Date of experience: March 24, 2024
O.R.M. T. — CheapFlightsFares Rep
over a year old

Dear Michelle,

Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 216 302 2732 or write to us at [email protected] anytime.

Regards,
Cheapflightsfares.com

Iowa
1 review
0 helpful votes
Follow Damon C.
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I would love to be able to pick my own seats since I am traveling with my daughter who is only 11 and never been on a plane. My biggest fear is not being seated with my daughter and husband on the plane

They are helping me with this issue

Date of experience: March 21, 2024
Illinois
3 reviews
0 helpful votes
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Having issues adding luggage and seats to pay with zip no longer having issues Cheapflights reached out to me and helped me resolve my issues thank you!

Date of experience: March 21, 2024
North Carolina
2 reviews
0 helpful votes
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Improved experience
March 25, 2024

Company worked with me for better experience…………………….

Date of experience: March 14, 2024
Illinois
1 review
0 helpful votes
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Scam SCam Scam
March 24, 2024

Scam, reviews are fake. I HIGHLY STRONGLY EXTREMELY GREATLY suggest you not to use this website to book a flight or anything!

Date of experience: March 14, 2024
Colorado
1 review
0 helpful votes
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Did the whole process and now told fare is "pending". However, a few hours later I received a call from "Marcellus" who handled the matter on the telephone. Thank you for the prompt attention!

Date of experience: March 13, 2024